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Give Your Customers ‘Crayons’ to Decorate Their Experiences
Customers want more than service. They want happenings.
The Real Reasons You Didn’t Get the Job
And sometimes the world just isn’t fair
Implement a Systems Perspective by Accelerating the Speed of Trust
It’s 2024’s CEO challenge
Amazon’s New Office-Only Policy Is Regressive and Will Cost Dearly
A more nuanced approach is indicated
State of the Steel Industry and Steel Service Centers Across the US
US remains the world’s third-leading producer of raw steel
World-First International Guidelines to Fast-Track SDG Success
Empowering businesses and organizations to contribute to UNDP goals
Digitalizing Metal Cold-Rolling Inspections for Enhanced Quality
Automating and streamlining the quality control process
3D Scanners Aid NASCAR Stock Car Racing
Rapid, reliable part replication boosts race team’s performance
Ways to Influence Stakeholder Buy-In During the CAPA Process
A collaborative approach is most effective
Nanostructures Enable On-Chip Lightwave-Electronic Frequency Mixer
Envisioning new uses for light
How AI Can Help Revolutionize the Patient Experience
Faster, smarter, kinder care
3D-Printing Massive Parts for Hydropower
Oak Ridge National Laboratory leads novel clean energy effort
How Leaders Turn Screwups Into Learning Opportunities
It could mean a lot to your people
Think Harder
Embracing the complexity of change for the better
Temperature Compensation for Industrial Measurement Systems
When tolerances in relation to nominal size are tight enough to make thermal errors consequential
Office Confidential: Keeping Secrets at Work Can Be a Lonely Job
We’re just starting to understand its effects on the secret-keepers
Tiny New Lasers Opening New Applications
Filling a long-standing gap in the rainbow of visible-light colors
Comparative Gages and Temperature Compensation
Dealing with variables that use up part tolerance
Laying Siege to a New Job Using Bridges and Catapults
How to breach walls to join the workforce
Dealing With Misalignment Burnout
To stay engaged, workers need a sense of purpose

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