Lean
The conversation about generative AI (gen AI) is unavoidable in today’s business landscape. It’s disruptive, transformative, and packed with potential—both thrilling and intimidating.
As organizations adopt gen AI to streamline operations, develop products, or enhance customer…
In this article I’m looking at a question that’s rarely asked in management: What if the most responsible course of action isn’t to maximize benefit, but to minimize harm? In decision theory, this is expressed as the minimax principle. The idea is that one should minimize the worst possible…
Staff meetings can be incredibly productive. Or unproductive—and more often the latter. If your staff meetings are terrible, it’s your fault because you’re not structuring them well.
One of the most surreal business experiences I’ve ever had relates to a staff meeting. I’d joined…
From manufacturing and mining to hospitality and healthcare, computerized maintenance management systems (CMMS) have become all but essential. Wherever there are assets to maintain, a CMMS plays a critical role in reducing downtime, controlling costs, and keeping operations running smoothly.…
In this article, I want to explore an idea that often is framed in moral terms but is actually a cybernetic imperative: the necessity of diversity for viable systems. Whether we’re talking about societies, organizations, or even artificial intelligence systems, the principle remains consistent.…
In 2021, container ships idled for weeks outside the Port of Los Angeles, a stark visual reminder of just how fragile modern supply-chain reliability had become. The backlog sent shockwaves across industries. Factories stalled, shelves emptied, and businesses scrambled for alternatives. It was a…