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Deep Underground, Smartphones Can Save Miners’ Lives
Sudeep Pasricha
American mining production increased earlier this decade as industry sought to reduce its reliance on other countries for key minerals, such as coal for energy and rare-earth metals for use in consumer electronics. But mining is dangerous—working underground carries risks of explosions, fires,…
How Do You Get the Most Out of Any Process?
Donald J. Wheeler
Now we come to the sixth way to use a process behavior chart. Here we are going to look at how one group of workers used their average and range chart to improve their process. Their part had only one critical dimension, and this dimension had a standard deviation of only 15 microns. What kind of…
What Is a Handheld XRF Analyzer?
Ryan E. Day
Handheld X-ray fluorescence (XRF) analyzers are proven analytical tools commonly used for the fast, easy, accurate, and nondestructive identification and analysis of metals and alloys. Common applications include metal alloy identification for quality control, scrap sorting and positive material…
Putting the Pieces Together: The Intersection of Strategy and Agility
As I noted in the first article in this series, organizational agility is becoming more important as organizations have to deal with more turbulence in their business environment than they did three years ago due to disruptive technologies, the internet of things, more demanding customers, and …
A Guide for When to Embrace Risk for Value
Dawn Bailey
Should an organization embrace risk or spend millions of dollars a year to avoid it? How do you know when a particular strategy is best? Considerations for such thinking are covered in the Baldrige Excellence Framework, and the topic was recently explored by Brennan McEachran in an Innovation…
Why a Zombie Apocalypse Would Be Unstoppable With a QMS
Marci Crane
Of the myriad ways in which the Earth’s inhabitants could potentially be destroyed, a zombie apocalypse is undoubtedly one of the least impressive. Though a zombie apocalypse is decidedly scary, unpleasant, and would “get the job done” as the unromantic expression goes, it tends to lack the…
Don’t Let Ineffective Quality Management Drag You Down
Joby George
Having difficulty managing quality and quality-related data? You’re not alone. Many manufacturers struggle with this these issues due to paper-based or other disparate systems being used to track, manage, and report on quality events. Walk about a production room floor, and there’s a good chance…
The Value Lurking in Your ‘Leadership Subconscious’
Roger Lehman, Erik Van de Loo
Making decisions about mergers, change processes, or even hiring can be nerve racking. Leaders or managers need to consider whether they’ve covered every angle and every option. This includes exploring feelings or biases about a problem and possible obstacles to decision-making. If something doesn…
What Is an Integrated Management System?
Timothy Woodcome
An integrated management system (IMS) combines multiple management system standards to which an organization is registered. The management systems are developed, implemented, and maintained via one system with processes that cover each standard’s requirements. For example, the processes required…
Five More Insights From Noted Quality Leaders
Eston Martz
At last month’s Minitab Insights conference, experts from a wide range of industries offered some great lessons about how they use data analysis to improve business practices and solve a variety of problems. I shared five tips from quality leaders in yesterday’s column; here are five more.…
Heads Up, OED
Harry Hertz
Yes, it’s time for the Oxford English Dictionary (OED) to pay attention! Having recently seen an article in The Guardian about the new additions to the OED, it seemed a good time to take a somewhat tongue-in-cheek look at the 10 words I would propose for inclusion in that venerable reference for…
A Black Belt Is a White Belt Who Never Quit
Jason Furness
Editor’s note: This is an excerpt from Manufacturing Money (Amazon Digital Services, 2015) by Jason Furness and Michael McLean. See the article on the Manufacturship blog. I n martial arts, the level of skill of the practitioner is recognized by the use of different colored belts to be worn with…
Industrial Sector Remaking Sales Models and Value Chains in Face of Slow Growth
Industrial companies are facing critical challenges rooted in slow growth, globalization, the effect of disruptive technologies, and unforeseen competitive threats. A new report from global management consulting firm, L.E.K. Consulting, reveals how those companies are responding—and what the…
The Value of Temperature Compensation in Shop-Floor Gauging
Electronic temperature compensation has been successfully applied to shop-floor gauges for more than 25 years. It’s become a mature technology and proven to be one of the most easily cost-justified means to achieve gauge correlation and eliminate the most common cause of high-resolution gauge…
Criticism, Boundaries, and Useful Feedback
Jesse Lyn Stoner
Larry was clearly angry. Carl had used his tools (again) without asking, and even worse, hadn’t returned them (again). Larry told me he had given Carl some “tough feedback.” He told Carl that he was self-centered and insensitive, and in the future he needed to ask for permission before borrowing…
Keeping the Dream Team Alive
Michelle LaBrosse
Let’s say you’ve found the perfect mix of people to staff your new project. They get along great together. They’re all top performers in their respective fields. They’re all gung-ho to get going. But then something happens. First, one starts showing up late to meetings. Then, someone else plans a…
What Is the Penalty in Being Wrong?
Scott A. Hindle
In all walks of life, being wrong can come with a penalty. It’s also true that, if you’re lucky, you sometimes get away with it without anybody being the wiser. To understand what this means in relation to the capability indexes Cp and Cpk, read on. Introduction In part 3 of “Process Capability:…
What Does That Have to Do With the Baldrige Excellence Framework?
Christine Schaefer
To entertain you, to grab your attention, and (of course) to advance your understanding of the Baldrige Excellence Framework, staff members who contribute to this blog have occasionally written some odd posts—or, at least, given them curious titles. In case you’ve missed one or more of these, I’m…
Five Benefits of Sustainability and Green Manufacturing
Brian Lagas
Embracing sustainable and green principles is more than simply “a good thing to do.” Manufacturers are realizing the many practical short- and long-term financial benefits to implementing environmentally conscious improvements. Such practices helps organizations become more efficient, competitive…
First Summer Job
Bruce Hamilton
I was lucky that the first boss I ever had (at age 13) had much to teach at a point when I had much to learn. Chris M. was a brilliant but illiterate Italian immigrant and fisherman who had built a landmark restaurant and marina on the bay in Ocean City, New Jersey. That was my first lesson: You…
Some Final Thoughts on DOE—for Everyone
Davis Balestracci
Client A came to me for a consultation and told me upfront his manager would allow him to run only 12 experiments. I asked for his objective. When I informed him that it would take more than 300 experiments to test his objective, he replied, “All right, I’ll run 20.” Sigh. No, he needed either to…
Three Essential Capabilities for Operational Risk Management
Peter Bussey
Operational risk management (ORM) centers on environmental, health, and safety (EHS) risks that can cause accidents or incidents anywhere that work takes place, whether it’s a manufacturing plant, an offshore drilling platform, a mine, or a marine terminal. This article will discuss why and how…
The Simple Leader: Remove Distractions
Kevin Meyer
When many people go into the office, they start their day by chatting with some colleagues, checking their email, and surfing the net for a while. Then they start working on whatever project is due that day. Soon, however, they hear the sound of a new email arriving, which they promptly open,…
Streamlined Workflows Deliver Ease of Use for 3D Inspection
Sponsored Content The new Geomagic Control X inspection product from 3D Systems offers a computer-aided design (CAD)-like interface and an improved workflow for Geomagic Control users. By including extended product manufacturing information support, users of popular CAD systems can now seamlessly…
Process Management First, Tools Second
Jeff Sanford
Since  we at Humantech developed an entire software-as-a-service (SaaS) offering to help our clients streamline the ergonomics process, a recent article in the Harvard Business Review gave me the opportunity to reflect on how our clients successfully implement ergonomics from a process management…

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