Just like the people who use them, gauges should have periodic physical examinations. Sometimes, gauge calibration is needed to identify the seriousness of a known problem, and sometimes it uncovers problems you didn’t know existed.

For more than 30 years I’ve audited management systems in manufacturing, automotive, laboratory, service, and nuclear environments. During that time I’ve watched internal auditing change shape several times. Paper checklists gave way to process-based auditing.

In the world of expertise-driven businesses, credibility is currency. For leaders who sell insight, a book can be one of the most powerful tools to attract the right clients.

The food manufacturing industry has spent the last two years trying to figure out where AI fits: Vision inspection systems? Predictive maintenance? Yield optimization? Contamination detection?

In the 1980s, demand for SPC classes outstripped the supply of competent instructors. Novices were teaching neophytes, and misinformation could be found everywhere. Out of this chaos, many incorrect ideas about process behavior charts became widely circulated.

Artificial intelligence is accelerating even as I write this (and yes, this is me writing). If anyone tells you they know how this is going to turn out, you should move on to the next expert. No one knows how this is going to turn out.

In modern aircraft production, precision is everything. Every hole and every fixing point must be precisely positioned to ensure safety and quality.

New research from Wharton’s Tiantian Yang proves that behind every great woman is another woman.

Many leaderships teams staring down the barrel of organizational transformation face a similar dilemma: How do you take a leap into the unknown when there are no clear data, no well-trodden path to follow, and no assurance of success?

Finding the right balance between how you handle success and failure makes a tremendous difference in how motivated (or unmotivated) your team members are. There are simple techniques for celebrating success and dealing with failure.