All Features
Dirk Dusharme
Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL.
“CES brings you... the Alexa-connected toilet!’ Just when you thought that nothing crazier than your clothes dryer could be…
Davis Balestracci
“People think that if you collect enormous amounts of data you are bound to get the right answer. You are not bound to get the right answer unless you are enormously smart.” —Bradley Efron
There has been an explosion in new technology for acquiring, storing, and processing data. The “big data”…
Richard Harpster
On Oct. 13, 2018, the Automotive Industry Action Group (AIAG) sponsored a webinar on the status of the AIAG Core Tools Software (AIAG CTS). John Cachat, AIAG project manager for the AIAG CTS project, was the presenter for the webinar. The presentation provided information on why the AIAG was…
Donald J. Wheeler
Story update 1/15/2019: Thanks to the sharp eye of Dr. Stan Alekman, who spotted an inconsistent value in figure 2, I discovered an error in the program used to construct the table of critical values for the prediction ratio. I have now corrected that problem and updated the entries in the table…
Mike Richman
Happy New Year one and all! For our first QDL of 2019, we were pleased to present some thought-provoking content on the benefits of compromise, the dangers of rhetorical trickery, and the meaning of Chekhov’s gun. Let’s take a closer look:
Ripped from the headlines Can’t anyone here get along?…
Wes Kao
If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both.
Now that you’re in charge of people, though, your ability to increase impact depends on how well you manage other people. You need your…
Harish Jose
One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s gun,” named after the famous Russian author, Anton Chekhov (1860–1904), and how it relates to gemba…
Jim Benson
It’s no wonder people are scared of process. When we have a large project or goal, we assume that the process to complete that work must be equally large. That is daunting. We’d rather just do it.
When we have taken the time to build a process for a large project, we’ve all witnessed what a large…
Annette Franz
I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that I’d recommend you add to your reading list for 2019.
These books are not customer experience books…
Ryan E. Day
Psychology is an important element in organizational excellence for managers. In particular, the ability to face one’s fears, develop resilience, and adapt to change fosters success for a manager as well as for the company and all its employees.
Developing your people really is where the rubber…
Mike Richman
An industry, and even more so any individual company, is only as strong as its pipeline of incoming talent. This week on QDL we looked at this topic from a few different angles. Here’s what we covered at greater length:
“Ripped From the Headlines: Worker Shortage” A recent article on the Bloomberg…
William A. Levinson
The U.S. government’s Fourth National Climate Assessment warns that climate change “creates new risks and exacerbates existing vulnerabilities in communities across the United States, presenting growing challenges to human health and safety, quality of life, and the rate of economic growth.” The…
David Currie
This is part three of a three-part series. Read about good metrics in part one and bad metrics in part two.
Have you ever had occasion to dread a metric reviewed month after month, where the metric defies logic, and any action taken does not seem to reflect in the metric? It is most likely a bad…
Kelsey Rzepecki
As the global economy grows, it’s more necessary than ever to stay on top of efficiency. Keep up with increasing production demands by implementing a continuous improvement method to streamline the workflow.
Continuous improvement is an ongoing effort to improve products, services, and processes.…
Jack Dunigan
The scene is a Russian chemical weapons facility. James Bond, 007, and his partner, Alec Treveleyan, 006, are on a mission of sabotage. As they enter the warehouse armed with explosives, senses on full alert, they turn to each other and say, “For England.”
In a scene from Thunderball, Bond has…
Dirk Dusharme
In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K.
What happens if customers want designer babies? We discuss the latest news about a Chinese researcher who claims to have edited the genes of two babies. Should society draw a line in the sand?
“…
Ryan E. Day
As of the 2010 Census, there were 27.9 million small businesses registered in the United States. That’s a lot of competition. To thrive and grow in such a competitive environment, business owners must make wise decisions, commit to high-quality results, and take care of their customers and…
Ryan Pendell
Due to a tightening labor market and a competitive global economy, highly talented individuals have a lot of freedom in where they choose to work.
Pay isn’t the sole criteria that attracts and retains the best people. Employees want jobs that fit their lifestyle, give them opportunities to grow,…
Mark Schmit, Ken Voytek
Manufacturers throughout the United States are facing a new set of challenges and exciting growth opportunities. Given the manufacturing industry’s important role in providing both direct and indirect jobs, how firms react to these changing conditions is critical not only to the companies…
Aytekin Tank
A giant engine in a factory fails. Concerned, the factory owners call in technicians, who arrive with bulging toolkits. None of them can work out what the problem is. The issue persists.
One day, an old man shows up who’s been fixing engines his whole life. After inspecting it for a minute, he…
Kevin Meyer
Iam not really sure how it started, but one day a couple months ago, I found myself diving down an internet rabbit hole in search of more information on a guy named Alfred Adler. Adler was an Austrian psychotherapist in the early 1900s who, although a good friend of Sigmund Freud, developed a…
Mike Richman
One of our favorite things on our show is to welcome guests, either via Skype or live in the studio. And this week, we were joined by three of our great partners. Here’s a closer look:
Interview: Nicole Radziwill of Intelex
Radziwill is quality manager and data scientist along with the presenter of…
Davis Balestracci
I always enjoy my fellow columnist Arun Hariharan’s musings. He has worked in the field of quality for more than 30 years and, like me, has obtained reasonable results. But he has also made his share of the inevitable growing-pain mistakes—lessons we both had to learn the hard way in an environment…
U.S. Department of Education
In June 2017, President Trump signed an Executive Order titled “Expanding Apprenticeships in America.” It calls for the creation of a special task force to identify strategies and proposals to promote apprenticeships in the United States. To meet this challenge, Department of Labor Secretary Alex…
Steven Brand
Each year, billions in funding for research and development as well as workforce initiatives is available for small and medium-sized manufacturers (SMMs) to help them get off the ground or aid in expansion efforts. Here are eight organizations that can help your business flourish in today’s…