Douglas C. Fair’s picture

By: Douglas C. Fair

Plant-floor quality issues tend to focus on a company’s technical resources. When products fall out of spec, alarms sound and all hands are immediately on deck to fix things. Despite large technology investments to monitor and adjust production processes, manufacturers continue to be bedeviled by quality problems. The issue is not a lack of technology. It is a lack of quality intelligence.

Multiple Authors
By: Mark Lee Hunter, Luk Van Wassenhove, Maria Besiou

Michael Ray Fincher’s picture

By: Michael Ray Fincher

To meet the 2018 deadline for becoming certified to ISO 9001:2015, organizations are scrambling to overhaul their quality management systems. One major revision to ISO 9001 is the requirement to identify, evaluate, and address risks. Unfortunately, a tool most appropriate for these actions has fallen to the wayside. Failure mode and effects analysis (FMEA) is the perfect tool to satisfy an organization’s risk analysis needs—provided that the technique is understood.

Robert A. Brown’s picture

By: Robert A. Brown

Lean thinking has taken its rightful place in the effort to improve efficiency in manufacturing. However, it isn’t fulfilling its potential in many areas, most notably with knowledge workers. This is due to a fundamental flaw in how lean is presented and utilized. With a better constructed approach, lean can be of value in nonproduction environments, including improving the efficiency and effectiveness of how people interact—a true boon to every business. For lean thinking, one size does not fit all.

Steve Daum’s picture

By: Steve Daum

I have daily conversations with manufacturer plant managers, quality managers, engineers, supervisors, and plant production workers about challenges when using statistical process control (SPC). Of the mistakes I witness in the application of SPC, I’d like to share the five most prevalent; they can be costly.

William A. Levinson’s picture

By: William A. Levinson

‘We’ve always done it that way” explains why many suboptimal and even obsolete methods are taken for granted. The range chart for statistical process control (SPC) is, for example, somewhat inferior to the sample standard deviation chart, and it is almost certainly a holdover from when all calculations had to be done manually.

Chad Kymal’s picture

By: Chad Kymal

In the 1990s, Omnex worked with Ford Motor Co. to develop the Ford quality operating system methodology, which with maturity and broad experience has evolved into Omnex’s business operating system (BOS) process.

The quality operating system promised and has delivered the following:
• Cross-functional management
• Visual management
• Process orientation
• Continual improvement teams

Kelly Graves’s picture

By: Kelly Graves

What are the common mistakes managers make when trying to motivate employees? In this article, we’ll discuss these mistakes and some better strategies to successfully motivate employees.

AssurX’s picture

By: AssurX

The Advanced Medical Technology Association (AdvaMed) wants the U.S. Food and Drug Administration (FDA) to understand that medical device manufacturers need clarity on the FDA’s heightened focus on real-world evidence (RWE).

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