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A Metrology Constant
Scott Sandwith
A clear constant in the portable metrology market is “change and integration.” Almost every new product launch couples existing concepts and wraps them with tools that enable integration into hybrid metrology-guided systems. These deliver value by deploying the strengths of the technologies in a…
Experimental Uncertainty Analysis for NDT on the CSX Wilbur Bridge
David H. Parker
A 154-page report by Moreu and LaFave in 2012 explains unique problems railroad bridge engineers must contend with. The gross weight of cars went from 200,000 pounds to 263,000 pounds in the 1970s, and to 286,000 pounds in 1991. The ratio of live to dead loads are much greater for railroads than…
Happy Birthday, CMSC!
Mike Richman
A 35-year commitment is an impressive achievement, whether it be to a job, a marriage, or even a sports franchise. (New York Mets, why do you so consistently forsake my love?) When it comes to an all-volunteer organization working within an extremely complex and fast-changing technical field, that…
Hats Off to the Brawn Behind the CMS Certification Program
Belinda Jones
Shepherding the implementation of any new program takes strong leadership. Building a strong, legally defensible certification program calls for a herculean kind of dedication. Randy Gruver was just the guy for the job. More than 10 years ago, a group of interested measurement professionals and…
Worth a Read: The Technology Roadmap for Large-Scale Manufacturing
Belinda Jones
Achieving Smart Factory initiatives requires a seismic shift toward data-driven processes, sensors, and advanced metrology solutions. Large-scale manufacturers bear the load of crushing backlogs and internal pressures to eke out more productivity. What are the roadblocks? Will existing measurement…
The Pivotal Management Challenge of the AI Era
Theodoros Evgeniou
History indicates that major technological changes can take about half a century to go from the first lab drawings to society. Alan Turing first proposed the Turing machine, laying the foundations of computation, in 1936; the first general-purpose “Turing-complete” system was built in 1945, and “…
Hey Siri! Why Are Food Retailers So Slow to Embrace Technology?
Sylvain Charlebois
Your own voice will likely become the most significant focus for food retailers and restaurants in the immediate future. Voice searches are increasingly becoming the norm. A recent study suggests that more than 50 percent of all online searches will be voice-activated by 2020. To a lesser extent,…
Baldrige Performance Excellence Program
Ryan E. Day
If you have worked in the quality field for anytime at all, you have probably heard of the Malcolm Baldrige National Quality Award—it’s the highest level of national recognition for performance excellence that a U.S. organization can receive. The award focuses on performance in five key areas and…
What to Do When Measurement Methods Produce Different Answers
George Orji
What are you looking to measure? This is one of the central questions for a metrologist (a measurement scientist) and is usually answered before measurements can proceed. It is impossible to make sense of the results without knowing the measurand—the actual physical dimension or other property of…
Statistics Ruined Baseball by Perfecting It
Edwin Amenta
Ever since sportswriter Henry Chadwick popularized the box score in the 19th century, baseball fans have had a love affair with statistics. Many can recite records like Joe DiMaggio’s 56-game hitting streak, Rickey Henderson’s 130 stolen bases, or Barry Bonds’ 73 home runs in one season. But have…
Fixed vs. Portable Coordinate Measuring Machines
Ryan E. Day
If your manufacturing organization is going to grow, you know you need an inspection solution beyond the capabilities of micrometers and calipers. You know you need to gather more data in a faster and more reliable manner. It’s time to invest in a 3D inspection solution like a coordinate measuring…
Clear the Customer Experience Parking Lot
Chip Bell
Parking lot. We use it in the meeting-management world to mean agenda items that are tabled for later discussion. These are generally posted on a sheet of flip-chart paper, taped on the meeting wall, and then placed on the agenda of the next meeting so they are not forgotten as topics for…
Five-Step Problem Solving
Mike Figliuolo
Have you ever found yourself in the midst of a business problem that you’re not sure how to solve? This five-step problem solving process is a great place to begin working through any business issue. At one point I worked with a financial services firm, and we had this really cool program that did…
