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Lolly Daskal


When It Comes to Leadership, This Is What Really Matters

Six leadership traits with the highest ROI

Published: Monday, February 24, 2020 - 12:02

When I first started out as an executive leadership coach, not many CEOs saw the importance of leadership coaching or development. During the past few years attitudes have changed, and recent research finds that 90 percent of CEOs are planning to increase their investment in leadership development and see it as the most important human-capital issue their organizations face.

Identifying and developing great leaders is a critical factor in organizational health, which in turn drives shareholder returns. But what direction should that development take? I think it’s important to focus on the fundamentals—the most critical traits and skills leaders need to be successful. Here are some of the most important:

Emotional intelligence. Any successful leader must have a healthy dose of emotional intelligence. Leaders with good emotional intelligence know how to identify and manage emotions—their own as well as those of others. They practice awareness and empathy, and stay connected with their own feelings and in control of situations. Understanding emotional intelligence and developing the emotional intelligence of your organization’s leaders is a great investment.

Effective problem solving. Knowing how to solve problems is one thing, but knowing how to solve them effectively is far more valuable. To be an effective problem solver requires the ability to discover key information, the knowledge to conduct a detailed analysis, and a willingness to consider all solutions. It’s a key skill, not just in high-stakes situations but every day, and it’s surprisingly difficult to get it right. Successful leaders have just as many problems as others, but they know how to solve them more effectively.

A willingness to consider the opinions of others. Most leaders think they need to have all the answers to be successful, but that’s as far from the truth as you can get. Successful leadership means being able to listen to the ideas, viewpoints, and positions of others. Leaders who do well on this dimension typically base their decisions on sound analysis and input from the right people; they avoid biases and premature conclusions.

The ability to achieve results. Great leadership is not only about developing and communicating a vision and setting objectives but also about following through to achieve results. Leaders who focus on results tend to emphasize the importance of efficiency, productivity, and accountability, resulting in a process that naturally prioritizes the highest-value work.

Being able to be supportive. A successful leader is supportive of those they lead by showing up with authenticity and a sincere interest. They build trust and help people overcome challenges. They manage group work in a way that promotes efficiency, and they never forget that the role of leadership is not to develop followers but to develop new leaders.

The power to motivate and inspire. Part of great leadership is developing strategies that reenergize people’s attitudes about the organization and their role within it. Research shows that leaders who can reenergize their employees tend to have a workforce that’s truly engaged, with higher levels of employee retention and productivity. And because motivation and inspiration mean different things to different people, the most successful leaders in this area start by knowing their people well enough to understand what works for them.

These are far from the only traits a good leader needs, but they’re among those with the highest return on investment. Keep them in mind as you plan your leadership development program.

Lead from within: For organizations investing in development of their future leaders, prioritizing the most important areas ensures the highest level of success.

First published on Lolly Daskal’s Lead From Within blog.


About The Author

Lolly Daskal’s picture

Lolly Daskal

Lolly Daskal is one of the world’s most sought-after executive leadership coaches, with cross-cultural expertise spanning 14 countries, six languages, and hundreds of companies. As founder and CEO of Lead From Within, her leadership program is engineered to be a catalyst for leaders who want to enhance performance and make a meaningful difference in their companies, their lives, and the world. Based on a mix of modern philosophy, science, and nearly 30 years coaching executives, Daskal’s perspective on leadership continues to break new ground. Her proprietary insights are the subject of her book, The Leadership Gap: What Gets Between You and Your Greatness (Penguin Portfolio, 2017).