Quality Features

Eric Stoop's picture
Eric Stoop
According to Harvard Business Review, less than half of employees say their organization exhibits a culture of quality. And while the benefits of a quality culture are huge—think hundreds of...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
It’s quite frustrating to be not heard when you speak up, and unfortunately, it’s more common than you might think. Speaking up in a group setting is one of the biggest challenges many people...
Matthew Martin's picture
Matthew Martin
For more than 50 years, the benchmark for accuracy in measuring solid objects, whether machined, molded, die-cast, welded, or forged, was the coordinate measuring machine (CMM). Typically using a...
Davis Balestracci's picture
Davis Balestracci
During the early 1990s, I was president of the Twin Cities Deming Forum. I had a wonderful board to work with, one of whom was Doug Augustine, our self-appointed provocateur. Doug was a 71-...
Scott Shackelford's picture
Scott Shackelford
Hackers around the world are attacking targets as diverse as North Dakota’s state government, the Ukrainian postal service, and a hospital in Jakarta, Indonesia. Unfortunately, many governments—in...
Stephanie Scotti's picture
Stephanie Scotti
Author and business-innovation expert Melissa Kennedy recently completed a feat that would make many shudder: She gave 29 business presentations in a period of 30 days. Whew! That’s a monumental...
Ryan E. Day's picture
Ryan E. Day
If I said I can’t stand Christmas, would you stop reading? If I said I love Jesus—who taught unity and forgiveness—would you stop reading? If I said I can’t stand Christmas, but I do love Jesus at...
Dean Solberg's picture
Dean Solberg
As technology rapidly advances, its uses are benefitting nearly every industry, and the world of art is no exception. Brad McConnell, a mechanical design instructor at John T. Blong Technology...
Jordan Kraemer's picture
Jordan Kraemer
During the past year, I stopped responding to customer surveys, providing user feedback or, mostly, contributing product reviews. Sometimes I feel obligated—even eager—to provide this information....
Elliot Begoun's picture
Elliot Begoun
This interview was first published just days after the announced acquisition of RXBAR by Kellogg’s for $600 million. It’s illustrative of the awesome potential created when good products, good...
Ryan E. Day's picture
Ryan E. Day
Sponsored Content Headquartered in Algona, Washington, Dynacraft is a diversified global manufacturer of PACCAR medium and heavy-duty truck parts sold under the Kenworth, Peterbilt, and DAF...
Jason Furness's picture
Jason Furness
You have defined what you want as an outcome of the change program; you have looked at how to understand your financial statements and how to use them to assess options. You have looked at the...
Mike Richman's picture
Mike Richman
QDL co-host Dirk Dusharme was on vacation for our Nov. 10, 2017, episode, but we ably covered for his absence with some thought-provoking stories and great guests. Let’s take a look: “What...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Variation and defects. They are the bane of all manufacturing companies. They signal an absence of efficiency, a neglect of productivity, and a total disregard for cost effectiveness. Who is seen as...
Fred Schenkelberg's picture
Fred Schenkelberg
The term “Weibull” in some ways has become a synonym for reliability. Weibull analysis = life data (or reliability) analysis. The Weibull distribution has the capability to describe a changing...
Kevin McCardle's picture
Kevin McCardle
Academics and corporate innovators both spend their workdays pursuing breakthroughs that may never materialize. Venturing into unknown territory carries fairly high potential rewards, but also a...
ICEE's picture
ICEE
Reflecting a greater focus on achieving organizational success through people, the first certification program for ISO 10018, “Quality management—Guidelines on people involvement and competence” is...
Jeremy Straub's picture
Jeremy Straub
Some people are afraid that heavily armed artificially intelligent robots might take over the world, enslaving humanity—or perhaps exterminating us. These people, including tech-industry...
Knowledge at Wharton's picture
Knowledge at Wharton
As the essayist E.B. White once wrote, “Luck is not something you can mention in the presence of self-made men.” Some people are of course quick to acknowledge the good fortune they’ve enjoyed...
Kevin Meyer's picture
Kevin Meyer
Changing an organization’s structure seems to be the common knee-jerk response to internal issues. My prior company embarked on a reorganization to eliminate arbitrary site- and function-based...