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Are You Doing Your Best to Drive Customer Service?
Why do customers patronize one company over another? Many of you might say that the quality and price of the products or services are key factors. But while those things might play into a purchasing decision, they aren’t the most important consideration. So, what is? Customer service. How you and…
XARION Laser Acoustics Expands US Presence
(XARION: Vienna) -- XARION Laser Acoustics, a pioneer in contact-free ultrasonic inspection, is ramping up operations in the United States. Known for its patented laser-excited acoustics (LEA), XARION offers a dry, fully automatable solution that eliminates the need for coupling media like gels or…
Why Shutdowns, Turnarounds, and Outages Need a Digital Thread
Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget? That’s according to a report by the Boston Consulting Group. STOs are among the most complex and high-stakes events in industrial operations. They’re costly, especially when…
AMETEK Acquires FARO Technologies
(AMETEK: Lake Mary, FL) -- AMETEK Inc. has acquired FARO Technologies, a global leader in 3D measurement and imaging solutions. FARO will join Creaform and Virtek as part of AMETEK’s Ultra Precision Technologies Division. Together, FARO, Creaform, and Virtek offer comprehensive, powerful, and…
A New Platform for Developing Advanced Metals at Scale
Companies building next-generation products are often limited by the physical constraints of traditional materials. In aerospace, defense, energy, and industrial tooling, pushing those constraints introduces possible failure points into the system. Unfortunately, companies don’t have better options…
From Compliance to Competitive Edge
The European Union has taken a leading role in shaping a variety of data and AI regulations. One of its most recent initiatives, the Ecodesign for Sustainable Products Regulation (ESPR), extends this regulatory momentum into the manufacturing sector. Under this new regulation, manufacturers and…
Schreiner ProTech Develops Mobile ‘Free Fall’ Feasibility Test
(Schreiner ProTech: Oberschleissheim, Germany; Blauvelt, NY) -- Schreiner ProTech, a Germany-based global leader in developing and manufacturing innovative functional labels with value-added benefits for the automotive and engineering-based industries, has developed a compact, mobile demonstration…
ZEN Core Now Available for All ZEISS Scanning Electron Microscopes
(ZEISS: Oberkochen, Germany) -- ZEISS now offers its highly flexible and efficient software suite ZEN core for all ZEISS scanning electron microscopes (SEMs), including focused ion-beam scanning electron microscopes (FIB-SEMs). ZEN stands for ZEISS Efficient Navigation and lets microscopists…
3 Ways Manufacturers Do More With Less
These are new times for manufacturers. Global pandemics. Worldwide supply-chain disruptions. Steep price increases for parts and materials. Increasingly competitive global markets. Manufacturers are can-do people, but doing becomes harder in today’s “do more with less” manufacturing environment.…
AVCOR Taps Kahua to Meet Defense Cybersecurity Standards, Deliver Success
(Kahua: Alpharetta, GA) -- Kahua, a leading provider of capital programs and construction project management information systems (PMIS), announces that AVCOR Construction has selected Kahua as its project management system of record. AVCOR, a veteran- and woman-owned federal contractor supporting…
5 Ways to Streamline Facility Maintenance and Simplify Operations
Facility teams are constantly balancing urgent repairs, preventive tasks, asset tracking, and compliance, all while ensuring smooth day-to-day operations. But when processes are manual, fragmented, or unclear, even simple tasks can spiral into delays, miscommunication, and wasted time. The…
New NIST Method Precisely Measures Radioactivity in Tiny Samples
(NIST: Gaithersburg, MD) -- Researchers at the National Institute of Standards and Technology (NIST) have demonstrated a new and faster method for detecting and measuring the radioactivity of minuscule amounts of radioactive material. The innovative technique, known as cryogenic decay energy…
Healthy Aging and Retirement
Many countries face the reality of demographic aging: Fertility is plummeting and people are living longer. This raises critical challenges for the labor market, healthcare, and long-term care markets, as well as retirement systems and financial planning. A Wharton symposium on the implications of…
