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Which Way You Should Go Depends on Where You Are
Harish Jose
I recently read Jordan Ellenberg’s wonderful book, How Not To Be Wrong: The Power of Mathematical Thinking (Penguin Books, 2014). I found the book to be enlightening and a great read. Ellenberg has the rare combination of being knowledgeable and capable of teaching in a humorous and engaging way.…
AIAG and VDA Release Draft of Harmonized FMEA Manual
Chad Kymal, Gregory F. Gruska
The Automotive Industry Action Group (AIAG) and the German Association of the Automotive Industry, or VDA (Verband der Automobilindustrie), have been cooperating in automotive quality management systems since the advent of the second edition of ISO/TS 16949 in 2002. The integration work that…
Improve Quality and Productivity in Warehouse Operations
Trevor Blumenau
How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right? You have a perfectly accurate database table that tells you exactly where everything is, correct?  And…
Using Project Management to Improve Process Management
Michelle LaBrosse
It is common knowledge in the project management field that process management helps with project management; projects go much more smoothly and efficiently if you have a consistent process for doing them. It’s the same in every other area of your company where you do repetitive work—you need…
Five Steps to Being a ‘Smarter’ Manufacturer
Tab Wilkins
There’s no question the digital manufacturing revolution is racing at us. As a small or medium-sized manufacturer, how close are you to already being “smart?” Here are five steps in the journey to becoming a smarter digital enterprise. First and foremost, be cybersecure. Cybersecurity is an…
Inside Quality Digest Live for Dec. 8, 2017
Dirk Dusharme @ Quality Digest
Our Dec. 8, 2017, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs. “Smart Manufacturing Trends in 2017” The digital manufacturing environment, or smart manufacturing, is growing by leaps and bounds, and is spurred on by…
Completely Redesigning a Quality Organization
Mark Seay
SSL, a global leader in integrated space technologies, has recently gone through a complete redesign of its quality organization by reinventing its purpose and role in the company. These changes were not only foundational in nature but also required a significant cultural shift by the quality…
The Ten Quality Processes You Can’t Live Without
Alexa Sussman
Sponsored Content There are so many processes that make up quality management. It’s easy to get overwhelmed by the choices or put focus on processes that aren’t essential. However, there are some processes that are crucial to having efficient operations and maintaining compliance. We’ve put…
Smart Manufacturing Trends in 2017
Steven Brand
Smart manufacturing trends in 2017 indicate that a radical transformation in the manufacturing sector is taking place. In a report by global market research firm BCC Research, the global market for smart manufacturing is expected to grow from $159 billion in 2015 to $392 billion by 2020 at a…
How to Manage a Leader Who Makes Everything Urgent
Lolly Daskal
Have you ever worked with a boss who made everything so urgent that you never knew what was truly important? If so, you probably haven’t forgotten how frustrating it is to be unable to prioritize. Or you may have worked for someone who required an immediate response for every little request,…
Authentic Character
Kevin Meyer
A mindful leader has awakened to his true meaning, purpose, and values. Hopefully, those values align with a strong sense of integrity, character, passion, and people-centered leadership. The authentic leader takes these values and overtly leads with them. The people surrounding and working for an…
The Three Altitudes of Leadership
Ian Woodward
High altitudes hold a special place in the history of human achievement. We remember Sir Edmund Hillary and Nepalese sherpa Tenzing Norgay as the first climbers to reach the summit of Mount Everest. Other altitude pioneers include Russian cosmonaut Yuri Gagarin, the first human to fly in outer…
Ideas: Growth in Both Directions
Gwendolyn Galsworth
We are fast approaching the time when companies realize and are ready to accept the astonishing power of empowering people, and the remarkable changes that can result. Yes, people as a resource for ideas is at the core of a transformed work culture and incalculable financial benefits—as long as…
Automated Scanning Solution Speeds Aerospace Manufacturing
James Rawstron
Sponsored Content Wichita, Kansas, is known as the “Air Capital of the World.” This is due in part to the National Institute for Aviation Research (NIAR) at Wichita State University, an advanced aircraft manufacturing laboratory. The area is home to notable aerospace and defense OEMs, including…
Drive Efficiency in Your Process
Bonnie Stone
Lean, also known as “lean manufacturing” or “lean production,” focuses on maximizing customer value by removing waste and eliminating defects. Lean tools are about understanding the process, looking for waste, preventing mistakes, and documenting what you did.  Let’s look at five lean tools used…
Too Much Togetherness?
Knowledge at Wharton
The mere mention of keeping up with overflowing email, constant meetings, and time-sucking conference calls makes many of us groan and roll our eyes. How did we all get so busy? A major culprit is the sharp rise in cross-functional collaboration over the past several years.  Today, it’s often not…
The Lean Brain, Part 3: Flow
Tonianne DeMaria
Lean says: Manage flow. Your brain says: My work isn’t linear. My day is filled with interruptions, and so I don’t have the “luxury” of flow. What’s at play here: functional fixedness. If there is one area where there’s not an obvious transfer of lean principles from manufacturing to knowledge…
What a Risk-Based QMS Means
Jon Speer
What exactly is a risk-based quality management system (QMS)? This is a timely topic to get into. In 2016, ISO 13485—“Medical devices”—“Quality management systems” was updated, and one of the key concepts presented is the idea of a risk-based QMS. Historically, regulations have almost exclusively…
How to Make Your Point and Be Heard
Jesse Lyn Stoner
It’s quite frustrating to be not heard when you speak up, and unfortunately, it’s more common than you might think. Speaking up in a group setting is one of the biggest challenges many people face. You have some valuable information and opinions to share, but no one listens to you. It can be hard…
Conquering the 100% In-Line Inspection Challenge
Ryan E. Day
Sponsored Content Headquartered in Algona, Washington, Dynacraft is a diversified global manufacturer of PACCAR medium and heavy-duty truck parts sold under the Kenworth, Peterbilt, and DAF nameplates. For more than 40 years, Dynacraft has provided the company’s truck manufacturing divisions and…
Identify and Remove Bottlenecks in Your Business
Jason Furness
You have defined what you want as an outcome of the change program; you have looked at how to understand your financial statements and how to use them to assess options. You have looked at the obstacles that lay in your path. Now we are going to start to look at your business, specifically. Why…
How About Weibull?
Fred Schenkelberg
The term “Weibull” in some ways has become a synonym for reliability. Weibull analysis = life data (or reliability) analysis. The Weibull distribution has the capability to describe a changing failure rate, which is lacking when using just mean time between failures (MTBF). Yet, is it suitable to…
When to Abandon an Unresolved Project
Kevin McCardle, Ilia Tsetlin, Robert Winkler
Academics and corporate innovators both spend their workdays pursuing breakthroughs that may never materialize. Venturing into unknown territory carries fairly high potential rewards, but also a fairly high risk of failure. When working on a research project, it can be difficult to decide when to…
Communication, Not Structure
Kevin Meyer
Changing an organization’s structure seems to be the common knee-jerk response to internal issues. My prior company embarked on a reorganization to eliminate arbitrary site- and function-based structures so that we could align around corporatewide value creation processes. During the…
Three Stages of Quality Management System Implementation and Oversight
The QA Pharm
If I could summarize in one page the most important lessons I have learned in pharmaceutical quality assurance over the last 40 years, this is it. When it comes to putting a procedure into written words, it doesn’t mean the words will be effective in getting people to follow the procedure. The…

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