Five Reasons Employees Don’t Trust Their Managers
Stuart Hearn
Managers have a profound effect on employee engagement. This is something we have known for quite a few years. According to a 2015 Gallup poll, managers account for at least a 70-percent variance in employee engagement scores. When employees and managers have a healthy, respectful, and honest…
Seven LPA Mistakes to Fix Before Your Next Customer Audit Checklist
Richard Ruiz
When a customer asks to see your layered process audit (LPA) documentation, will you be ready? For many manufacturers, the answer is no. Instead of having proof of an effective audit process, many companies are left scrambling for data that show low audit compliance and few actual results.…
Workplace Safety Standards: ISO 45001
Ryan E. Day
According to the International Labor Organization, around the world every day 7,600 people die from work-related accidents or diseases—that’s more than 2.78 million people every year. To address the issue, the International Organization for Standardization (ISO) has developed a standard, ISO 45001…
The Case for Building Beautiful Instruments
Stephan Schlamminger
I discovered my affinity for attractive instruments while working a job before coming to NIST. My boss at the time had a love affair with the common hose clamp—the one with the worm gear. Whenever we had to fasten a component to an apparatus he said, “Why don’t you use a hose clamp?” With every…
Despite Consumer Worries, the Future of Aviation Will Be More Automated
Stephen Rice, Scott Winter
In the wake of the Lion Air and Ethiopian Airlines crashes of Boeing 737 Max planes, people are thinking about how much of their air travel is handled by software and automated systems—as opposed to the friendly pilots sitting in the cockpit. Older commercial airliners, such as the Beechcraft 1900…
The Rising Need for Quality Control Within the Cannabis Industry
Rachel Mann
With medical cannabis being legal in Canada since 2002, and recreational use becoming legal in 2018, Prime Minister Justin Trudeau’s promise to his country has caused a storm. This legal framework has given Canadian companies the leverage to lead the cannabis industry to new heights. Not only…
Five Ways to Make Customer Experience Your Competitive Advantage
Vaishali Gopi
Customer experience has become pivotal to growth and profitability strategies of businesses worldwide. There is now a deeper understanding of customer experience as an incredibly important piece in the success (or failure) of any brand. Research states that by 2020, customer experience will…
Women in Technology
Ryan E. Day
Traditionally, technical jobs have been underrepresented by women. But that's changing, says Emily O'Dea, commercial services process manager at Hexagon Manufacturing Intelligence. “Without a doubt we're definitely outnumbered,” says O’Dea. “I started [my career] in a smaller company. It was…
A Whopper Turnaround by Burger King
Pierre Chandon
Whether you love or hate his work, Andy Warhol eating a Whopper for 45 seconds during one of the most expensive ad slots in television this year was astonishing. Super Bowl Sunday—the most macho of American sporting events—coupled with the quintessential pop artist had people talking the morning…
Dealing With Change You Don’t Want
The Un-Comfort Zone With Robert Wilson
In this column I’ve written about embracing change because it prepares you to think more creatively, and it’s part of the innovator’s lifestyle. I’ve also written about accepting change even if you’re not completely comfortable with the idea because of the potential for emotional and intellectual…
Reaching Out to Touch Virtual Reality
Matthew Hutson, Knowable Magazine
In Steven Spielberg’s 2018 film, Ready Player One, based on the 2011 book by Ernest Cline, people enter an immersive world of virtual reality called the OASIS. What was most gripping about the futuristic tech in this sci-fi movie was not the VR goggles, which don’t seem so far off from the headsets…
The Dating Game: When Food Goes Bad
Alla Katsnelson, Knowable Magazine
In August 2011, a can of Great Value peas joined the nonperishables in my pantry, one of several panic purchases as Hurricane Irene barreled toward my home on the northeast U.S. coast. But the emergency passed, and the can, with its unassuming blue-on-white outline font, remains on my shelf seven…

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