{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

User account menu
Main navigation
  • Topics
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • 3D Metrology-CMSC
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

All Features

Does Your Service Have a Preview and a Souvenir?
Chip Bell
When the circus ringmaster wails, “...and children of all ages,” he is speaking to me. I love the circus. When it came to my rural hometown when I was a boy, it was an all-consuming experience that embedded “circus” in my heart before it appeared and well beyond its departure. Long before the…
EDGE Certification: Make Your Workplace Bias-Free
Catherine Beare
Sponsored Content Although efforts have been made to create policies that support a bias-free workplace, there is still a considerable way to go toward achieving the gender equality that organizations are striving for. Due in part to a lack of clear measurement and transparency, many companies and…
Inside Quality Digest Live for February 3, 2017
Mike Richman
The first QDL episode of February was filled to the brim with timely news items, thought-provoking articles, and a great interview with Pam Bethune of DEKRA, who chatted with us about the meaning of “context of the organization” within ISO 9001:2015. In case you missed it, on the show we took a…
Don’t We Need Good Measurements?
Donald J. Wheeler
Good measurements are like apple pie and motherhood. Who could ever be against having good measurements? Since we all want good measurements, it sounds reasonable when people are told to check out the quality of their measurement system before putting their data on a process behavior chart.…
Inside Quality Digest Live for Jan. 27, 2017
Dirk Dusharme @ Quality Digest
In case you missed it, last week’s Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest publisher in chief Mike Richman. In the show, we covered: “Manufacturing Trends to Watch in 2017” In this run-down of technologies to watch, of…
Keep Your Eyes on the Road and Hands Upon the Wheel—for Now
Laurel Thoennes @ Quality Digest
Automakers, suppliers, and tech companies are in a flurry to transform vehicles into connected devices and distribute the content to drivers and passengers. Corning Inc.’s transformation plans include using its Gorilla Glass to turn windshields into billboards. What better way to tout Gorilla…
Kaizen Revisited
Bruce Hamilton
Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still resonates with me as I hope it will with you. My study of TPS has been guided by book learning, tacit…
Truth
Quality Transformation With David Schwinn
My wife, Carole, just gave me a shirt emblazoned with, “The good thing about science is that it’s true whether or not you believe in it.” It reminded me of an important phenomenon that has been lately grabbing my attention. Oxford Dictionaries, publisher of the Oxford English Dictionary, has…
ISO 9001:2015—Establishing the Context of the Organization
Pam Bethune
One of the newest parts of ISO 9001:2015 and related management standards are the concepts of context and interested parties. What do these mean, and how can you apply them to your organization? What the standard says When making sense of Clause 4.1—“Understanding the organization and its context…
When Foreign Firms Are No Longer Welcome
Daniel Blake, Caterina Moschieri
Pulling out of a country is an expensive proposition for a multinational firm, but it is sometimes required for the corporate bottom line. If the host country changes laws or even expropriates a subsidiary, it is often time to leave or divest. Divestiture—pulling out assets or closing down part…
Keeping Pace With Evolving Technologies
Mary McAtee
Sponsored Content Technical and commercial media sources are constantly discussing how design safety and security has not kept pace with quickly evolving technologies. Pundits are pointing to issues with everything from self-driving cars to new holiday toys that latch on to your home Wi-Fi and…
Robust vs. Robot Learning
Julie Winkle Giulioni
It’s been nearly 50 years since Stanley Kubrick introduced HAL (Heuristically programmed ALgorithmic computer) in the science fiction film 2001: A Space Odyssey. What appeared to be fantastic and futuristic at the time is quickly becoming commonplace as automated services and electronic butlers…
Don’t Just Set Smart Goals; Set the Right Goals
Jesse Lyn Stoner
Goal setting is powerful. No doubt about it. Research shows you are likely to perform at a higher level if you set smart goals. But how do you know what are the right goals to set? Goals are milestones that mark the way on your journey. If you set the wrong goals, you will get sidetracked. Too…
