How Technology Is Disrupting the After-Sales Service Industry
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Although some innovations seem dubious at best, others are changing the way business is done
Inside Quality Digest Live for August 4, 2017
The dog days of summer are here, but the Aug. 4, 2017, episode of QDL offered lots of cool content. Let’s take a closer look:
Who Feels the Pain of Science Research Budget Cuts?
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The majority of people employed on research projects are somewhere in the training pipeline.
The Manager Who Works Out Loud
Whenever I talk to organizations about open, connected ways of working, this question inevitably comes up: “How do you get leaders to do it?”
What Went Wrong With the F-35?
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The virtual turkey: Critics believe the F-35 fighter jet program should be cancelled.
How Did Reliability Become Confused With MTBF?
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There's an interesting dance betwen Reliability and MTBF
Our customers, suppliers, and peers seem to confuse reliability information with mean time between failure (MTBF). Why is that?
Five Critical Features to Look for in a Portable NDT Instrument
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Rope access inspections are no time for sub-par equipment
Sponsored Content
Five Ways Paper-Based Audit Programs Block Quality Improvements
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In an era of increasing competition, organizations can’t afford to block their own quality improvement efforts
Family Quality Day
‘You want me to pull the kids out of school for what?”