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Trust: The Real Corporate Wellness Initiative
The global wellness industry is doing superbly, thank you very much. In recent years, it grew a healthy 12.8 percent, becoming a $4.2 trillion market. Whether the lives of wellness consumers are improving at a comparable rate is another matter altogether. Wellness products and services run the…
Zontec Multi-Function Toolbox: a Quality Data Acquisition Module Anyone Can Use
(Zontec: Cincinnati) -- Zontec Inc., a leader and innovator of statistical process control (SPC) software, has announced the roll out of the Multi-Function Toolbox version 3.1. “Because we understand the importance of automation in the manufacturing process for increased productivity and…
FDA Publishes User Guide for Participants in the Accredited Third-Party Certification Program
(FDA: Silver Spring, MD) -- The U.S. Food and Drug Administration has published an Electronic User Guide for its Accredited Third-Party Certification Program Portal. In this voluntary program, established by the FDA Food Safety Modernization Act, the agency recognizes “accreditation bodies” that…
Ten Reasons Why You Need Checklists
Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists? Good question! And the answer is simple: If there is a checklist, it exists for a reason, and we need to follow…
Five Proven Ways to Facilitate Stellar Teamwork
“It's amazing what you can accomplish as long as you don't care who gets credit.” Harry Truman spoke those words, and they quickly became a mantra for competitive teams. Great players want to play with great players. Talented colleagues want to work alongside their equals. Here’s the catch, though…
Averting a Plane Crash
The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems. In recent months it has had to perform a very nimble tap dance to crew its vast…
Averting a Plane Crash
The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems. In recent months it has had to perform a very nimble tap dance to crew its vast…
Improving Quality and Production Rates With a Laser Tracker
Machine-tool manufacturer Cincinnati Inc. has a heritage of building quality products and surviving great challenges. Founded in 1898, and based in the United States, Cincinnati has survived both the Great Depression and Great Recession. Cincinnati’s forward-looking attitude has been a key factor…
Keeping Your Enterprise QMS Implementation Project on Schedule
Due dates. Whether it’s building a house or implementing an enterprise quality management software (QMS) solution, everyone has them, everyone wants them. What does home construction have to do with going live with a new QMS solution? There are actually quite a few similarities. Create realistic…
Positive Work Cultures Are More Productive
“Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred.” —“Proof that Positive Cultures are More Productive,” Harvard Business Review The timeworn industry standard is…
Why Business Leaders Should Ask Questions
Should business leaders spend more time asking questions? Hal Gregersen has a firm answer to that: Yes. Gregersen, the executive director of the MIT Leadership Center and a senior lecturer on leadership and innovation at the MIT Sloan School of Management, has been studying executives for decades.…
Three Proven Strategies for Turning Around a Struggling Plant
Experts say that the cost of quality totals roughly 10 percent in the average organization, with some companies facing quality costs of up to 40 percent. If your plant is on the middle to upper end of these estimates, it’s likely company leadership considers your plant in need of immediate…
Signals, Not Predictions, About Innovation in 2019
I recently wrote an article about innovation during 2018, and in it I made some disparaging remarks about Apple, which may or may not have caused it to lose a tremendous amount of market capitalization. Or perhaps the stock was overvalued, and Apple has become more interested in margin than in…
Seven Ways to Rewire Your Brain and Become a Better Leader
During the last few decades, studies in neuroscience have shown that you can literally physically rewire your brain. You can change the “default network” you were born with, the one that ensured the survival of our primitive ancestors who lived in a very different world. Our “fight-flight”…
Inside Quality Digest Live for January 11, 2019
Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL. “CES brings you... the Alexa-connected toilet!’ Just when you thought that nothing crazier than your clothes dryer could be…
Watch Out for the Big Data Steamroller
“People think that if you collect enormous amounts of data you are bound to get the right answer. You are not bound to get the right answer unless you are enormously smart.” —Bradley Efron There has been an explosion in new technology for acquiring, storing, and processing data. The “big data”…
Marposs Duo Compact Display Unit for Simple Gauging Applications
(Marposs: Auburn Hills, MI) -- Marposs has announced the availability of its new Duo premium compact electronic display unit. Similar in size to a smart phone, Duo is extremely small and powerful, featuring a 4.3 in. touchscreen unit for display and storage of measuring data acquired through one or…
Opinion: Should the AIAG Be in the FMEA Software Business?
On Oct. 13, 2018, the Automotive Industry Action Group (AIAG) sponsored a webinar on the status of the AIAG Core Tools Software (AIAG CTS). John Cachat, AIAG project manager for the AIAG CTS project, was the presenter for the webinar. The presentation provided information on why the AIAG was…
What Is the Probability That Your Process Is Predictable?
Story update 1/15/2019: Thanks to the sharp eye of Dr. Stan Alekman, who spotted an inconsistent value in figure 2, I discovered an error in the program used to construct the table of critical values for the prediction ratio. I have now corrected that problem and updated the entries in the table…
<em>Unlocking Creativity</em>
(Wiley: Hoboken, NJ) -- The book, Unlocking Creativity: How to Solve Any Problem and Make the Best Decisions (Wiley, 2019), is an exploration of the creative process and how organizations can clear the way for innovation. In many organizations, creative individuals face stubborn resistance to new…
NIST Antenna Evaluation Method Could Boost 5G Network Capacity, Cut Costs
Researchers at the National Institute of Standards and Technology (NIST) have developed a method for evaluating and selecting optimal antenna designs for future fifth-generation (5G) cellphones, other wireless devices and base stations. The new NIST method could boost 5G wireless network capacity…
Are Engineers More Creative Than Designers?
Are engineers more creative than designers? Both answers (“Yes they are!” and, “No they are not!”) are naïve. It’s foolish to compare massive groups of people against each other, especially around a sloppy word like creativity. Assuming you work making products of some kind, we all likely know…
Inside Quality Digest Live for Jan. 4, 2019
Happy New Year one and all! For our first QDL of 2019, we were pleased to present some thought-provoking content on the benefits of compromise, the dangers of rhetorical trickery, and the meaning of Chekhov’s gun. Let’s take a closer look: Ripped from the headlines Can’t anyone here get along?…
How to Get Smarter and Sharper Employees
If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both. Now that you’re in charge of people, though, your ability to increase impact depends on how well you manage other people. You need your…
Chekhov’s Gun at the <em>Gemba</em>
One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s gun,”  named after the famous Russian author, Anton Chekhov (1860–1904), and how it relates to gemba…

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