A hypothesis-driven approach to problem solving and making recommendations can be tremendously efficient.

Few phrases have more power to stir excited conversation than “American-made quality.” It’s been touted and trashed. It’s been a major cause for concern with offshoring and reshoring.

In 2017, Indonesian state-owned giant Pertamina had two ambitious strategic objectives: Transition from oil and gas to a more diverse portfolio, including renewables; and entrench itself deeper in the global market.

Remote auditing (RA) has become a norm during the Covid-19 pandemic.

The Covid pandemic has highlighted the role that manufacturing plays in our society.

Amid the Covid-19 pandemic, 3M has been integral in maintaining domestic and international supplies of essential personal protective

Preventive maintenance, specifically in production and manufacturing industries, has been a fundamental part of product consistency for years. It is well known that without product consistency, customer complaints and rework will soon be the result.

There is more to lean manufacturing than improving a few processes. Sustainable lean success requires a companywide culture of daily continuous improvement.

During the course of helping organizations and teams develop more effective ways of working, I have found that many of the obstacles to delivering value quickly to customers originate from mental models and assumptions that have been internalized.

In the summer of 2014, Aruna Ranganathan was doing postdoctoral research at a garment factory in Bangalore, India, when she noticed that some worker stations—but not all—were equipped with radio-frequency identification (RFID) technology, a tool used to quantify work