Four Tips to Keep Healthcare Consumers Happy and Loyal
Laura Gillenwater
I recently had the privilege of attending the Health Care Advisory Board’s National Meeting in St. Louis. One of the topics that really struck me was the last presentation about the importance of building a consumer-focused organization and increasing consumer loyalty. We hear so much about the…
Uncertainty in Blood Supply Chains Is Creating Challenges for Industry
Anna Nagurney
When we talk about supply chains, we may conjure up images of manufacturing plants, warehouses, trucks, and shipping docks. There is another, truly unique supply chain for a product vitally important to healthcare and life, and it is very volatile at the moment: the blood supply chain. Human…
Ideas Whose Time Has Come (and Gone), v. 2017
Robin Materese
A catchphrase from a popular reality show goes: “One day you’re in. And the next day, you’re out.” For the purposes of the show, the host is referencing fashion. But the same could be said about science. With each new discovery or advance, an old theory or idea often becomes obsolete—or at least…
Four Beneficial Byproducts of Automating Your Corrective Actions
Tim Lozier
Sponsored Content For quality management to be effective, a solid corrective action process is critical. ISO standards and general best-practice guides suggest—and even mandate—a set procedure and proper documentation for addressing and correcting issues. In fact, 72 percent of quality…
Reflections on Customer Experience in the 21st Century
Ryan E. Day
Is it just me, or does it seem like businesses are actually trying to outdo each other in poor customer experience? Now, I don’t want to be misunderstood, so let me be as clear as I can. I’m not talking about run-of-the-mill poor customer service like big box stores running skeleton crews as…
Productivity Hacking in Quality Management
Tim Lozier
When it comes to quality management, it’s not just about the requirements. As companies register to ISO 9001:2015, we see an additional shift. Not only are management system requirements changing to build an improved framework for the standard, but we also see an emphasis on an overall mindset…
A Perspective of the Manufacturing Future,
Part 4
Andy Henderson
This is the fourth part in a series about my perspective of what the future has in store for various aspects of manufacturing. I approached each aspect by imagining what is possible using what we know to be technically possible today. In part one I covered cutting tools for machining, in part two…
Three Reminders for a New Year
Harish Jose
As our new year unfolds, I wanted to write an article to remind myself of three pieces of advice. They are from Epictetus (55–135 AD), Marcus Aurelius (121–180 AD), and George Pólya (1887–1985). Epictetus and Aurelius are two famous Stoic philosophers of the past, and Pólya is a famous Hungarian…
Seven Strategies for B2B Customer Retention
Ruth P. Stevens
Business marketers have much to gain from retention marketing. Business customers tend to be fewer in number, and each is more valuable—meaning you can’t afford to lose even one. But how do you keep your customers active and buying from you, vs. the competition? How do you prevent defection? Let’s…
Question the Consensus of Experts
Anil Gaba
Whether predicting demand for a product or forecasting spot prices for a resource or currency, we invariably seek out subjective opinions—expert viewpoints—to assist in the information-gathering process in order to make informed decisions. If forecasters are too closely linked, less information can…
Manufacturing Trends to Watch in 2017
Shoshana Burgett
D uring the past year, I have interviewed many customers across a variety of manufacturing industries to learn more about their industry concerns, the design and manufacturing challenges they face, and the technologies that excite them. Here are some manufacturing and business trends to follow over…
Avoiding and Managing Product Recalls
Thomas R. Cutler
Two words no manufacturing organization wants to hear: product recalls. By their very nature, product recalls are unpredictable events. The cost to a company transcends potentially expensive litigation and settlements. Product recalls and the effects that product failures have on companies that…

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 156
  • Page 157
  • Page 158
  • Page 159
  • Current page 160
  • Page 161
  • Page 162
  • Page 163
  • Page 164
  • …
  • Next page Next ›
  • Last page Last »
      

© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us