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Which Chart to Use?
Process behavior charts are the interface between your data and your brain. But you have to begin by making a choice about which type of chart to use. You can either plot the individual values themselves, or you can organize your data into rational subgroups and plot the subgroup averages. This…
Convincing Students That Manufacturing Job Skills Will Pay Off
The high school students clustered around a 4 ft-tall red robot with long arms and cartoonish eyes. A so-called collaborative robot, programmed to work with humans at Prent Corp., a packaging company, it looked cute, not intimidating. But on this annual Manufacturing Day, which during the last few…
Ferrous Materials Webinar Dec. 4–6, 2018
(Buehler: Lake Bluff, IL) -- Buehler, an Illinois Tool Works (ITW) company, is sponsoring a new webinar for the testing of ferrous materials Dec. 4–6, 2018, in English, French, and German languages. Buehler is offering this webinar to cover a variety of issues commonly encountered in both…
3D Scanning: The Right Choice for Your Inspection Needs?
In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products—or the tools and technologies they use to ensure them. During the past two decades, 3D scanning has become an essential component of many companies’ quality control…
Writing Code for a More Skilled and Diverse STEM Workforce
The ability to program computers is crucial to almost all modern scientific experiments, which often involve extremely complex calculations and massive amounts of data. However, scientists typically have not been formally trained in science-specific programming to develop customized computational…
Five Role-Model Organizations Win 2018 Baldrige National Quality Award
The U.S. Department of Commerce announced that the 2018 Malcolm Baldrige National Quality Award will be given to two educational institutions, an organ donor group, a hospital, and a project management firm. A presidential-level honor, the award recognizes exemplary U.S. organizations and…
<em>Scale or Fail</em>
(Wiley: Hoboken, NJ) -- Scaling a business is not for the faint of heart. It’s a mind-bending journey that causes millions of business owners around the globe to either throw in the towel or avoid risk entirely and suffer from smallness and mediocrity. Most of these businesses fail because they…
InspectionXpert Breaks Guinness World Record for World’s Largest Paper Ball
(InspectionXpert: Apex, NC) -- InspectionXpert Corp., a software development company, broke the Guinness World Record for the World’s Largest Paper Ball. Made from cardboard, paper, and paper cord, the final ball came in at 576 lb, 9-ft 8.6-in. tall, and 33-ft around. InspectionXpert broke the…
Inspection Arsenal Fixturing System Now Includes Heavy Duty Cantilevered Clamp
(Phillips Precision’s Products Division: Boylston, MA) -- Phillips Precision announces its Sturdy Lever Clamp as part of the Inspection Arsenal, the first universal fixturing system providing a complete set of tools for all inspections.  The heavy-duty Sturdy Lever cantilevered clamp is ideal for…
Understanding the Customer Journey Map
I’ve written previously about 11 myths and mistakes about journey mapping, but I should add one more myth, which is really the umbrella myth that likely encompasses all the others: Journey mapping is just a tool. Nope, it’s not just a tool; it’s not just a workshop: It’s a process. Journey mapping…
Inside Quality Digest Live for Nov. 16, 2018
In this episode we look at lessons learned (or not) from GE, the difference between ISO and FDA “requirements,” and this year's Baldridge recipients. “GE’s Lessons Won’t Determine Whether You Succeed or Fail” Does the success or failure of GE’s CEO really matter that much when it comes to how most…
Use Systems Thinking and Core Tools to Get the Outcomes You Want
Even though most businesses have invested in quality management and performance improvement, each organization is unique. People, processes, and machines must be coordinated to achieve desired outcomes. This is not easy. Whether you’re in discrete manufacturing, a process industry, or a service…
How to Kick Off LPA Implementation With a Kaizen Event
The frequently referenced learning pyramid asserts than an average student retains 75 percent of information learned through practice, compared to just 5 percent of what he hears in a lecture. Although experts may dispute the relevance of these figures when applied to modern society, all of us can…
Apprenticeships Offer Clear Career Paths and a Model for Higher Education
There is rising enthusiasm all over the country and the world when it comes to apprenticeships. According to the Bureau of Labor Statistics, from 2013 to 2017, the number of those participating in apprenticeship programs grew from 375,000 to almost 534,000, an increase of about 42 percent. In 2017…
A Time to Be Thankful
This Thursday, for the first Thanksgiving in decades, I won’t be watching football, drinking beer, and stuffing myself into oblivion. Instead, I’ll be serving the homeless, giving clothes, and making myself useful. Thanksgiving is always a time to give thanks—I mean, it’s right there in the holiday…
Greenlight Guru Announces New Integration With Jira Software
(Greenlight Guru: Indianapolis) -- Greenlight Guru, the only quality management software platform designed specifically for medical device companies, announces a new integration with Jira, creating an adaptive system for managing product development and post-market quality for devices with software…
An Insight to Robotic and Intelligent Process Automation
In this era of artificial intelligence, where bots can mimic human minds and outperform humans, a new-age process automation tool called “robotic process automation” (RPA) has been creating a lot of buzz. It is highly versatile and can be used by every industry to streamline and optimize their…
ISO Releases Update for Guidance on Integrated Management System Standards
(ISO: Geneva) -- The number of management systems has risen dramatically in recent years, reflecting the needs and demands of more organizations looking to improve their performance across a wide range of areas and sectors. And most companies have more than one. The International Organization for…
Five Root Cause Analysis Tools for More Effective Problem-Solving
Next to defining a problem accurately, root cause analysis is one of the most important elements of problem-solving in quality management. That’s because if you’re not aiming at the right target, you’ll never be able to eliminate the real problem that’s hurting quality. So which type of root cause…
Getting Started with Process Validation Tools
Process validation is vital to the success of companies that manufacture pharmaceutical drugs, vaccines, test kits, and a variety of other biological products for people and animals. According to FDA guidelines, process validation is “the collection and evaluation of data, from the process design…
Let’s Measure Effort, But...
I recently had eye surgery that required me to sleep on my back for two weeks following the operation. I have always slept on my side, ever since I was a kid. My back-sleeping attempts are so challenging, I am never able to nap on those United States to Europe flights. I usually end up burning a…
Identify, Protect, Detect, Respond, and Recover
The NIST Cybersecurity Framework consists of standards, guidelines, and best practices to manage cybersecurity-related risk. The framework’s prioritized, flexible, and cost-effective approach helps to promote the protection and resilience of critical infrastructure and other sectors important to…
The Benefits of a Connected Quality Platform
BioBridge Global (BBG) is a parent organization for four subsidiary organizations, three of which are involved in production activities, and they’re all around regenerative medicine, including blood components, clinical laboratory testing, and cell and tissue therapies. Organizations in the life…
FDA: Innovation Spoken Here
These days, even regulatory agencies must innovate if they expect to keep pace with the speed of doing business. The U.S. Food and Drug Administration is no exception, and this year especially it has challenged itself to find ways to enhance efficiency and update old regulations. Quality Digest has…
Canada's MDSAP Mandate Could Be Bad for Canadian Healthcare
The Dec. 31, 2018 deadline looms for medical device companies that sell their devices in Canada. On that day, any company that sells medical devices to Canada will either need to hold an MDSAP certificate or show proof that they are on track to be MDSAP certified, or they won’t be able to sell…

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