All Features
Jack Dunigan
It happens easily enough and usually innocently enough. You start a business or organization then endure what is often a long and expensive learning curve. Along the way you learn. You learn a lot. You discover the competencies and incompetencies of those working with you. You learn how to manage…
Leading2Lean
It’s no news that U.S. manufacturing has a workforce problem. However, a new survey conducted by Leading2Lean (L2L) offers some unexpected hope. The survey reveals that a new generation of workers could spur industrywide innovation.
The 2019 L2L Manufacturing Index, an annual measurement of the…
Gabriel Hawawini
Given the recent, renewed intensification of the shareholder vs. stakeholder debate, the concept of value creation has become more ambiguous. On whose behalf should organizations generate value? For owners, employees, upstream and downstream partners, or local communities immediately affected by…
ISO
Innovation isn’t just about having a few bright ideas. It’s about creating value and helping organizations continuously adapt and evolve. ISO is developing a new series of International Standards on innovation management, the third of which has just been published.
Innovation is an increasingly…
Nick Castellina
Manufacturers often have a love-hate relationship with technology, particularly artificial intelligence (AI) and other solutions that have the potential to affect jobs. On one side, companies need every tool available to help bolster efficiency and cost-effectiveness. On the other, the workforce…
Annette Franz
You’re listening to customers. You’re combining their feedback with those bread crumbs of data that they leave with every transaction and interaction with your brand. You’ve developed customer personas to better understand who they are, what problems they are trying to solve, and what jobs they…
Zara Brunner
Recently, I got the chance to travel to Youngstown, Ohio. As I came into town, it struck me that Youngstown was like many other cities across America, including my hometown of Buffalo, New York. In its heyday, Youngstown was a center of manufacturing and steel production—industries that employed…
Mike Figliuolo
For a goal to be really relevant, it must tie to the broader purpose and goals of the entire organization. Your strategy is going to help drive that. Strategy consists of a desired future state and a definition of how you’re going to get there.
You should break that strategy down into smaller…
Sunni Massey
The National Association of Manufacturers (NAM) Manufacturers’ Outlook Survey: First Quarter 2019, found that 71.3 percent of the U.S. manufacturers surveyed cited the inability to attract and retain skilled workers as their top concern for the sixth consecutive survey. Analysts have called it a “…
Alaina Love
‘I really don’t reach out to any of my colleagues when I’m struggling with a problem,” Alex confessed. “I’m the only woman at this level in the company and was chosen for this position over two men who were once my peers. I’m not about to ask for help and risk looking like I don’t know what I’m…
John Hunter
I am amazed how difficult it is to convince organizations to adopt quality improvement practices. I look at organizations that I interact with and easily see systemic failures due to faults that can be corrected by adopting management improvement strategies that are decades old. Yet executives…
Venkatesh Shankar
A quarter of a century ago, on July 5, 1994, a company that shared a name with the world’s largest river was incorporated. It sold books to customers who got to its website through a dial-up modem.
It wasn’t the first bookstore to sell online. (Books.com launched in 1992.) But it behaved like a…
Manfred Kets de Vries
David was extremely gratified when he was named businessman of the year. He felt he deserved the recognition. Many articles had portrayed him as an entrepreneur who had reframed his industry, which gave him the courage to make his boldest move yet: taking over his largest competitor.
Some analysts…
Steven Brand
Manufacturing Day, an initiative designed to inspire the next generation of manufacturers, arrives Oct. 4, 2019. The annual MFG Day (which can be held anytime during the month) involves thousands of manufacturers across the country holding events, tours, activities, and more. Last year, in…
Ryan E. Day
Industrial Custom Products (ICP) is a world leader in prototyping, developing, and manufacturing high-quality OEM and custom thermoformed and vacuum formed plastic components, as well as die cut and dieless knife-cut parts. What makes ICP unique among its competitors is its award-winning quality,…
Knowledge at Wharton
A recent family biking vacation in the Dolomites region of Italy had my family and I all swept up in the charms of Northern Italy. Snow-capped peaks near the Austrian border, endless apple orchards, award-winning Chenin Blanc, and quaint Italian villages with healthy doses of affogato (strong…
Annette Franz
There’s a lot of bad press out there about journey mapping. And there’s a lot of bad journey mapping (or what people think is journey mapping). A few months ago, I shared my six-step journey mapping process. Remember, journey mapping isn’t just a tool; it’s also a process. Know the tool and create…
Knowledge at Wharton
For decades, relatively easy access to space and the big profits to go with it have dangled elusively just over the horizon. With a little more R&D money and a few more advances in the technology, the thinking went, space would be ours.
Are we there yet? More than a few signs are pointing in…
Victor Prince
If you work long enough, you will have a micro-managing boss or two. These bosses think they know your job better than you do. Maybe they had your job before they got promoted to management. They focus on how you do your job instead of on the results you produce. They think that because you are…
Caroline Rook
Toby Gould was both excited and petrified on the morning of Dec. 12, 2018. He and the three other nonprofessional rowers in his team were due to set off from La Gomera in the Canary Islands in a rowing boat equipped with only as much kit and freeze-dried food as a 29 × 6 ft boat can carry. Ahead of…
Barrett Thompson
A hot topic of conversation for many B2B industrial companies is the talent and skills gap due to the generational shift in the workforce from baby boomers to millennials. According to Ben Willmott, head of public policy at the Chartered Institute of Personnel and Development, “Too many employers…
Harry Hertz
This blog, “Blogrige,” is about organizational performance, but first I need to set the stage.
One of the most prized commodities in many organizations, including mine, is space. Space is tight. Organizational (business) units are always looking to keep their current space and grab more space from…
Jose R. Costa
Few people would deny the crucial role agility plays in helping a person succeed in today’s ever-changing business environment. The best leaders read the shifting marketplace and course-correct to help their businesses stay ahead of the curve. Yet while “agility” may be a trendy concept, the key to…
Sameer Hasija, Vivek Choudhary
One fine morning in 1909, Henry Ford made a surprise announcement during a company meeting. In the future, Ford Motor would stick to a single car model, the Model T, in black only. No other choices, or as he said, “Any customer can have a car painted any color that he wants so long as it is black…
Brian Lagas
‘Why are our changeovers taking so long?”
If you’ve asked this question on the shop floor, more than likely you were met with blank stares by your employees. Open-ended questions like this are overwhelming, so employees try to find quick answers that don’t really address the problem. They don’t…
