All Features
Mike Figliuolo
Projects go off the rails all the time. Some statistics I’ve seen say only one in eight projects can truly be declared successful.
Why are we so horrible at executing projects, especially when we have all these “tried and true” project management methodologies?
There are seven deadly killers of…
CANEA
Establishing a long-term improvement effort is one of the best investments an organization can make. This is because almost all industries and businesses today are in, or facing, a major digital transformation where business models, services, and working methods are rapidly changing. To succeed in…
Cornelia C. Walther
When OpenAI introduced ChatGPT on Nov. 30, 2022, it arrived as a research preview: a conversational system that could answer follow-up questions, draft fluent text, and give millions of people their first direct experience of generative AI. The early mood was experimental. People tested it, teased…
Lexi Sharkov
They may seem simple, but standard operating procedures (SOPs) are surprisingly tricky. On the surface, they describe how a specific process is carried out at your organization. Pretty straightforward, right?
In reality, there are a lot of requirements for writing a good SOP, and auditors have a…
Stephanie Ojeda
A quality team’s supplier toolbox is deep. Supplier questionnaires, PPAP, supplier scorecards, incoming inspection, audits, corrective action—the list goes on.
In my years of experience as a quality leader, the challenge I see is matching each one to the right stage in the supplier process and the…
Gleb Tsipursky
A new Financial Times analysis reports that U.S. technology companies have cut nearly 140,000 jobs in 2026 while pouring record sums into artificial intelligence infrastructure. The obvious story is that AI is replacing workers. The more important story is that executives are using AI to justify…
Susan Robertson
Six weeks after a global manufacturer’s leadership team approved a group of promising new ideas, someone asked for an update. There wasn’t one.
Not because the ideas had been rejected. Not because priorities had changed. Not because anyone had decided innovation no longer mattered. The projects…
Brant Engelhart
Poor quality rarely announces itself as a single, contained problem. In manufacturing environments, it may first appear as a rejected batch, a scrapped component, an unexpected line stoppage, or a customer complaint that requires investigation. These visible failures matter, and most manufacturers…
Keith Stouffer, Michael Galler
Recent cyberattacks highlight the growing threat to operational technology (OT) used in critical infrastructure. Whether you work for an infrastructure owner/operator or are a consumer of an infrastructure service, recent events have made it clear that cybersecurity is an important factor in…
Josh Peterson
Quality management system software helps life sciences organizations manage documents, training, quality events, change controls, audits, and other regulated processes in one controlled environment.
Most electronic quality management systems (eQMS) offer some version of these core capabilities.…
Paul Hanaphy
In the world of mining, structural collapse is a worst-case scenario. Whenever ground gives way, it puts miners at risk—and it often leads to site closure.
Once all miners are accounted for, it’s time for the recovery operation to begin. Limited visibility often means it’s difficult to assess…
Etienne Nichols
Ask a premarket team where corrective and preventive action (CAPA) sits on the priority list, and it usually lands below design controls, risk management, and the submission itself. The reasoning is easy to follow. Nothing has shipped, so there are no complaints to investigate, no returned product…
Gleb Tsipursky
The easiest AI costs to count could become the least important part of the story. SemiAnalysis gives a better name to the harder problem: dark output, the economic value created by AI that remains invisible or badly distorted in GDP, price measures, labor data, and industry accounts.
A company can…
James Glover
At a typical manufacturer, the cost of poor quality runs to 15–20% of sales. Shellye Archambeau, a Quality Digest contributor, once put a face on that number: A $250 million company added up its repair, rework, scrap, warranty, and write-off costs, and found they equaled 20% of sales. That’s one…
Quality Digest, Gleb Tsipursky
The ongoing AI boom seems to permeate, and sometimes call into doubt, every aspect of almost everybody’s profession.
Wonder what on earth comes next? You’d do well to ask Gleb Tsipursky, Ph.D. He’s widely acknowledged for his expert reads on the future of work. In fact, the man dubbed “The Office…
Cornelia C. Walther
A CEO doesn’t need to read every AI law to understand why regulation matters. It shows up in subtler ways: a sales team using a chatbot with client data, a hiring manager testing an AI screening tool, a board member asking whether the company has an AI policy. AI governance has moved from the…
Pascal Terrien
In the electrotechnology sector, we know one thing for certain: Trust can’t be imposed; it must be built. Standardization enables us to build it every day. As the world grapples with climate, digital, and societal challenges, manufacturers, electricity producers, grid operators, conformity…
Stephanie Ojeda
The recent multistate outbreak of cyclosporiasis is a powerful reminder that food quality involves more than appearance, consistency, and shelf life. It requires an integrated approach to food safety, supplier control, traceability, risk management, and continuous improvement.
By mid-July 2026,…
Adam Grabowski
Imagine running a race where every second counts and your competition is constantly breathing down your neck. That’s the magic (or madness) of cycle time. It’s the secret ingredient that transforms a sluggish assembly line into a well-oiled machine churning out products faster than you can say “…
Alexandra Vazquez
Operations leaders usually have more maintenance data than they can use.
They probably have access to dozens of dashboards, automated emails, and spreadsheets. But when an important asset fails, the “why” sticks around.
Effective maintenance reporting should act as a filter, not a firehose. It…
Adam Zewe
The deployment of automated software systems called AI agents has recently exploded. A November 2025 report by MIT Sloan School of Management and Boston Consulting Group found that 35% of surveyed businesses had already deployed AI agents, while another 44% planned to implement agentic AI soon.
To…
Gleb Tsipursky
The next advantage in business will come from leaders who can manage machine labor as deliberately as they manage people. Professor Ethan Mollick at Wharton framed this as AI management after watching executive MBA students use ChatGPT, Claude, Gemini, Claude Code, and Google Antigravity to build…
Mike Figliuolo
During times of excessive work and crisis, something has to give. Sometimes brutal prioritization is the only way to make it through those challenging times with your sanity intact.
It happens to all of us. The universe, in its infinite wisdom, determines this month, of all months, is the month to…
greenlight.guru
Teams building software as a medical device (SaMD) tend to think of ISO 14971 as the hardware team’s problem. Risk management files, FMEA tables, severity scores: all quality and regulatory territory, while the engineers close Jira tickets. That split is where things go wrong.
ISO 14971 applies to…
Dusty Alexander
Ask anyone in manufacturing or in a project-driven company who has the most difficult job, and without hesitation they will say: the scheduler/planner.
It’s no wonder. Foolproof scheduling is critical to the smooth operation of most companies. Yet, planning and scheduling the workflow is akin to…