Sameer Hasija’s picture

By: Sameer Hasija

Let’s assume you’re a company scouting for vendors for a variety of business-critical IT projects. Every candidate you approach wants to scoop up as much of your business as possible. Should you try to find the best partner for each task, or look for a one-stop shop?

Dan Chalk’s picture

By: Dan Chalk

Although many manufacturing organizations have held firm to traditional operational processes for generations, the time has come for transformational change. There is an ongoing shift in cultural expectations of how, when, and where work happens, and it is driven by consumer choice. Industry analysts have begun to refer to this evolving digital workplace as the enablement of “industrialized choice.”

Stephen McCarthy’s picture

By: Stephen McCarthy

Cost of quality (CoQ) is certainly not a new topic. It was first described in 1956 by American quality control expert Armand V. Feigenbaum in a Harvard Business Review article. As you likely already know, CoQ consists of four categories: internal and external failures, and appraisal and prevention activities. It sounds easy to measure, but as you also likely know, it isn’t.

Multiple Authors
By: Morten Wendelbo, Christine Crudo Blackburn

Flu season in the United States typically peaks in February, but this year’s outbreak is already one of the worst on record. As of Jan. 6, 2018, 20 children have died from the flu, and overall mortality caused by the virus is already double that of last year’s.

John Bell’s picture

By: John Bell

I have written more than a 100 blog posts about leadership, strategy, and culture. Within that portfolio are several accounts of business reinvention and transformation. Yet it was only a few months ago that I composed my first post on another type of reinvention: personal reinvention. My own. 

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


Our Feb. 9, 2018, episode of QDL looked at electronic notes, electronic privacy, smart electronic device, and... wow... have we taken technology too far?

“Study Shows Doctors Record Better Notes After Using Best-Practices Program”

Shortcuts to electronic note taking, such as autofill and copy forward, are doing more harm than good.

Wendy Wood’s picture

By: Wendy Wood

Employers have a stake in their staff’s health. It’s not just a matter of keeping health insurance premiums in check which is a consideration in countries without universal healthcare. It’s also about maximizing employee engagement and productivity, and even happiness.

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