Although not a quality guru, the fictional detective Sherlock Holmes took a methodical approach to problem solving that can be useful when applied to root cause analysis (RCA) during the investigation of a product or process failure.
In business as in education, compliance doesn't necessarily mean understanding
Credit: Matt Miller
Complying to requirements and standards is sufficient to meet the objectives of injury and accident prevention, and ensure the health and safety of all employees—right?
Real transformation begins with a strategic shift to a data-driven culture
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