All Features
Jim Benson
The other day I was driving down Point Brown Road in Ocean Shores, Washington. Ocean Shores is a small town with almost no economic base. If you live there, you are likely a retiree or work in one of the restaurants or hotels that serve the tourists. The internet in Ocean Shores is anemic, but it…
Steven Brand
Labor costs are likely the largest line item on your company balance sheet. Therefore, a successful cost-reduction strategy must adequately balance resourcing and cost controls.
Although laying off part of the workforce may seem like the quickest and easiest solution to reducing labor costs in…
Bruce Hamilton
On May 5, 1961, Alan Shepard became the first U.S. astronaut to journey to the “final frontier.” Atop a Mercury rocket, Shepard launched into a 15-minute suborbital journey reaching an altitude of about 100 miles before returning to Earth. His space capsule, Freedom 7, was a wonder of science,…
InfinityQS
On Jan. 1, 2017, Philadelphia became one of the first U.S. cities to pass a tax ($0.15 per oz) on sugary drinks, including artificially sweetened beverages, such as diet soda. In California, San Francisco, Albany, Berkeley, and Oakland have joined Philadelphia in this initiative, as well as…
Katina Sawyer, Christian Thoroughgood
In times of organizational crisis, some companies are able to right the ship, while others sink under the pressure.
Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. This led to a four-month investigation…
Rick Barker
Operations and safety don’t always speak the same language, not because operations isn’t committed to keeping people safe at work or safety isn’t concerned with meeting operational goals, but rather because each area has its own methods, processes, and measures. This communication gap can increase…
Pat Toth
Recently a segment on my favorite morning news program stopped me in my tracks. The young and attractive hosts (why are they always so young and attractive?) were demonstrating new appliances, among them a smart refrigerator. The fridge was equipped with all kinds of high-tech features including…
Capture 3D
Sponsored Content
Companies strategically adopt cutting-edge solutions to help solidify their position within a competitive marketplace. Years ago, blue-light 3D scanning technology was implemented to help product development and alleviate coordinate measuring machine (CMM) bottlenecks. Today,…
Ruth P. Stevens
As marketing advances, most professionals are well aware by now of the importance of retention and reactivation in optimizing the value of the customer base. The facts are clear: We know that it costs far less to reactivate a dormant customer than to acquire an entirely new one; we know that…
Michael O’Shea
Sponsored Content
Opportunities are becoming more frequent to apply metrology to adaptive robot control for many applications. There are many different techniques to accomplish this, from regular calibration to real-time feedback, using anything from laser trackers to optical devices in order to…
MIT Sloan School of Management
There are few executives today who don’t wish they could be more productive. Even the most successful individuals are looking for new and better ways to get more accomplished while maintaining or increasing their quality of life.
“Regardless of location, industry, or occupation, productivity is a…
Tim Lozier
The dynamic of risk management and compliance seems to be experiencing a shift toward risk management in operations, and learning to pay attention to detail in order to leverage it.
The biggest question often asked is, “I’m aware my company needs to pay great attention to the detail of risk, but…
Gwendolyn Galsworth
The one complaint—the one problem—that nearly every company puts at (or very near) the top of its list of challenges is communication. George Bernard Shaw, the famous Irish playwright, sets us straight on this when he said: “The single biggest problem in communication is the illusion that it has…
Mike Richman
If there was one key takeaway from Hexagon’s impressive and impressively large user conference, styled “HxGN Live,” which took place earlier this month, it’s that finding actionable information, not merely acquiring mountains of data, is the key to developing a truly smart factory. “It’s always…
NETL
Contrary to that old cooking adage, “a watched pot never boils,” keeping a careful eye on things—in the kitchen or in the laboratory—can be essential to making a useable (or edible) final product.
Take chocolate, for instance, that foundational block of the food pyramid. An important part of…
Steve Daum
I have daily conversations with manufacturer plant managers, quality managers, engineers, supervisors, and plant production workers about challenges when using statistical process control (SPC). Of the mistakes I witness in the application of SPC, I’d like to share the five most prevalent; they…
Phanish Puranam, Sunkee Lee
When organizations change how they compensate employees they are embarking on a social experiment, whether decision-makers know it or not. The trouble is the vast majority of these experiments are conducted unscientifically, yielding results that can be misleading or inconclusive.
The popularity…
Bonnie Stone
18:37:21
In part one of “New Spin on the ‘Stand in a Circle’ Exercise,” I described how Taiichi Ohno, the creator of the Toyota Production System, used the “Stand in a Circle” exercise to help managers identify waste in their operations.
During this exercise Ohno would take a manager or student…
Kelly Graves
What are the common mistakes managers make when trying to motivate employees? In this article, we’ll discuss these mistakes and some better strategies to successfully motivate employees.
It’s human nature for managers to take the path of least resistance, and this often leads to making all…
Ryan E. Day
Sponsored Content
Building airplanes and spaceships poses some of the most unique engineering and manufacturing challenges mankind has ever encountered. Fortunately, you don’t have to build rockets to benefit from rocket science. Manufacturers of most any product can improve their efficiency and…
Bonnie Stone
During the mid-1940s, Taiichi Ohno established the Toyota Production System, which is primarily based on eliminating nonvalue-added waste. He discovered that by reducing waste and inventory levels, problems get exposed and that forces employees to address these problems. To engage the workers and…
Laurel Thoennes @ QD
You can be known as a hard worker and counted on to tie up loose ends, but fall behind when co-workers’ tasks are on hold until yours are complete, and you’re perceived as needing an attitude adjustment. What would you want to do? Place blame or work on a remedy? There is a solution: Personal…
Jesse Lyn Stoner
Sometimes leaders make bad decisions or harm team morale by making autocratic decisions without involving others. And other times they waste their team’s time by unnecessarily involving them.
How do you know when and how much to involve your team in decisions? Sometimes the answer is pretty…
Mark Whitworth
Reading the Automotive Industry Action Group’s CQI-8 Layered Process Audit (LPA) Guideline, you might notice a line saying LPAs are “completed on site ‘where the work is done.’”
For lean manufacturing experts, this specific quote might bring to mind gemba walks, a method where leaders observe and…
Mike Richman
F unny I should be writing this op-ed at this time, as our friend and colleague, Quality Digest’s editorial director Taran March, is currently traipsing around Paris and its surrounding environs, no doubt enjoying a baguette or brioche or some other culinary delight. Gratefully, that’s about the…
