Three Powerful Insights From a VP of Quality
 
As the vice president of quality for a $1.5 billion-dollar industrial corporation, Hermann Miskelly is responsible for leading its continuous improvement effort.
 
As the vice president of quality for a $1.5 billion-dollar industrial corporation, Hermann Miskelly is responsible for leading its continuous improvement effort.
 
Anticipating challenges is always a daunting task for continuous improvement professionals. Unforeseen inefficiencies in process or defects in product development can throw timelines and associated costs into disarray.
Some 20 years ago, my colleague Chau Tran and I developed a way to simulate the trajectories of millions of basketballs on the computer.
Entropy. It feels a bit like that.
Credit: Gilles K
Credit: Luc Galoppin
Story update 9/26/2017: The words "distribution of" were inadvertently left out of the last sentence of the second paragraph.
While we may happily trust the technology of driverless cars, 
it’s important to remember that control charts are never driverless. 
Credit: SparkFun Electronics
© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information. 
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.