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Pay-for-Performance Has Positive Impact on Low-Performing Physicians
(Wiley Blackwell: Woodland Hills, CA) -- Pay-for-performance (P4P) programs are payment models that reward workers for meeting certain performance measures for quality and efficiency. In the health care setting, P4P programs use a variety of methods to reward physicians financially for achieving…
CMM Scanning Probe Retrofit Allows Fast Form Analysis
(Renishaw: Torino, Italy) -- GE Oil & Gas, in Florence, Italy, has transformed the performance of a DEA Global coordinate measuring machine (CMM) with a REVO retrofit scanning probe system from Renishaw, producing higher data collection rates to allow form analysis—a function previously not…
Company News: Stephen R. Covey Joins Faculty, Collaborates with Shingo Prize
(Jon M. Huntsman School of Business: Logan, UT) -- The Jon M. Huntsman School of Business announced that Stephen R. Covey, an internationally recognized authority on leadership and a best-selling author, has agreed to join its faculty as a tenured, full professor at Utah State University and the…
Baldrige-Based Software Helps Furniture Company Improve Processes
(Shaw Resources: Issaquah, WA) -- Shaw Resources, developer of Scorebook Navigator (SBN) software for scoring Baldrige-based performance assessments, has announced that Nebraska Furniture Mart successfully demonstrated a new use for the software during a recent internal self-assessment. Brian…
Countdown to Reno
As “Old Man Winter” continues to toss his wrath at many of us, it is quite easy to turn our thoughts toward warmer, sunnier places. One of those locations we are all starting to think about is Reno, Nevada, the location for the 2010 Coordinate Metrology Systems Conference (CMSC) hosted by the…
Product News: Leica's New Line of Digital Microscopes
(Leica Microsystems: Heerbrugg, Switzerland) -- Digital technologies have revolutionized everyone’s work and everyday lives. In particular, industrial quality control—which places the most stringent requirements on macroscopic and microscopic imaging and image processing—benefits from innovative,…
Marriage of Microfluidics, Optics Could Advance Lab-on-a-Chip Devices
With a silicone rubber “stick on” sheet containing dozens of miniature, powerful lenses, engineers at Harvard are one step closer to putting the capacity of a large laboratory into a microsized package. The marriage of high-performance optics with microfluidics could prove the perfect match for…
Considerations for Selecting LVDTs
A spring-loaded guided core AC-LVDT is an air-extended, spring retracted LVDT offering consistent measurement for dimensional gauging, factory automation, and similar position measurement applications.   Linear variable…
Product News: Aerospace Supplier Uses Wenzel CMM to Meet Growing Demands
(Xpect Solutions: Wixom, MI) -- In recent years, Southfield, Michigan-based Bradley-Thompson Tool Co. has focused its precision machining know-how on the aerospace industry—particularly on complex gear box castings. “We’ve been successful in carving out a niche for ourselves on specific parts…
Toyota Details Approach to Quality-Related Matters
(Toyota Motor Corp.: Tokyo) -- At a press conference on Feb. 17 in Tokyo, regarding quality related issues, the Toyota Motor Corp. (TMC) announced the following: Japan-market recall progress The company has completed preparations for recall repair for the Toyota “Sai” and Lexus “HS250h,” and…
Live Online Demo: FaroArm Quantum
In today’s ultracompetitive manufacturing world, knowledge is power, especially when it comes to the industry’s most advanced measurement and inspection systems. To that end, FARO Technologies and Quality Digest are partnering to offer the rare opportunity to experience a live, no-cost video…
Is an Elephant Hiding Behind ISO 9001 Numbers?
