All Features
Donald J. Wheeler
Everybody wants to have good measurements. To this end, many recommend a regular schedule of recalibration. While this sounds reasonable, it can actually degrade the quality of the measurements.
The key to getting the most out of a measurement process is to know when to recalibrate and when to…
Global Shop Solutions
Cutting costs is nothing new in manufacturing. What’s new is having to do it while juggling labor shortages, supplier delays, and tighter customer demands. Lean principles such as reducing waste and optimizing workflows still matter, but they’re no longer enough on their own. Staying competitive…
Mike Figliuolo
After a couple of heart attacks, I’ve learned to eat much healthier. But finding snacks can be challenging once you remove Doritos and Cheetos from the equation. A good substitute for me is now Harvest Snaps, which are baked lentil pods. I highly recommend the tomato-basil version.
Anyway, I was…
Bruce Hamilton
Driving home from a customer last week, I caught a glimpse of a digital billboard—the kind that flashes eight different ads per minute. From a cost and aesthetic perspective, these backlit displays are a big step up from the old paperhanger versions. But I wondered: What do drivers actually see and…
Stephen Graham
Uncertainty often pushes manufacturers to slow down. Orders fluctuate, budgets tighten, and “wait and see” becomes the default strategy. But a growing number of companies are taking the opposite approach, using slowdowns as windows to invest in digitalization and automation.
Hexagon’s 2025 “…
CANEA
In several articles about challenges for tomorrow’s quality leaders, we’ve addressed how to plug the knowledge drain and effectively manage your company’s know-how. Your organizational structure and processes can be your worst enemy—or best asset. Organizational silos and roadblocks can impede…
Lexi Sharkov
They may seem simple, but SOPs (standard operating procedures) are surprisingly tricky. On the surface, they describe how a specific process is carried out at your organization. Pretty straightforward, right?
In reality, there are a lot of requirements for writing a good SOP, and auditors have a…
David Isaacson
For today’s manufacturers, quality is no longer just a box to check; it has evolved into a strategic pillar central to company success. Once a tactical process focused on meeting regulatory standards, it now plays a leading role in a company’s profitability, brand reputation, employee safety and…
Bruce Hamilton
With Labor Day coming around, here’s an article to celebrate the folks who usually get blamed for the quality problems.
Not surprisingly, when people first learn about lean’s seven wastes, the one they find most relatable is defects. They might not immediately grasp the concept of overproduction…
Mike Figliuolo
Want to build your team? Get rid of the people who are on it. I don’t mean go about firing people in a flurry. Become what I call a “net exporter of talent.”
You need to develop your people to the point that they’re ready for new challenges. Build their skills. Make them more valuable to the…
Harish Jose
I’m exploring one of the most fascinating aspects of Heinz von Foerster’s work: his complete rejection of philosophical labels and -isms. Von Foerster, the Austrian-American physicist and cybernetician, in his later years didn’t want to be pinned down by any single philosophical position. This wasn…
Stephanie Ojeda
Global-scale events have tested the bounds of supply chain systems. The coronavirus, for example, made it clear how critical an efficient supply chain is for continuity and survival. It’s a real-world example of how important it is to have an enterprisewide system that uses a quality management…
Joe Curcillo
Let’s start with the argument every aspiring leader loves to have, even if they don’t say it out loud: Specialist or generalist? Depth or breadth? That’s the fork in the road every ambitious leader eventually hits. And the farther up the ladder you go, the more that question lingers.
You’ve…
William A. Levinson
I recently needed to have a hot water expansion tank installed in my house. The first plumber who came to mind is widely advertised on local radio. The company’s online reviews suggest that they do good work, but one added that they are expensive—and it’s probably because they have radio ads…
Bruce Hamilton
I took a walk-jog this morning, something I’ve been doing pretty regularly since early June. Some days are better than others, and today started out sluggish. But as I turned the corner of my street, my neighbor drove by, rolled down his window, and gave me a friendly wave.
Almost like getting a…
Donald J. Wheeler
The engineer came into the statistician’s office and asked, “How can I compare a couple of averages? I have 50 values from each machine and want to compare the machines.”
The statistician answered, “That’s easy. We can use a two-sample t-test.”
“How would that work?” asked the engineer.
“We…
Jennifer King
Although patient safety is paramount in healthcare settings, about 1 in 10 patients is harmed in healthcare, and more than 3 million deaths occur due to unsafe care, says the World Health Organization (WHO). The reality is hospitals and healthcare facilities face numerous challenges in managing…
Akhilesh Gulati
Complacency won’t show up on a control chart. But its damage is real. Can AI and systems thinking help us detect it and respond before trust is lost?
As customer expectations evolve, one question remains: Are customers still at the core of your company’s operations?
Back in 1999, a simple but…
Darren Metherell, Quality Digest
Quality Digest attended the 2025 Hexagon Live event in Las Vegas in June—and with that came the opportunity to speak with the great minds, creators, innovators, and sales teams of Hexagon. Darren Metherell, head of sales at Hexagon, followed up with the QD team after this event to speak more about…
Hexagon Manufacturing Intelligence
Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget? That’s according to a report by the Boston Consulting Group.
STOs are among the most complex and high-stakes events in industrial operations. They’re costly, especially when…
Patrick Willemson
The European Union has taken a leading role in shaping a variety of data and AI regulations. One of its most recent initiatives, the Ecodesign for Sustainable Products Regulation (ESPR), extends this regulatory momentum into the manufacturing sector. Under this new regulation, manufacturers and…
George Thuo
These are new times for manufacturers. Global pandemics. Worldwide supply-chain disruptions. Steep price increases for parts and materials. Increasingly competitive global markets.
Manufacturers are can-do people, but doing becomes harder in today’s “do more with less” manufacturing environment.…
Bryan Christiansen
Facility teams are constantly balancing urgent repairs, preventive tasks, asset tracking, and compliance, all while ensuring smooth day-to-day operations. But when processes are manual, fragmented, or unclear, even simple tasks can spiral into delays, miscommunication, and wasted time.
The…
Amy Knue
Health systems across the country are unknowingly paying multiple times for the same medical equipment—once to own it, and again to rent it. The issue isn’t always an increase in clinical demand; it’s often availability and visibility to medical device inventory. The cost of these unnecessary…
Etienne Nichols
The corrective and preventive action (CAPA) process is one of the most important elements within a medtech company’s quality management system (QMS). The goal of the CAPA system is to identify, address, and prevent systemic issues that could compromise product safety, regulatory compliance, and the…