The Manager Who Works Out Loud
Whenever I talk to organizations about open, connected ways of working, this question inevitably comes up: “How do you get leaders to do it?”
Putting the Do in Don’t: The New ISO 37001 Standard
Five Ways Paper-Based Audit Programs Block Quality Improvements
The Power of Connectivity in Software
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What You Don’t Know About Your Employees That Will Help You Manage Them Better
Focus on the process, not on the person.

The following is an excerpt from Kelly Graves’ book, The Management and Employee Development Review (CRC Press, 2016).
Considering a Move to a Pure-Cloud QMS?
A true, multitenant cloud QMS solution can deliver significant benefits
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Quality 4.0
Fixing a Toxic Culture Requires More Than a New CEO
Pressure from Uber‘s board concerning the company’s toxic culture prompted CEO Travis Kalanick to step down. (Credit: Eric Risberg/AP)
In times of organizational crisis, some companies are able to right the ship, while others sink under the pressure.
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