Some experts could barely hide their disappointment when the total number of ISO 9001 certificates recently failed to break the long-awaited million-certificate mark—as if it isn’t enough to have the world’s most widely used voluntary quality standard of all time. With 982,832 third-party…
Event: Photovoltaic Quality and Safety Testing
(TÜV Rheinland PTL: Tempe, AZ) -- Figures from 13 years of solar technology testing—including the top three quality failures and strongest influences of new manufacturers on module design—show some photovoltaic (PV) modules required a tune-up to pass international qualification standards.…
Event: International Supply Management Conference and Educational Exhibit
(ISM: Tempe, AZ) -- The Institute for Supply Management (ISM) will present the 95th Annual International Supply Management Conference and Educational Exhibit April 25–28 in San Diego, California. The event includes four days of supply management professional development, training, and networking…
Lean Crushing Six Sigma as Dominant Force in Continuous Improvement
(Avery Point Group: Atlanta) -- After years of steady gains, lean has now achieved a clear and dominant standing over Six Sigma as the leading force in corporate continuous improvement, according to the latest study of almost 3,500 recent job postings reviewed by The Avery Point Group, a global…
Manufacturing Education Centers for High Schools
(SME: Dearborn, MI) -- Tomorrow’s global leaders will have to be tech-savvy and ready for advanced manufacturing jobs requiring skills in electronics, computers, software, and automation. Continuing its mission to encourage young people to focus their education on science, technology, engineering…
Decreasing Customer Churn with Six Sigma
One of my clients, a wireless business-to-business (B2B) telecom company, was experiencing a significant problem in their call center. They were absolutely inundated with calls—most of them problems. They were spending a significant amount of money trying to manage the call center—adding new call…
Customer Satisfaction Resilient—Essential for Economic Recovery According to ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction with the goods and services that people buy in the United States remained strong in the fourth quarter of 2009, according to the American Customer Satisfaction Index (ACSI). The index is largely unchanged, dipping a mere 0.1 percent from the previous…
Canadian Company Expands Applications for Industrial CT Scanning
(Jesse Garant & Associates: Windsor, ON, Canada) -- Using computer tomography (CT) technology similar to what has been used in the medical industry for years, Ontario-based Jesse Garant & Associates has adopted and expanded this technology for automotive, mining applications, and medical…
Product News: EtQ Announces Leading Edge Features in Latest Reliance 7.0
(EtQ Inc.: Farmingdale, NY) -- EtQ Inc. has announced the addition of new and enhanced features in its latest release, Reliance 7.0. Enhancements to the latest release of EtQ Reliance contribute to EtQ’s vision of providing the most robust solution in the industry. Below is a sample of just a…
Product News: Ultimate Reverse Engineering and Quality Control Solution
(Creaform: Lévis, QC, Canada) -- Creaform has launched the fourth version of the proprietary software VxScan. This program can now integrate data acquired by both a Handyscan 3D laser scanner and the HandyPROBE armless and portable CMM in the same referential and in real time. Creaform now offers…
Product News: Software Aids Six Sigma Decision Making
(Catalyst Development Corp.: Yucca Valley, CA) -- Catalyst Development Corp., publisher of software components and applications, recently announced the release of ChoiceAnalyst, the first affordable decision support tool with application to Six Sigma decision making. The define, measure,…
Product News: Turbine Flowmeters with Ceramic Ball Bearings from Cox Instruments
(Cox Instruments: Scottsdale, AZ) -- COX Instruments, a supplier of precision and industrial flow measurement instrumentation for the world’s most demanding applications, has announced its turbine flowmeters are now available with ceramic ball bearings. These rugged bearings are superior to…
Product News: Mountain Home Now Offers Complimentary Six Sigma Course
(Mountain Home: Denver, CO) -- Mountain Home Training and Consulting Inc., a provider of continuous process improvement (CPI) training and certification, has shaken up their own industry during the last six months with some innovative approaches to the way they do business. It started with a…
Thinking and Adapting in the Context of Standardized Work
When I was in Sweden recently, we had a lot of good discussion about the lean concept of “standardized work.” There was much agreement from different presenters at the lean laboratories conference, and from the hospital people we visited, concerning standardized work—that it isn’t a robotic…

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