All Features
Rebecca Okamoto
Think fast: What’s the No. 1 rule of troubleshooting?
Get to the root cause. It’s the foundation principle drilled into every problem solver: Find the underlying cause for a problem—not just a symptom or contributing issue—then fix it.
But what if getting to root cause and fixing it is the exact…
Mike Figliuolo
Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter. There are five major questions you need to answer to ensure the metrics you’re measuring matter, and that you can take action based on what they tell you.
Some…
Gleb Tsipursky
The most charming AI model may be the one most likely to mislead you. That’s the uncomfortable reality behind the latest fight over Claude, ChatGPT, and Grok. Users tend to reward conversational polish—the model that sounds warmer, writes cleaner sentences, follows tone instructions, and feels less…
Patrick Gale
Hospitals continue to face increasing financial uncertainty as healthcare reimbursement rates shift and margins tighten.
Medicare reimbursed hospitals at just 83 cents on the dollar in 2024, driving more than $100 billion in underpayments. At the same time, rising labor, supply, and technology…
Alexandra Vazquez
A lot of computerized maintenance management system (CMMS) rollouts fail quietly. It’s a common scenario: The software is installed, technicians are logging hours, and the digital work orders are flowing. On the surface, the implementation was a “success.” But when the VP of operations asks for a…
CANEA
Rapid changes in the global business environment require developing and adapting management systems so they remain relevant and effective. Acquiring and managing a future-proofed management system involves knowledge of relevant external factors and an ability to integrate new tools and…
Santosh Vasudevan
For more than 30 years I’ve audited management systems in manufacturing, automotive, laboratory, service, and nuclear environments. During that time I’ve watched internal auditing change shape several times. Paper checklists gave way to process-based auditing. Filing cabinets gave way to digital…
Mark Hembree
Artificial intelligence is accelerating even as I write this (and yes, this is me writing). If anyone tells you they know how this is going to turn out, you should move on to the next expert. No one knows how this is going to turn out.
Leaders in the AI field certainly expect it to become…
Angie Basiouny
New research from Wharton’s Tiantian Yang proves that behind every great woman is another woman.
Her co-authored study on virtual career training found that women who attended remote classes exclusively with other women were much more likely to complete their training on time, earn professional…
ISO
The pressure is on. Throughout industries and regions, organizations are being asked the same question—not whether they care about the environment, but what they are doing about it.
The landscape for sustainability in business is tightening. Environmental responsibility is no longer just defined…
AMETEK
The background: Managing power in data centers is process-critical and extraordinarily complex. These facilities demand substantial amounts of energy, and the supply must remain stable, clean, and capable of adapting quickly to fluctuations in demand.
Expectations for reliability and security…
CANEA
Digital transformation and technologies such as artificial intelligence or the internet of things (IoT) aren’t just changing our society; they’re revolutionizing how we do business.
The speed of innovation can be a challenge. But it also presents an opportunity. As a quality leader, you must…
SoftExpert
Digital transformation has stopped being a trend and become a condition for competitiveness. In practically every sector, including manufacturing, automotive, food and beverage, healthcare, and logistics, the pace of technological change is redefining what it means to manage quality with excellence…
Gleb Tsipursky
The era of corporate AI theater is ending. A recent Wharton Human-AI Research and GBK Collective study finds that 82% of enterprise leaders use generative AI at least weekly, and 46% use it daily. That is no longer experimentation.
Yet McKinsey’s 2025 state of AI survey shows a stubborn gap…
Jeff Dewar
The next Coordinate Metrology Society Conference (CMSC) takes place July 20–24, 2026, at the Fairmont Dallas in Dallas. If you want to know why it matters and who might be there, read on.
There’s a moment, familiar to anyone who works in metrology, when someone outside the field asks what you do…
Matt McFarlane
It can be surprisingly difficult for businesses to get accurate answers to questions about their own data. Often, the data live in different systems or aren’t easily accessible to employees without specific technical skills. Some data may be in Salesforce but not in the company’s content management…
Jeanne Spoden
High-volume medical equipment serves as the operational backbone of our healthcare system. From infusion pumps and monitoring devices to hospital beds and support surfaces, these assets support nearly every aspect of patient care. Yet in many hospitals, medical equipment management remains…
Alexandra Vazquez
A lot of CMMS rollouts fail quietly. It’s a common scenario: The software is installed, technicians are logging hours, and the digital work orders are flowing. On the surface, the implementation was a “success.”
But when the VP of operations asks for a quarterly performance review, no one can…
Lisa Morris
AI adoption in medical practices is growing steadily, with most providers seeing positive ROI. But progress depends on overcoming integration, skills, and trust barriers to focus AI where it delivers real clinical and operational support.
As the healthcare industry continues to embrace digital…
Lexi Sharkov
Validating AI software makes most quality teams uneasy.
Their unease is not unjustified. The new Annex 22 provides a framework for AI use, but the guidance remains in draft. Most quality teams still have questions, especially around validation.
Why? Quality teams are trained to validate systems…
Mike Melzer
If you ask 10 different manufacturers to identify their toughest problem, odds are at least five of them will say, “We can’t get parts through the shop floor fast enough.”
When you think about it, that answer shouldn’t come as a surprise. Today’s manufacturing customers demand increasingly shorter…
Greg Rankin
As mining operations push toward lower-grade deposits and tighter economic margins, the reliability of analytical measurement has become central to operational decision-making.
From representative sampling to traceable calibration standards and certified reference materials, the systems used to…
Global Shop Solutions
It’s 3:42 p.m. on a Wednesday, and your phone lights up. Your customer isn’t calling to chat.
They’re calling because a shipment promised for Friday just slipped to next Tuesday. Their line is going to stop. Their people are going to stand around. Their customers are going to scream. And in about…
ISO
What do a construction van, a last-mile delivery truck, and a 40-tonne semi have in common? They’re all fleet vehicles, critical assets that keep modern transport moving and supply chains functioning. Whether you operate a family-run business or manage a global enterprise, an efficient fleet is no…
Global Shop Solutions
Picture this: It’s Monday morning. Coffee in hand. The schedule is full. Shipping is stacked. Your biggest jobs are lined up like dominos, ready to fall into place.
Then, the floor supervisor walks into your office with that look. “We can’t start Job 2471.”
You blink. “Why not?”
“Missing parts.”…