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hen I started working on this story, I had an idea in mind. Based on a report that Quality Digest Daily ran in October, “Shifts in Consumer Spending and Saving to Usher in a New Economic Era,” I wanted to investigate whether less consumer spending would, in some way, pose an opportunity for…
During annual strategy meetings managers use all kinds of statistics, projections, charts, and graphs to support and defend their plans for the upcoming year. Culture, the single biggest determinant in the success or failure of a manager’s plans, rarely, if ever, makes it onto the agenda. Defining…
Story update 1/14/2010: We substituted the word "empathize" for "sympathize."
Many organizations struggle with leadership, often puzzling over why their management techniques don’t seem to induce contribution and collaboration from their associates. The practice of management is separate and…
The U.S. Consumer Product Safety Commission (CPSC) is working on the development of mandatory standards to deal with heavy and toxic metals in children’s products—especially the ones imported from China—and on testing protocols and lab accreditation rules for regulated children’s products.
In…
(Aravo: San Francisco) -- Aravo, a provider of SaaS supplier information management (SIM) software and services, recently announced the results of a new supplier risk poll exploring the opinions and concerns of Fortune 1000 executives. While global corporations are focusing on creating…
MobiGage on Apple iPod Touch
MobiBox
(Revware Systems Inc.: San Jose, CA) -- Revware Systems Inc., the leading developer of CAD-driven reverse engineering software and manufacturer of the MicroScribe…
(Mettler-Toledo Inc.: Columbus, OH) -- METTLER-TOLEDO announces the launch of GWP Risk Check for balances and scales. Risk Check is an interactive online assessment tool that provides qualitative and quantitative analysis of balance performance and weighing environment. In a matter of minutes,…
(FDA: Washington) -- The U.S. Food and Drug Administration (FDA) has awarded a contract to Harvard Pilgrim Health Care Inc. to develop a pilot of the FDA’s Sentinel System, which will use automated health care data to evaluate medical product safety.
Reports filed by hospitals, health care…
(ISO: Geneva) -- ISO has published a new, updated brochure providing a basic introduction to “Environmental management—The ISO 14000 family of International Standards.”
The 12-page brochure is the latest edition of a successful publication first released in 1998, two years after the launching…
VA Southern Nevada Healthcare System 150-acre campus
Faro Laser Scanner LS scanning room elements
Photo of section of room
3-D scan of same room
In November 2008,…
If you’re like the vast majority of readers, your company has probably gotten certified to one or more management system standards because someone told you to do so.
While certification is considered to be a cost of doing business these days, companies that invest in becoming certified to a…
(QI Macros: Denver) -- KnowWare International Inc. announces the 2010 version of the QI Macros Lean Six Sigma SPC Software for Excel. The new version includes p and u templates as well as the ability to use time or date data to draw histograms. Jay Arthur, developer and lean Six Sigma sensei, is…
(NIST: Gaithersburg, MD) -- The U.S. Commerce Department’s National Institute of Standards and Technology (NIST) has awarded $34.12 million in grants for measurement science and engineering research. The NIST Measurement Science and Engineering Research Grants Program, made possible through the…
(Labsphere: North Sutton, NH) -- Luminescent materials are extremely important components in many applications, including solid state lighting and medical imaging and diagnostic systems. To measure the quantum efficiency of these critical materials, Labsphere, in partnership with Photal Otsuka…
(Flow Dynamics: Scottsdale, AZ) -- Flow Dynamics Inc. a global provider of primary standard, NIST-traceable flow calibration equipment and services, will conduct liquid and gas flow measurement training classes during April at its facility in Scottsdale, Arizona. The classes are intended for…
(UL: Northbrook, IL) -- Underwriters Laboratories Inc. (UL), a world leader in product safety testing and certification services, announces that it has acquired Compliance Certification Services (CCS) of Fremont, California. The acquisition results in a newly formed division at UL and bolsters its…
(TQRF: Toronto) -- Join Total Quality Research Foundation Canada (TQRF) and other organizations for The Second Canadian Quality Congress in Toronto, Canada, on Aug. 23-25.
The Technical Program Committee is calling for papers on best practices and case study applications in all areas of total…
(RITA: Washington) -- The nation’s largest airlines set a single-month record in November for on-time performance for the nearly 15 years that the U.S. Department of Transportation (DOT) has collected comparable data, according to the Air Travel Consumer Report released Jan. 7 by DOT. They also…
Besides penning a column periodically for Quality Digest Daily, I also write for a number of other newspapers and publications. One of those columns for a paper distributed in Michigan and neighboring states is entitled, “Retired… (and lovin’ it).” But here’s the dilemma. The more I talk to people…
(Mitutoyo America: Aurora, IL) -- Mitutoyo America Corp. announces availability of the new QuantuMike line of micrometers. The name, QuantuMike, derived from the words “quantum” and “micrometer,” reflects Mitutoyo’s assertion that the tool represents the most revolutionary advance in micrometer…
In the first column of this three-part series, I reviewed an interview that was conducted in 1988 with F. James McDonald, president of General Motors. In this interview he explained what GM was doing to improve quality and customer satisfaction. Typical activities that GM was involved in during…
(BSI: Reston, VA) -- BSI Americas announced today that ANAB has extended BSI’s global accreditation to include the Occupational Health and Safety Management Systems (OHSMS) for standards OHSAS 18001, Z10 for the US, and Z1000 for Canada, making BSI the first certification body (CB) in North…
(University of Delaware: Newark, DE) -- The University of Delaware (UD) has announced the winner of the 2009 Delaware Quality Award. This year, Bayhealth Medical Center’s Child Care and Early Learning Center has been awarded the Delaware Quality Award of Merit.
The award will be presented at…
(AMACOM: New York) -- “We fulfill dreams through the experience of motorcycling.” That’s the mission statement of Harley-Davidson, which reflects the business model that drives the company. The dreams it fulfills are created by new products: motorcycles that rev up HOGs (Harley owner group members…
(Business Basics LLC: Oceanside, CA) -- To survive in a dynamically changing manufacturing environment, organizations that consistently exceed expectations will have the edge. A common denominator to their success is team training. Business Basics offers the recently released e-tutorial “The 8-…