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Management by Objectives

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Management by objectives isn’t just a way to set direction for an organization. It’s a prerequisite for creating sustainable development and a culture of continuous improvement.

Gen AI Anxiety in the Workplace

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The conversation about generative AI (gen AI) is unavoidable in today’s business land

Minimizing Harm, Maximizing Humanity

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In this article I’m looking at a question that’s rarely asked in management: What if the most responsible course of action isn’t to maximize benefit, but to minimize harm? In decision theory, this is expressed as the minimax principle.

Is It Time to Digitize Your Quality Management Strategy?

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Even the smallest manufacturer would never consider using a typewriter to develop an invoice, or manage a sales prospect list from a Rolodex.

Are Quality Professionals Being Fairly Compensated?

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Amidst uncertainty in manufacturing, AI adoption, labor market fluctuations, and salary disparities across industries and geographic regions, quality professional compensation can be difficult to navigate.

Find the Signals by Filtering Out the Noise

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One of the principles for understanding data is that while some data contain signals, all data contain noise. Therefore, before you can detect the signals you’ll have to filter out the noise. This act of filtration is the essence of all data analysis techniques.

3 Tips for Making Your Staff Meetings Not Suck

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Staff meetings can be incredibly productive. Or unproductive—and more often the latter. If your staff meetings are terrible, it’s your fault because you’re not structuring them well.

What Is a Modern CMMS?

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From manufacturing and mining to hospitality and healthcare, computerized maintenance management systems (CMMS) have become all but essential.

On Diversity as a Cybernetic Necessity

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In this article, I want to explore an idea that often is framed in moral terms but is actually a cybernetic imperative: the necessity of diversity for viable systems.

Mining Better Innovation From the AI Gold Rush

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From the internet and smartphones to 3D printing, recent decades have ushered in general-purpose technology that increases efficiency and collapses the cost of routine tasks.

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