The oldest myth about process behavior charts is the myth that they require “normally distributed data.” If you have ever heard this idea, or if you have ever taught this to others, then you need to read this article.

Pickleball is arguably the fastest-growing sport in the United States, especially among baby-boomer retirees.

As statistical methods become more embedded in everyday organizational quality improvement efforts, I find that a key concept is often woefully misunderstood, if it is even taught at all. W.

In a general sense, capability is the ability to do something. Within manufacturing, capability is given a much more specific definition. It is an expression of the accuracy of a process or equipment, in proportion to the required accuracy.

Recently I have had several questions about which bias correction factors to use when working with industrial data. Some books use one formula, other books use another, and the software may use a third formula. Which one is right?

Whatever the process or type of data collected, all data display variation. This is also true in software development.

During the past three months James Beagle and I presented columns that made extensive use of analysis of means techniques.

Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes.

In everyday language, “in control” and “under control” are synonymous with “in specification.” Requirements have been met. Things are OK. No trouble.

During the early 1980s, GM, Ford, and Chrysler established the Automotive Industry Action Group (AIAG), a not-for-profit organization with the mission “To improve its members’ competitiveness through a cooperative effort of North American vehicle manufacturers and th