Lean

This article is inspired by the ideas of cybernetics, Martin Heidegger, and Nassim Taleb. I’m looking at what I think is the largest danger of large language models (LLMs).

LLMs are extraordinarily proficient in the domain of language, and that proficiency has quietly created a…

ISO 9001:2015 Clause 6.1 requires attention to actions to address risks and opportunities. There really is little practical difference between the two, as failure to exploit an opportunity constitutes a risk.

To put this in perspective, recall that poor quality is only the tip of…

Let’s be honest. Conformity assessment has become dangerously comfortable. It’s familiar, structured, and predictable. It gives organizations a reassuring feeling of control because it produces clean documentation, tidy checklists, and audit reports that look professional. It also creates an…

Integrating environmental, health, and safety (EHS) with quality management is no longer optional for manufacturers; it’s essential for achieving operational excellence, ensuring ISO compliance, and driving sustainable growth. Traditionally, EHS management and quality management systems (QMS)…

In the world of quality and lean, waste is the enemy. We hunt for it in cycle times, inventory buffers, and defects. But occasionally we encounter a form of waste so massive and literal that we fail to see it as a resource.

A recent redevelopment project at Denver’s National…

Maintaining a skilled team from the bottom up is essential. But as skilled workers retire and take their knowledge with them, we rely more on a clear understanding of how digital and AI tools may be reshaping our approach to manufacturing quality, supply chains, and building a team. To provide…