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All News

What’s in Your Backpack?
A couple of years ago, I was featured on CNN pouring out the contents of my backpack. The story was about how I ran my business, virtually, from wherever I was with the trusty items carried on my back. As you might imagine, there were all the usual suspects: my laptop, iPhone, digital camera,…
Product News: Guide to How Safety Standards Change Global Food Markets
(Ekobai Holdings Ltd.: Hong Kong) -- Ekobai.com, an online directory for certified suppliers and products has teamed up with the international organization GLOBALGAP (good agricultural practice) to produce a guide that analyzes how safety standards are changing global markets for food and…
Lattice Releases Chapters 11, 12 of Free Lean Manufacturing e-Book
(Lattice Technology: San Francisco) -- Lattice Technology Inc., developers of digital manufacturing applications using the XVL format, recently released Chapters 11 and 12 of the new book, Improving Lean Manufacturing Through 3-D Data by Hiroshi Toriya. First published in Japan in late 2008…
Mandina’s Inspection Services Unveils Online Training Facility
(Mandina: Columbus, OH) -- Mandina's Inspection Services Inc., a global leader in the inspection field, unveils MandinasNDT.com, a state-of-the art, online training site specifically designed to effectively and efficiently train inspection personnel. This training, which focuses on the…
Product News: Newport Corp. Oriel IQE-200 for Photovoltaic Measurements
(Newport Corp.: Irvine, CA) -- Newport Corp.’s Oriel Instruments division announces the Oriel IQE-200, the innovative instrument that permits simultaneous measurements of both the external quantum efficiency (EQE) and the internal quantum efficiency (IQE) of solar cells, detectors, or any photon-…
Is Your Microrobot Up for the (NIST) Challenge?
(NIST: Gaithersburg, MD) -- The scientists and engineers who introduced the world to tiny robots demonstrating soccer skills are creating the next level of friendly competition designed to advance microrobotics—the field devoted to the construction and operations of useful robots whose dimensions…
Aveta Adds New Edition of Six Sigma Handbook to Curriculum
(Aveta: Cleveland) -- The training courses at Aveta’s Six Sigma Online (www.sixsigmaonline.com)  have just gotten a facelift. The required textbook for the course, The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels, by Thomas Pyzdek and Paul Keller (…
The Global Six Sigma & Business Improvement Award Announces Winners
(WCBF: Chicago) -- The winners for all categories and for the special awards were announced at The Global Six Sigma and Business Improvement Awards Gala Dinner on Wednesday, Oct. 14, held at The Walt Disney World Swan & Dolphin Resort in Orlando, Florida.  Judged by a panel of independent…
Stop Wasting Improvement Resources
The financials of an enterprise are a result of the integration and interaction of its processes, not of individual procedures in isolation. Using a whole-system perspective, one realizes that the output of a system is a function of its weakest link or constraint. If you're not careful, you can be…
If Six Sigma Is So Easy, Why Isn’t Everyone Doing It?
