Lean
Josh Santo, senior director of industry strategy and solutions at EASE, spoke more about the findings behind a full layered process audit (LPA) benchmark report of plant-floor quality audits. Data covered 2.3 million process checks spanning more than 2,200 manufacturing sites. The report not…
A new report from the Federal Reserve Bank of St. Louis shows that output in U.S. businesses is trending higher, even though head count has barely moved. A few years ago you might have blamed pent-up demand or a lucky sales run. In late 2025, the more honest explanation is that a growing share…
In the world of expertise-driven businesses, credibility is currency. For leaders who sell insight, a book can be one of the most powerful tools to attract the right clients. It signals authority, builds trust at scale, and creates opportunities for speaking, partnerships, and growth.
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Torque wrenches—and the people who use them to build and maintain planes—are unsung heroes of the skies.
Torque wrenches measure the force that causes an object to rotate. Aircraft mechanics use torque wrenches to ensure that bolts and fasteners on planes are correctly tightened.…
The era of the unlimited, always-on, general-purpose AI agent is ending. Subscriptions weren’t priced for behavior that never sleeps, and a monthly plan burning thousands of dollars in computation was never going to survive the unit economics.
If you’ve tried to get an AI pilot…
Happy spring! Here’s a story about “Toast Kaizen” that I’ve never told.
In 1998, as general manager at a medium-size manufacturing company, I created the original toast video for my management team. I was trying to get them out of their offices to “go see” not only the factory…