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Inside Quality Digest Live for December 14, 2018
Mike Richman
An industry, and even more so any individual company, is only as strong as its pipeline of incoming talent. This week on QDL we looked at this topic from a few different angles. Here’s what we covered at greater length: “Ripped From the Headlines: Worker Shortage” A recent article on the Bloomberg…
ISO 14001, ISO 50001 Benefit the Environment and the Bottom Line
William A. Levinson
The U.S. government’s Fourth National Climate Assessment warns that climate change “creates new risks and exacerbates existing vulnerabilities in communities across the United States, presenting growing challenges to human health and safety, quality of life, and the rate of economic growth.” The…
Metrics: The Good, the Bad, and the Ugly
David Currie
This is part three of a three-part series. Read about good metrics in part one and bad metrics in part two. Have you ever had occasion to dread a metric reviewed month after month, where the metric defies logic, and any action taken does not seem to reflect in the metric? It is most likely a bad…
How to Sustain a Culture of Continuous Improvement With 5S
Kelsey Rzepecki
As the global economy grows, it’s more necessary than ever to stay on top of efficiency. Keep up with increasing production demands by implementing a continuous improvement method to streamline the workflow. Continuous improvement is an ongoing effort to improve products, services, and processes.…
Your Core Business? What Is It Really?
Jack Dunigan
The scene is a Russian chemical weapons facility. James Bond, 007, and his partner, Alec Treveleyan, 006, are on a mission of sabotage. As they enter the warehouse armed with explosives, senses on full alert, they turn to each other and say, “For England.” In a scene from Thunderball, Bond has…
Inside Quality Digest Live for Dec. 7, 2018
Dirk Dusharme
In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K. What happens if customers want designer babies? We discuss the latest news about a Chinese researcher who claims to have edited the genes of two babies. Should society draw a line in the sand? “…
Creating Value for Organic Growth
Ryan E. Day
As of the 2010 Census, there were 27.9 million small businesses registered in the United States. That’s a lot of competition. To thrive and grow in such a competitive environment, business owners must make wise decisions, commit to high-quality results, and take care of their customers and…
Employee Experience vs. Engagement
Ryan Pendell
Due to a tightening labor market and a competitive global economy, highly talented individuals have a lot of freedom in where they choose to work. Pay isn’t the sole criteria that attracts and retains the best people. Employees want jobs that fit their lifestyle, give them opportunities to grow,…
Thinking About Manufacturing and Its Future
Mark Schmit, Ken Voytek
Manufacturers throughout the United States are facing a new set of challenges and exciting growth opportunities. Given the manufacturing industry’s important role in providing both direct and indirect jobs, how firms react to these changing conditions is critical not only to the companies…
Why Your Productivity Tools Are Making You Less Productive
Aytekin Tank
A giant engine in a factory fails. Concerned, the factory owners call in technicians, who arrive with bulging toolkits. None of them can work out what the problem is. The issue persists. One day, an old man shows up who’s been fixing engines his whole life. After inspecting it for a minute, he…
Looking Forward With Alfred Adler
Kevin Meyer
Iam not really sure how it started, but one day a couple months ago, I found myself diving down an internet rabbit hole in search of more information on a guy named Alfred Adler. Adler was an Austrian psychotherapist in the early 1900s who, although a good friend of Sigmund Freud, developed a…
Inside Quality Digest Live for November 30, 2018
Mike Richman
One of our favorite things on our show is to welcome guests, either via Skype or live in the studio. And this week, we were joined by three of our great partners. Here’s a closer look: Interview: Nicole Radziwill of Intelex Radziwill is quality manager and data scientist along with the presenter of…
Is It Time for a Self-Check?
Davis Balestracci
I always enjoy my fellow columnist Arun Hariharan’s musings. He has worked in the field of quality for more than 30 years and, like me, has obtained reasonable results. But he has also made his share of the inevitable growing-pain mistakes—lessons we both had to learn the hard way in an environment…
Creating New Paths for STEM Careers
U.S. Department of Education
In June 2017, President Trump signed an Executive Order titled “Expanding Apprenticeships in America.” It calls for the creation of a special task force to identify strategies and proposals to promote apprenticeships in the United States. To meet this challenge, Department of Labor Secretary Alex…
Resources for Small and Medium-Sized Manufacturers
Steven Brand
Each year, billions in funding for research and development as well as workforce initiatives is available for small and medium-sized manufacturers (SMMs) to help them get off the ground or aid in expansion efforts. Here are eight organizations that can help your business flourish in today’s…
Convincing Students That Manufacturing Job Skills Will Pay Off
Caroline Preston
The high school students clustered around a 4 ft-tall red robot with long arms and cartoonish eyes. A so-called collaborative robot, programmed to work with humans at Prent Corp., a packaging company, it looked cute, not intimidating. But on this annual Manufacturing Day, which during the last few…
3D Scanning: The Right Choice for Your Inspection Needs?
3D Systems
In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products—or the tools and technologies they use to ensure them. During the past two decades, 3D scanning has become an essential component of many companies’ quality control…
Writing Code for a More Skilled and Diverse STEM Workforce
Ariana Tantillo
The ability to program computers is crucial to almost all modern scientific experiments, which often involve extremely complex calculations and massive amounts of data. However, scientists typically have not been formally trained in science-specific programming to develop customized computational…
Five Role-Model Organizations Win 2018 Baldrige National Quality Award
NIST
The U.S. Department of Commerce announced that the 2018 Malcolm Baldrige National Quality Award will be given to two educational institutions, an organ donor group, a hospital, and a project management firm. A presidential-level honor, the award recognizes exemplary U.S. organizations and…
Understanding the Customer Journey Map
Annette Franz
I’ve written previously about 11 myths and mistakes about journey mapping, but I should add one more myth, which is really the umbrella myth that likely encompasses all the others: Journey mapping is just a tool. Nope, it’s not just a tool; it’s not just a workshop: It’s a process. Journey mapping…
Inside Quality Digest Live for Nov. 16, 2018
Dirk Dusharme
In this episode we look at lessons learned (or not) from GE, the difference between ISO and FDA “requirements,” and this year's Baldridge recipients. “GE’s Lessons Won’t Determine Whether You Succeed or Fail” Does the success or failure of GE’s CEO really matter that much when it comes to how most…
Use Systems Thinking and Core Tools to Get the Outcomes You Want
Nicole Radziwill
Even though most businesses have invested in quality management and performance improvement, each organization is unique. People, processes, and machines must be coordinated to achieve desired outcomes. This is not easy. Whether you’re in discrete manufacturing, a process industry, or a service…
How to Kick Off LPA Implementation With a Kaizen Event
Eric Stoop
The frequently referenced learning pyramid asserts than an average student retains 75 percent of information learned through practice, compared to just 5 percent of what he hears in a lecture. Although experts may dispute the relevance of these figures when applied to modern society, all of us can…
Apprenticeships Offer Clear Career Paths and a Model for Higher Education
Megan Ray Nichols
There is rising enthusiasm all over the country and the world when it comes to apprenticeships. According to the Bureau of Labor Statistics, from 2013 to 2017, the number of those participating in apprenticeship programs grew from 375,000 to almost 534,000, an increase of about 42 percent. In 2017…
A Time to Be Thankful
Mike Richman
This Thursday, for the first Thanksgiving in decades, I won’t be watching football, drinking beer, and stuffing myself into oblivion. Instead, I’ll be serving the homeless, giving clothes, and making myself useful. Thanksgiving is always a time to give thanks—I mean, it’s right there in the holiday…

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