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When you go to a medical appointment, does the doctor look at you while you talk? Or are they busy typing everything you say into a computer? If it’s the latter, you may find that will change soon, thanks to artificial intelligence.
Some doctors’ offices are using AI services to transcribe your…
Generative artificial intelligence models have left such an indelible imprint on digital content creation that it’s getting harder to recall what the internet was like before it. You can call on these AI tools for clever projects, such as videos and photos, but their flair for the creative hasn’t…
(MIT: Cambridge, MA) -- The Pappalardo Apprentice program pushes the boundaries of the traditional lab experience, inviting a selected group of juniors and seniors to advance their fabrication skills while also providing mentor training and peer-to-peer mentoring opportunities in an environment…
In recent months, through several of my professional activities, a recurring and increasingly concerning pattern has emerged: The use of AI to generate client responses to accreditation assessment findings (nonconformities) as well as participant essays, exercises, and examination answers from…
(IDS: Obersulm, Germany) -- IDS Imaging Development Systems, a leading manufacturer of industrial cameras, is the only provider in the industry to offer a voluntary three-year manufacturer’s warranty on all IDS-branded camera series. With this expanded service, IDS sets new standards for quality,…
The customer is not always right. We are all customers, and sometimes we’re dead wrong. Stew Leonard Jr., CEO of Stew Leonard’s grocery stores, enjoys saying, “The goal is to make the customer feel right.”
His sentiment means never dealing with a customer in a judgmental way, because you never…
(Adcole: Marlborough, MA) -- Adcole, a global leader in precision shaft metrology for more than 50 years, announces the launch of its redesigned website, ready to deliver a more engaging experience for engineers and manufacturers who demand accuracy.
The new Adcole.com is a go-to resource for…
As AI makes its way into every corner of work, quality management is no exception. That isn’t surprising: Quality teams are buried in documentation, training upkeep, investigations, and reporting, which are exactly the kinds of workflows AI can help streamline.
However, in regulated environments…
(CANEA: Orlando, FL) -- ISO 9001 and ISO 14001—the world’s leading standards for quality and environmental management—are evolving, with major updates confirmed for 2026. These revisions will address critical topics like climate action, leadership-driven quality culture, and securing business value…
In some organizations, possibility feels like a luxury. Something you talk about at offsite sessions. Something you reference in mission statements. Something you save for after the real work is done.
But in visionary organizations, possibility is the work.
Visionary leaders understand that…
(InnovMetric: Quebec City) -- InnovMetric, an independent software development company that gives manufacturers of every size the ability to digitally transform their 3D measurement processes, has signed a global partnership agreement with Luxembourg-based Artec 3D. Under this agreement, Artec 3D…
(MIT: Cambridge, MA) -- More than 200 years ago, the steam boiler helped spark the Industrial Revolution. Since then, steam has been the lifeblood of industrial activity around the world. Today the production of steam—created by burning gas, oil, or coal to boil water—accounts for a significant…
I want to revisit the notion of information from a cybernetic viewpoint, drawing primarily from Gregory Bateson’s well-known formulation that information is the difference that makes a difference. This definition doesn’t merely redefine information. It quietly displaces information from where it’s…
(EPIGAP OSA: Berlin) -- EPIGAP OSA Photonics, a global manufacturer of custom and standard LEDs and photodetectors, announces a significant breakthrough in surface-mount device (SMD) shortwave infrared (SWIR) LED technology, which delivers more output power and an extended product range (from 700…
Measurement, in its most basic form, is about comparing the thing you want to measure with a reference. To measure the length of a table, you compare it to a tape measure. To measure flour for a birthday cake, you compare it to a measuring cup. Better references mean better measurements.
If you’re…
(Disruption Interruption: Tampa Bay, FL) -- Bringing a new drug from discovery to market is a grueling marathon that typically requires 10-15 years of research, testing, and regulatory approval. According to recent data, clinical development times for innovative drugs have remained stagnant during…
The manufacturing world is undergoing a major shift. Supply chain shocks, reshoring, a busy merger and acquisition landscape, and other disruptions are prompting many manufacturers to rethink their operations with the hope of mitigating risk, building resilience, and gaining more control.
Although…
During a June 2025 webinar on pragmatic AI applications in healthcare quality management and regulatory affairs, live polling of quality and regulatory professionals revealed that approximately 80% of respondents were actively implementing AI solutions or seriously considering their use in quality…
During a June 2025 webinar on pragmatic AI applications in healthcare quality management and regulatory affairs, live polling of quality and regulatory professionals revealed that approximately 80% of respondents were actively implementing AI solutions or seriously considering their use in quality…
(Minitab: State College, PA) -- Minitab, a global leader in data management, predictive analytics, and process improvement solutions, announced the acquisition of Scytec, a manufacturing technology company specializing in real-time machine data collection, machine monitoring, and overall equipment…
During the last couple of decades working in quality, I’ve lost count of how many times I’ve seen the same pattern play out: A strong launch. Tight focus. Great early results. People doing the right things for the right reasons. Controls are followed. Issues are surfaced quickly. Leaders are…
(Velo3D: Fremont, CA) -- Velo3D, a leading additive manufacturing technology company for mission-critical metal parts, has a cooperative research and development agreement (CRADA) with the U.S. Army DEVCOM Ground Vehicle Systems Center (GVSC) to rapidly develop and qualify additively manufactured…
In the first two episodes of The Quality Digest Roadshow, we looked at the evolution and use of dimensional measurement and measurement standards.
Distance is what most of us think about in regards to measurement. However, every day we use products that rely on another type of measurement—force. It…
(Harpak-ULMA -- Taunton, MA) -- Harpak-ULMA has announced the North American release of the ULMA TFX thermoformer, a smart platform engineered to help food, medical, and consumer packaged goods producers achieve higher throughput, enhanced package quality, and stronger sustainability performance.…
(Physik Instrumente: Shrewsbury, MA) -- Physik Instrumente (PI), a global leader in precision motion control and nanopositioning systems, expands its portfolio of direct-drive vertical translation stages with the V-571.Z family. Featuring a user-adjustable magnetic counterbalance, the V-571.Z…