At the 2009 National Association for Healthcare Quality conference, I gave a speech on lean Six Sigma simplified. At the end of the session, one of the attendees asked, "If Six Sigma is so easy, why isn’t everyone doing it?" My answer: Because we’ve made it too complicated, expensive, and hard…
Best Practice in Service Quality Measurement
Story update 10/23/2009: The link to the prerecorded webinar mentioned at the end of the article has been corrected.   The U.S. economy runs on service. From front-line service in transactional industries such as retail, banking, hospitality and food service, to technical support for high-tech…
Product News: Brooks Instrument’s 4800 Series Mass Flow Controllers/Meters
(Brooks Instrument: Hatfield, PA) -- Brooks Instrument, a world-leading provider of advanced flow measurement, control, and level solutions, announces new digital communications capabilities on the 4800 Series mass flow meters and mass flow controllers. In addition to the analog and RS-232…
Product News: Baumer Camera Delivers Images With Enhanced Edge Sharpness
(Baumer: Southington, CT) -- As a cost effective alternative to 3-CCD camera technology, Baumer has introduced the first in a line of high quality color technology GigE cameras.  Equipped with the Baumer CIELAB engine that offers advanced real-time color processing, the Baumer TXG06ac camera…
E Instruments Reveals New Temperature Calibrator
(E Instruments: Langhorne, PA) -- The MultiCal 14 temperature calibrator is designed to meet your test and calibration needs in the field or laboratory: Measure and simulate dc voltage, resistance, thermocouples, and RTDs Rugged and easy to use Able to measure 10 types of…
AIAG Honors NIST With Chairman’s Award
(AIAG: Southfield, MI) -- The Automotive Industry Action Group (AIAG) recently presented the National Institute of Standards and Technology (NIST) with its highest honor, the 2009 AIAG Chairman’s Award. “Thomas Sowell once said: ‘The march of science and technology does not imply growing…
3-D Case Study: Full-Plane 3-D Scans Using ZScanner
(Z Corp.: Burlington, MA) -- When a 30-year-old aircraft arrives in the hangar for retrofitting or repair, the more information engineers have the better. That's why Texas-based aviation services company, M7 Aerospace, is now offering a new service to create precise, 3-D portraits of entire…
Product News: Mettler-Toledo Excellence XP Balances
(Mettler Toledo Inc.: Columbus, OH) – Mettler Toledo, a leading global supplier of precision instruments and services, presents its Excellence XP Balances for weighing operations in difficult environmental conditions. The Excellence XP Balances set standards in hands-free weighing and cleaning,…
Product News: Mettler-Toledo Excellence XP Balances
(Mettler-Toledo Inc.: Columbus, OH) – Mettler-Toledo, a leading global supplier of precision instruments and services, presents its Excellence XP Balances for weighing operations in difficult environmental conditions. The Excellence XP Balances set standards in hands-free weighing and cleaning,…
10 Steps to Keeping Customers Loyal
The Acme Widget Co. needed to increase revenue and profits, so they undertook an initiative to attract new customers: They launched a new advertising campaign and offered special deals to first-time buyers. They were initially delighted to see a significant and immediate increase in new customers…
Tough Economic Times?
There’s one class trip that stands out in my mind to this day. It wasn’t so much the thrill of missing a day in our suburban Philadelphia all-boys school—although that was definitely high on my list for wanting to visit Pennsylvania’s state capital in the first place. No, it was really the…
Product News: High Temp, High Accuracy, On-Line Corrosion Monitoring
(GE: Billerica, MA) –  Rightrax HT, the latest on-line corrosion monitoring system from GE Sensing and Inspection Technologies, provides accurate and reliable wall thickness data of pipes and vessels and is capable of operating at extremely high temperatures. Corrosion monitoring is extremely…
ASQ Launches Career-Focused Podcasts
(ASQ: Milwaukee) -- As the economy continues to show signs of improvement, the American Society for Quality (ASQ) is leading an effort to provide career transition guidance to quality professionals. As part of this effort, a series of career focused podcasts is available to help those who are…
Product News: Navitar Launches Optical Wizard Version 2.0
(Navitar Inc.: Rochester, NY) -- Navitar Inc., a supplier of high magnification imaging optics for machine vision and biomedical applications, has announced the launch of its second generation interactive online lens selector tool, the Optical Wizard 2.0, now available at www.opticalwizard.com…
Quality Management Systems Are Not for Renegades
A quality management system is a framework of processes and procedures that are used to ensure that an organization can fulfill all tasks required to achieve its goals, strategies, and objectives. The majority of businesses around the world have some sort of well-defined quality management…
Product News: Apriso's Enterprise Approach Reduces Total Cost of Quality
(Apriso: Long Beach, CA) --  Apriso, a provider of adaptive software solutions for global Manufacturing Operations Management (MOM), recently announced an expanded focus on supporting global manufacturers in discrete and batch process industries. This approach will help to address the top five…

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