(HED: Hartford, WI) -- A national survey conducted by HED, an integrated architecture and engineering firm, reveals a critical mismatch between how artificial intelligence (AI) is transforming knowledge work and how office environments are designed to support it.

The study, which surveyed workers across the United States, found that while 83% of employees already use AI tools in their work, current workplaces lack the environments that align with where work is today, and where work is going in the future.

Workers are signaling clear priorities for their office environments. Flexibility emerged as the No. 1 need, cited by 51% of respondents, followed by comfort (42%), privacy (38%), and connection (37%). 

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