Metrologic Group and Horus Metrology Sign Partnership in Mexico
(Metrologic Group: Montbonnot-Saint-Martin, France) -- Metrologic Group, a software company specializing in 3D metrology and quality control, has signed a partnership agreement with Horus Metrology. Horus Metrology’s solid expertise in onsite measurement and automation in Mexico, combined with…
Optimizing Quality Control in Metal Processing With Advanced Measurement Solutions
Brosius GmbH is a trusted partner in metal processing for a wide range of companies in the mechanical and plant engineering industries, offering comprehensive services under one roof. Brosius ensures that every part it manufactures in its 10,000 m² state-of-the-art production hall meets or exceeds…
Robotic Probe Quickly Measures Key Properties of New Materials
Scientists are striving to discover new semiconductor materials that could boost the efficiency of solar cells and other electronics. But the pace of innovation is limited by the speed at which researchers can manually measure important material properties. A fully autonomous robotic system…
NICE RAMPS: 9 Years and Counting
(NIST: Gaithersburg, MD) -- A lot has changed in America’s cybersecurity workforce development ecosystem since 2016: Employment in cybersecurity occupations has grown by more than 300,000; the number of information security degrees awarded annually has more than tripled to nearly 35,000; and a wide…
NICE RAMPS: 9 Years and Counting
(NIST: Gaithersburg, MD) -- A lot has changed in America’s cybersecurity workforce development ecosystem since 2016: Employment in cybersecurity occupations has grown by more than 300,000; the number of information security degrees awarded annually has more than tripled to nearly 35,000; and a wide…
Guill Labs Offer Materials and Extrusion Testing
(Guill Tool: West Warwick, RI) -- Guill Tool, a global leader in extrusion tooling, has expanded its lab capabilities to better serve the global extrusion market with the creation of Guill Labs. The labs include the company’s state-of-the-art rheology lab and a facility focused entirely on the…
The Arbitrariness of Objectivism
Readers of my blog might be aware that I appreciate the nuances of cybernetic constructivism. Cybernetic constructivism rejects the idea that we have access to an objective reality. It doesn’t deny that there’s an external reality independent of an observer. However, we don’t have direct access to…
WITT LEAK-MASTER PRO/PRO 2 Also Detects Microleaks
(WITT-Gasetchnik: Witten, Germany) -- Leaking modified atmosphere packaging (MAP) poses a significant risk for food manufacturers. It can shorten product shelf life, lead to spoilage, and cause costly product recalls. To meet these challenges, WITT offers the LEAK-MASTER PRO/PRO 2 series. These…
What’s With These Torpedo Bats?
The 2025 Major League Baseball season certainly started with a bang—at least for the New York Yankees. At Yankee Stadium against the Milwaukee Brewers, the Bronx Bombers blasted an MLB-record 15 home runs in the first three games, including nine homers in a 20-9 bludgeoning of the Brewers in the…
The AI Efficiency Trap: When Productivity Tools Create Perpetual Pressure
When artificial intelligence burst into mainstream business consciousness, the narrative was compelling: Intelligent machines would handle routine tasks, freeing humans for higher-level creative and strategic work. McKinsey research sized the long-term AI opportunity at $4.4 trillion in added…
Thomson Announces New Control Option for Select Actuators
(Thomson Industries: Downers Grove, IL)--Thomson Industries Inc., a leading manufacturer of linear motion control solutions, has announced the availability of an enhanced synchronization option for its Electrak HD smart electric linear actuator. The new iteration of this control option implements…
The Law of Large Numbers and Big Data
In statistics class we learn that we can reduce the uncertainty in our estimates by using more and more data. This effect has been called the “law of large numbers” and is one of the primary ideas behind the various big data techniques that are becoming popular today. Here we’ll look at how the law…

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