Featured Product
This Week in Quality Digest Live
Management Features
John Hunter
Why do we have to ‘sell’ quality improvement initiatives?
Venkatesh Shankar
Here’s a look back at how it changed the world
Manfred Kets de Vries
Leaders always need to keep hubris in check
Steven Brand
... and how Manufacturing Day helps with recruitment
Ryan E. Day
FARO inspection products help ICP lead the way in product development and quick-turn manufacturing

More Features

Management News
Provides eight operating modes and five alarms
April 25, 2019 workshop focused on hoshin kanri and critical leadership skills related to strategy deployment and A3 thinking
Process concerns technology feasibility, commercial potential, and transition to marketplace
Identifying the 252 needs for workforce development to meet our future is a complex, wicked, and urgent problem
How established companies turn the tables on digital disruptors
Streamlines shop floor processes, manages nonconformance life cycle, supports enterprisewide continuous improvement
Building organizational capability and capacity to create outcomes that matter most
Creates adaptive system for managing product development and post-market quality for devices with software elements
Amendments to the California Consumer Privacy Act go into effect no later than July 2020

More News

Ryan E. Day


Getting the Most Out of Management Development Efforts

The psychology of organizational excellence

Published: Tuesday, December 18, 2018 - 13:01

Psychology is an important element in organizational excellence for managers. In particular, the ability to face one’s fears, develop resilience, and adapt to change fosters success for a manager as well as for the company and all its employees.

Developing your people really is where the rubber meets the road, but all too often the time and money spent on developing managers is not transferring to employees. Managers may read books, go to workshops, and attend a convention, and they understand the theory and concepts, but they’re not actually developing related behaviors in their employees.

In this interview, Kelly Graves, CEO of Internal Business Solutions, reveals how effective managers involve their employees to maximize employee engagement and achieve company goals.


About The Author

Ryan E. Day’s picture

Ryan E. Day

Ryan E. Day is Quality Digest’s senior editor for solution-based reporting, which brings together those seeking business improvement solutions and solution providers. Day has spent the last decade researching and interviewing top business leaders and continuous improvement experts at companies like Sakor, Ford, Merchandize Liquidators, Olympus, 3D Systems, Hexagon, Intertek, InfinityQS, Johnson Controls, FARO, and Eckel Industries. Most of his reporting is done with the help of his 20-lb tabby cat at his side.