All Features
Jeff Dewar
I’m thrilled to announce something we’ve been working on for a year and a half—a project that took us 30,000 miles across America and into the heart of industries that most people never see. On Nov. 12, 2025, Quality Digest will premiere the first episode of The Quality Digest Roadshow, a 12-…
Kate Zabriskie
When most people think about work, fun probably isn’t the first word that comes to mind. Deadlines, meetings, and spreadsheets? Sure. But laughter, camaraderie, and a little silliness? That often feels like a luxury, not a priority.
Here’s the truth: Fun at work isn’t just about blowing off steam…
Chris Kuntz
What once seemed like the future of work is fast becoming present-time reality on factory floors worldwide as artificial intelligence (AI) evolves from experimental technology to practical tools that directly affect daily operations. While algorithms can predict when a bearing will fail or when a…
Creaform
In motorsport, performance isn’t defined by a single factor. It’s the sum of countless details, each playing a decisive role when pushing speeds up to 200 mph (320 km/h). From how a driver sits in the car to how the bodywork complies with strict regulations, accuracy can mean the difference between…
Stephanie Ojeda
When organizations implement an enterprise quality management system (EQMS), the instinct is often to begin with high-visibility processes like corrective and preventive action (CAPA) or supplier quality. While these functions are critical, starting there can be a misstep. Without the right…
Mike Figliuolo
I had a great conversation with a friend of mine. He was bemoaning the fact that his company was almost completely dependent on one huge customer. He saw the inherent risks in that relationship but confessed that his organization had a bad habit it couldn’t kick. It had succumbed to the addiction…
Alex de Vigan
D uring the past decade, manufacturers have wired their plants with sensors, robots, and software. Yet many “AI-driven” systems still miss the mark. They analyze numbers but fail to understand the physical reality behind them: the parts, spaces, and movements that make up production itself.
“…
Lexi Sharkov
We’d be willing to bet your key collaborators aren’t all in the same building. Your team members, contract partners, clients, and suppliers are likely scattered across the globe. That makes collecting physical, “wet ink” signatures nearly impossible and turns digital approvals into a daily…
Cassondra Blasioli
Growing up in Pittsfield, Massachusetts, I witnessed firsthand the heartbeat of American manufacturing. I remember the hum of machines, the rhythm of assembly lines, and the pride of workers crafting products that powered industries across the nation. I can still smell the oil and hear the machines…
Andrew Iams
I grew up outside Pittsburgh, widely known as “Steel City.” Although the city is no longer the center of steel or heavy manufacturing in America, its past remains a proud part of its identity.
Like many Pittsburghers, my family’s story is tied to this industrial legacy. My relatives immigrated…
Robin F. Goldsmith
Many organizations have decided to automate their quality management system (QMS) or upgrade their currently automated QMS. Quality management tends to involve significant numbers of documents, which automated systems are especially efficient at creating, accessing, tracking, updating, and…
Lexi Sharkov
When an issue arises, it’s important to take quick action. Whether that means launching a software patch, pulling a batch, or halting the use of a reagent, it’s critical to tackle the immediate problem.
But just as critical as “How do we fix this?” is “How do we make sure this doesn’t happen again…
Jennifer Chu
Palladium is a key to jumpstarting a hydrogen-based energy economy. The silvery metal acts as a natural gatekeeper against every gas except hydrogen, which it readily allows through. For its exceptional selectivity, palladium is considered one of the most effective materials for filtering gas…
Silke von Gemmingen
Powder bed-based laser melting of metals (PBF-LB/M) is a key technology in additive manufacturing that makes it possible to produce highly complex and high-performance metal components with customized material and functional properties. Used in numerous industries from aerospace and medical…
Dennis Wylie
You’ve probably had the experience of visiting a contemporary factory floor and being amazed by all the incredible robots, sensors, and machines working like a finely choreographed dance. It’s quite remarkable—until there’s a malfunction. And that’s something which has frustrated quality engineers…
NIST
In the wake of Covid-19 and widespread wildfires, demand skyrocketed for air cleaners, machines that could remove potentially harmful particles from the air in a home. Manufacturers responded by producing a wider variety of air cleaner devices designed for single rooms.
The main purpose of an air…
Adam Grabowski
Capturing real-time data in all areas of the business is vital for maintaining long-term success. When manufacturers conduct business with separate systems, data end up in silos, and information can’t flow in an efficient manner. This prevents smooth coordination of data between people and…
Donald J. Wheeler
When administrative and managerial data are placed on an XmR chart, the first reaction will frequently be that the limits are far too wide: “We have to react before we get to that limit.”
So what are we to do when this happens? Are the limits really too wide? There are three cases to consider:•…
Gleb Tsipursky
In today’s rapidly evolving technological landscape, generative artificial intelligence (gen AI) has emerged as a transformative force, reshaping industries and redefining operational paradigms. It offers unprecedented opportunities for organizations to enhance efficiency, innovation, and…
FLIR
Recent developments in thermal signature analytics have expanded the applications of thermal cameras beyond routine troubleshooting; they now contribute to paper machine control, energy usage benchmarking, wet streak detection, and the identification and prediction of certain classes of sheet…
Mike Figliuolo
Most negotiations have an opening bid. That bid becomes the anchor that the rest of the negotiation centers upon. If you’re good at setting anchors—and avoiding being anchored to a number you won’t like—you’ll get more out of your negotiations.
An interesting dynamic that can happen in…
MIT Sloan School of Management
Meritocracy—the idea that individuals should advance and be rewarded on the basis of their talent and hard work—is one of the most widely celebrated ideals in education, business, and government. It shapes how organizations recruit, evaluate, and promote, promising a fair system where the best rise…
Global Shop Solutions
Small to midsize manufacturers are facing mounting pressure from unpredictable supply chain disruptions. From fluctuating customer demand to reshoring operations and diversifying suppliers, maintaining efficiency and protecting cash flow have never been more critical.
Global instability, shifting…
Bruce Hamilton
In October 1989, my company hosted Total Improvement Process Week, one of the most productive experiences of my career. Our consultant was Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Inc., 1983), a book I still value for its emphasis on management’s role…
Akhilesh Gulati
Quality initiatives rarely fail because of bad tools. They fail because people don’t adopt them.
Organizations spend months mapping processes, running kaizen events, or documenting corrective actions, only to watch the improvements unravel when employees quietly return to the “old way.” Leaders…