All Features
Gleb Tsipursky
Let’s say you’re interviewing a new applicant for a job, and you feel something is off. You can’t quite put your finger on it, but you’re a bit uncomfortable with this person. She says all the right things, her resume is great, she’d be a perfect hire for this job—except your gut tells you…
Greg Cresswell
Occasionally, my colleagues and I will take a step back from the day-to-day and have a more philosophical discussion about the field of ergonomics. Recently, the question was raised, “In the plan-do-check-act continuous improvement cycle, which step is the most important?” This sparked some…
Jason Furness
In a previous column based on our recent book, Manufacturing Money (Amazon Digital, 2015), we explained how to maximize ROI. Here we describe some changes that business owners and managers can make on their way toward becoming a Black Belt in a manufacturing and distribution business.
Before any…
Mark Whitworth
Supplier quality assurance (SQA) is the process that ensures a supplier reliably provides goods or services that satisfy the customer’s needs. This process is collaborative to make certain the supplier’s offerings meet the agreed-upon requirements with minimum inspection or modification.…
Dawn Bailey
The message for audience members who attended the 29th Annual Quest for Excellence Conference held last week was, “Prepare for an inspiring journey.” This was the advice of keynote presenter Polly LaBarre, co-founder and director of Management Lab (MLab) and co-founder of Management Innovation…
Lois Kelly
It’s discouraging and frustrating to work tirelessly on solving what you think is an important issue and nothing happens. Despite brilliant thinking, smart teammates, and innovative solutions, the organization never fully embraces the new approach.
There are a lot of reasons why good ideas never…
Bruce Hamilton
I grew up in a small manufacturing company where nine different languages were spoken. English was the language of managers, office workers, and some of our production employees. Additionally, these languages were spoken in our factory: Armenian, Laotian, Vietnamese, Portuguese, Italian, Creole,…
Harish Jose
In this article, I will be looking at entropy in the manufacturing world. Entropy is generally defined as a measure of disorder. This general definition can sometimes be inadequate.
Let’s look at the example of a desk in an office. One could say that if the desk appears to be in order (i.e., neat…
Olympus
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Restriction of Hazardous Substances (RoHS) regulations help protect the public from the toxicity and pollution associated with consumer products and electronics. Beyond public health and safety concerns, the cost of noncompliance, including fines, product recalls, and decreased…
Taran March @ Quality Digest
As manufacturing becomes increasingly oblivious of where one country stops and another begins, the responsibilities of quality managers have extended beyond the safely measurable and into the loosely regulated wilds of global competition. Quality control now requires a sense of how different…
Chad Kymal
What is enterprise quality? Simply put, it is a system where there is one quality manual, and a core of common processes, work instructions, and forms and checklists for a multisite environment. Why is this a good idea? Because it saves money.
Figure 1 illustrates how enterprise quality takes…
Ryan E. Day
Sponsored Content
My wife and I purchased a new car this year. The employee handling the closing paperwork gave a compelling presentation concerning the extended warranty, which we also purchased. His presentation included a litany of high-tech components and even higher-tech systems that could…
Ruth P. Stevens
Everyone is looking to do more with less these days. When you compare the cost of postal mail—about a dollar a piece—to the cost of email —about a penny a piece—any B2B marketer is going to prefer using email as the medium for staying in touch with current customers and inquirers. No brainer,…
Brian Maskell
The measurement of people’s efficiency has a long history in manufacturing industries. Design and production engineers calculate the time required to manufacture a product or batch of products. Each time the product is made, the “actual time” is measured and recorded. The efficiency of the…
Jim Benson
The notion of a successful distributed team seems like a wonderful yet unobtainable dream.
But stop and think: How often are your nondistributed teams successful? When have they been successful, and why? It’s never because of your plan, or because you hired the best people. It’s not because you…
Jon Speer
If you’re in the medical device industry, you may think that design controls are a confusing imposition on your processes. But they’re a necessary part of your requirements as a medical device developer, and I’ve noticed that this area tends to be rife with misconceptions, confusion, and generally…
Sean Lynch
You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction.
Often, when attempting to communicate on delicate matters, we start out by giving the other person a bunch of information (specific facts…
Mike Micklewright
Fake news has fast become one of the most popular new phrases of 2017. We see it in Western politics, we listen to our news channels debate what is fake and what is not, and we hear our late-night comedians pan fake news with politically motivated jokes every chance they get.
The questions that…
Eugene Daniell
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Every day, quality and production process leaders must find new ways to improve product processes in a constantly changing manufacturing environment. For most companies, the low-hanging fruit of process improvement is a distant memory. Now, it’s all about seeking significant…
Timothy Lozier
Compliance is a common term that is very broad, and many companies interpret compliance as a host of different items. It can be related to quality, safety, or operations, but it encompasses a long list of areas within the organization, including financial, risk, governance, sustainability, and…
Ryan E. Day
Sponsored Content
Brian Vinson may have one of the best jobs in the country. Vinson works as director of engineering with AWE Tuning, an automotive aftermarket company that provides award-winning, handcrafted performance exhausts, track-tested carbon-fiber intakes, and performance intercoolers.
“…
MIT News
Although data scientists can gain great insights from large data sets—and can ultimately use these insights to tackle major challenges—accomplishing this is much easier said than done. Many such efforts are stymied from the outset, as privacy concerns make it difficult for scientists to access the…
Mika Javanainen
The September 2018 certification deadline for ISO 9001:2015 is looming. The updated standard promises to further streamline mission-critical tasks and information flows as well as better align quality management with overall business management. But to earn certification, organizations must first…
Lynne Oates
Internationally mobile employees play an increasingly important role in a globalized world. As technology develops and businesses expand into new markets, complex employment arrangements are in place to move directors, executives, and employees between different geographical locations. These…
NIST
Providing wireless communications in a factory, plant, or other industrial environment these days means more than just helping employees talk with each other while they work. By eliminating physical connections such as wires and cables from a facility’s communication network, wireless technology…