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Industrial XR: Fulfilling Human Potential in Smart Factories
Bill Bernstein, Teodar Vernica
Step into the factory of the future. Alicia, an operations manager, sits at her workstation viewing a digitally enhanced video feed of the facility, using cameras installed in strategic locations. Wearing safety gear, a maintenance engineer named Bob checks his tablet for the next machine to fix.…
Culture Change
Bruce Hamilton
Shortly after a recent post, in which I referred to sowing the seeds of change, I enlisted the help of my son, Ben, to reseed a particularly bare area of our yard. I’d neglected this spot for a few years, and it had become sparse and dormant. Fixing the problem was therefore not merely a matter of…
The Future of Everything Is Risk-Based
Greg Hutchins
My recent epiphany was that the lens for all work and even for everyday living during the next few years will be risk-based. Why do I make this case? In January 2020, my company was selected to participate in the largest pitch fest in the Northwest, TechfestNW, which was originally scheduled for…
How Continuous Improvement Principles Help Manufacturers Embrace Uncertainty
Ted Theyerl
‘Forward!” It’s the state motto of Wisconsin, where I work to help manufacturing companies improve their operations and processes. It’s one simple word that holds a lot of meaning and relevance. It’s what I want companies I work with to embrace, practice, and execute. Forward is a word that helps…
Thinking Outside the Pandemic
Bruce Hamilton
For the last four months, GBMP has, of necessity, pivoted to predominantly virtual consulting, training, and coaching. Now, as the economy begins to reopen, I’d like to share with you two lessons that we have learned. Office space adds limited value to our work We have discovered that physical…
Prioritization Is a Matter of Perspective
Jim Benson
You feel like you need to prioritize. That is a cry for help. And prioritization isn’t the help you need. At this point, any act of prioritizing is a small bandage on a very large wound. You can, and probably should, still do it, but it will give you only momentary relief. Politics, silos, poor…
Managing Productivity
Ken Voytek
I’ve made it my personal crusade to keep a focus on the fundamental importance of productivity to manufacturers, to the Manufacturing Extension Partnership (MEP) program at the National Institute of Standards and Technology (NIST), and to the MEP centers that do the daily work of helping small…
Eliminate Technology Silos to Ensure Quality in Manufacturing Processes
Wendy Stanley
Today’s manufacturers have plenty of software solution options that are meant to enhance their productivity. You may be familiar with each of these software packages. However, if you are not, it is important to understand what each of these software packages are designed to deliver. Enterprise…
It’s Time to Start Really Using Our Data
Dirk Dusharme @ Quality Digest
Blame it on Moore’s law. We live in a digital Pangaea, a world of borderless data driven by technology, and the speed and density with which data can be transmitted and handled. It’s a world in which data-driven decisions cause daily fluctuations in markets and supply chains. Data come at us so…
The Problem With Unexamined Processes
Ryan E. Day
It’s no secret that manufacturing companies operate in an inherently unstable environment. Every operational weakness poses a risk to efficiency, quality, and ultimately, to profitability. All too often, it takes a crisis—like Covid-19 shutdowns—to reveal operational weaknesses that have been…
Understanding AIAG-VDA’s FMEA Process and Approach
Mary Rowzee
During the first six months after the publication of its first edition in June 2019, the AIAG & VDA FMEA Handbook gained popularity in the global automotive industry. Both U.S. and European OEMs have started to require the AIAG VDA approach to failure mode and effects analysis (FMEA) in their…
Some Thoughts on Lean Six Sigma and the Coronavirus
Ken Levine
Lean Six Sigma (LSS) professionals have an enormous opportunity to add value to organizations and to our communities during this coronavirus pandemic. We have the objective orientation, methods, and tools to help. Process improvement is currently more important than ever in this “new normal”…
Your Tools Won’t Save You
Jim Benson
Stop asking, “Which tool should I use?” and start asking, “How can I work smarter?” When I was a young coder, I asked my mother, “What will I be?” Will I be Jira, Will I be Asana? Here’s what she said to me....“Que sera, sera. Whatever will be, will be. Your app is not a ticket to be free. Que…
The Vasa: A Cautionary Tale for Covid-19 Vaccine Development...
Davis Balestracci
What is the Vasa? It was a Swedish warship built in 1628. It was supposed to be the grandest, largest, and most powerful warship of its time. King Gustavus Adolphus himself took a keen personal interest and insisted on an entire extra deck above the waterline to add to the majesty and comfort of…
‘Lean Lab’ Approach Reduces Spending and Increases Productivity
Anne Trafton
When MIT announced in March 2020 that most research labs on campus would need to ramp down to help prevent the spread of Covid-19, Canan Dagdeviren’s lab was ready. For the past two years, Dagdeviren and her lab manager, David Sadat, have run the Conformable Decoders Group using “lean lab”…
Lean and Agile: The Catch
Jim Benson
I hear this lament from new practitioners to seasoned veterans: Why isn’t our (insert school of workflow management here) transformation working? Time and again I see coaches focus on the “deficiencies” of their clients or their companies. If only they would just focus! They don’t do what they say…
What Manufacturers Can Learn From the Tech Sector’s Appropriation of Lean Thinking
Brian Lagas
When most people think of lean processes, they believe the goal is to optimize things in a step-by-step approach. The result that companies using lean methods can look forward to is incremental improvements brought about by the elimination of waste. Individuals who stick with this definition often…
Back to Work: How to Strategically Reboard Your Workforce
Carrie Van Daele
Crossing the street or stepping backward when you encounter another person has already become a habit, as has a routine elbow bump, instead of a handshake. And that is definitely what is needed during a health crisis. But when the time is right, as a society we must bounce back to social…
How to Prevent Failure When Shifting to Working From Home
Gleb Tsipursky
So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential quality disasters that can occur as a result of this transition. An example of this is what one of my coaching clients experienced more than a…
Getting Cyber-Creative When Business Is Slow
Celia Paulsen
Nobody likes business to be slow. If you’re in a fast-paced world like manufacturing, seeing your machines or employees idle can drive a person insane. If you’re used to your production line working to capacity and suddenly business slows down, it can be a frustrating time. When I was in the U.S.…
How Do You Know They Know?
Mark Rosenthal
Training Within Industry (TWI) job instruction is built around a four-step process titled “How to Instruct.” Steps two and three are the core of the process: • Present the operation • Try out performance  I want to discuss step three: Try out performance Teaching back as learning All too often I…
Five Ways to Stay on Top of Manufacturing Quality Management While Under Pressure
Jason Chester
Even in the midst of the pandemic, product safety and quality remain critical. For many manufacturers, complex quality management systems and procedures stand in the way of agile responses and effective operational optimization. Cloud technology provides the means to dramatically simplify quality…
Why Not?
Bruce Hamilton
Most lean folks use 5 Whys daily to problem solve, but relatively few are familiar with a clever problem-solving device developed 30 years ago by Deming Prize winner Ryuji Fukuda, called the why-not diagram.  Because objection is a natural human response to new ideas, Fukuda created the why-not…
Waiting for the Covid-19 Peak
Donald J. Wheeler, Al Pfadt
Each day we receive data that seek to quantify the Covid-19 pandemic. These daily values tell us how things have changed from yesterday, and give us the current totals, but they are difficult to understand simply because they are only a small piece of the puzzle. And like pieces of a puzzle, data…
Tribute to a Coach
Bruce Hamilton
Football is a tough sport, tougher than most who play it. Almost everyone who plays will eventually sustain at least a minor injury. It certainly took a toll on my body. At 15, I broke my leg in two places during a scrimmage and was out for the season. Then, another season passed me by when, as a…

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