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The Secret Sauce to Achieve Outcomes With Journey Mapping
There’s a lot of bad press out there about journey mapping. And there’s a lot of bad journey mapping (or what people think is journey mapping). A few months ago, I shared my six-step journey mapping process. Remember, journey mapping isn’t just a tool; it’s also a process. Know the tool and create…
Why Big Business Is Making a Giant Leap Into Space
For decades, relatively easy access to space and the big profits to go with it have dangled elusively just over the horizon. With a little more R&D money and a few more advances in the technology, the thinking went, space would be ours. Are we there yet? More than a few signs are pointing in…
Seven Strategies to Manage a Micro-Manager
If you work long enough, you will have a micro-managing boss or two. These bosses think they know your job better than you do. Maybe they had your job before they got promoted to management. They focus on how you do your job instead of on the results you produce. They think that because you are…
Motion and Your Value Field
We have been examining motion and moving without working, the footprint of the invisible enemy: missing information. Added up, motion—in all its thousand and perverse forms—can steal 10 percent to 30 percent of our usable workday. Its impact is huge. We know the cure: Replace recurrent questions…
What Rowing Across the Atlantic Can Teach You About Navigating the Working World
Toby Gould was both excited and petrified on the morning of Dec. 12, 2018. He and the three other nonprofessional rowers in his team were due to set off from La Gomera in the Canary Islands in a rowing boat equipped with only as much kit and freeze-dried food as a 29 × 6 ft boat can carry. Ahead of…
Precise Temperature Measurements With Invisible Light
Ordinarily, you won’t encounter a radiation thermometer until somebody puts one in your ear at the doctor’s office, or you point one at your forehead when you’re feeling feverish. But more sophisticated and highly calibrated, research-grade “noncontact” thermometers—which measure the infrared (heat…
Affordable Profile Measurement Gauge for Steel Rolling, Drawing, and Processing
(NEXTSENSE: Graz, Austria) -- Continuous monitoring of rolling and drawing mill production has become a critical factor in the steel industry. To keep costs for quality control at bay measurement expert NEXTSENSE developed an affordable profile measurement system, ATON Wire, applicable for long…
Millennials Drive an Urgent Quality Gap
A hot topic of conversation for many B2B industrial companies is the talent and skills gap due to the generational shift in the workforce from baby boomers to millennials. According to Ben Willmott, head of public policy at the Chartered Institute of Personnel and Development, “Too many employers…
How 3D Printing Could Help Shape Surgery
This story was originally published by Knowable Magazine. What you see in the image above is a lobe of a liver, times two. On the right, a flesh-and-blood one, removed from a transplant donor; and on the left, one created from plastic to represent bile ducts, arteries, and veins, which were laid…
How 3D Printing Could Help Shape Surgery
This story was originally published by Knowable Magazine. What you see in the image above is a lobe of a liver, times two. On the right, a flesh-and-blood one, removed from a transplant donor; and on the left, one created from plastic to represent bile ducts, arteries, and veins, which were laid…
Analysis of Means Techniques
During the past three months James Beagle and I presented columns that made extensive use of analysis of means techniques. Since these techniques may be new to some, this column explains when to use each technique and where to find tables of the appropriate scaling factors. In 1967, Ellis R. Ott…
Pulsed Electron Beams Shed Light on Plastics Production
A  technique developed by researchers at the Department of Energy’s (DOE) Lawrence Berkeley National Laboratory (Berkeley Lab), in collaboration with Dow and Eindhoven University of Technology in the Netherlands, is providing atomic-resolution details about magnesium chloride, a material involved…
Never Trust a Banana
This blog, “Blogrige,” is about organizational performance, but first I need to set the stage. One of the most prized commodities in many organizations, including mine, is space. Space is tight. Organizational (business) units are always looking to keep their current space and grab more space from…
Driverless Cars Will Disrupt the Airline Industry
As driverless cars become more capable and common, they will change people’s travel habits not only around their own communities but across much larger distances. Our research has revealed just how much people’s travel preferences could shift, and found a new potential challenge to the airline…
Driverless Cars Will Disrupt the Airline Industry
As driverless cars become more capable and common, they will change people’s travel habits not only around their own communities but across much larger distances. Our research has revealed just how much people’s travel preferences could shift, and found a new potential challenge to the airline…
Predicting the Next Stock Market ‘Flash Crash’
Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes. The Dow Jones Industrial Average dropped more than 9 percent, losing more than 1,000 points before suddenly recovering. This May 6, 2010, event was the first recorded “flash crash.” Although it didn’t…
Predicting the Next Stock Market ‘Flash Crash’
Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes. The Dow Jones Industrial Average dropped more than 9 percent, losing more than 1,000 points before suddenly recovering. This May 6, 2010, event was the first recorded “flash crash.” Although it didn’t…
Zephyr III, the 3D Scanner From Kreon
(Kreon: Limoges, France) -- Presented at a soft launch during the Control Fair held in Stuttgart, May 7–10, 2019, the Zephyr III rounds off the current KREON Zephyr range, opening it up to a new generation of CMM scanners based on more than 25 years of experience in industrial metrology.…
Exact Metrology Helps Create Red Stockings Pavilion Sculptures
(Exact Metrology: Cincinnati) -- The Cincinnati Reds celebrated their 150th anniversary as the nation’s first all-professional baseball team by dedicating a pavilion outside the ballpark on May 5, 2019. Local Cincinnati artist, Tom Tsuchiya, created relief figures of the members of the 1869 team…
Will New EU Medical Device Regulation Hit Tongue Depressors Before Defibrillators?
Although the “new approach” to regulating medical devices has always given more urgency to higher-risk medical devices, this is not the case for the European Medical Device Regulation (MDR). Class 1 medical devices must fully comply with the regulation by May 26, 2020, or be shut out of the region…
Humility Is the Key to Being an Agile Leader
Few people would deny the crucial role agility plays in helping a person succeed in today’s ever-changing business environment. The best leaders read the shifting marketplace and course-correct to help their businesses stay ahead of the curve. Yet while “agility” may be a trendy concept, the key to…
It’s Not My Job
If I have been on a decades-long drive to make work more flexible, Alton Brown has been on a similar one in the kitchen. There is no shortage of rants on his various shows about “unitaskers”... things in your kitchen that can only do one thing and therefore are only useful in a few, often unlikely…
A Potential Playbook for the Future of the Car Industry
One fine morning in 1909, Henry Ford made a surprise announcement during a company meeting. In the future, Ford Motor would stick to a single car model, the Model T, in black only. No other choices, or as he said, “Any customer can have a car painted any color that he wants so long as it is black…
A Potential Playbook for the Future of the Car Industry
One fine morning in 1909, Henry Ford made a surprise announcement during a company meeting. In the future, Ford Motor would stick to a single car model, the Model T, in black only. No other choices, or as he said, “Any customer can have a car painted any color that he wants so long as it is black…
How to Know When the Old Models Don’t Work Any More
As Malcolm Gladwell and other business writers have found, it is entirely possible to write a compelling article around a rather obvious point, and still hold the reader’s attention. As an example I draw your attention to this article, titled “Why Corporate Innovation Is So Hard.” The article was…

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