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Event: Lean Conference Expected to Draw 500 Attendees
(GBMP: Worcester, MA) -- On Wednesday and Thursday, Oct. 7–8, hundreds of people, those passionate about lean philosophies and those curious to learn more and get started, will descend upon the DCU Center in Worcester, Massachusetts, for the 5th Annual Northeast Shingo Prize Conference. The lineup…
Fifteen to Receive Site Visits as Next Step Toward 2009 Baldrige Award
(NIST: Gaithersburg, MD) -- The panel of judges for the Malcolm Baldrige National Quality Award, the nation’s highest recognition for organizational performance excellence, has selected 15 organizations for the final review stage for the 2009 award. Starting this month, teams of experts in…
Outstanding Companies Come From Outstanding Employees
Ritz-Carlton employees are passionate, disciplined, and fanatical about their jobs. Over the years, much has been written about the extraordinary customer service you can expect to receive from these bastions of performance excellence. Employees are always seeking to deliver spectacular service,…
Predictive Performance Measurements
A previous article of mine in this newsletter, “NOT Transforming the Data Can Be Fatal to Your Analysis,” addressed the need for appropriate transformations and a predictive performance measurement system. The statistical business performance charting (SBPC) methodology that was described in…
Product News: Hand-Held Thread Verification Unit Unveiled
(New Vista Corp.: Baltimore, MD) -- New Vista Corp. has developed a thread verification unit that is hand-held, the TVU-HH, for the rapid inspection of internal or external threads in production parts. The TVU-HH powers a thread gauge into and out of (or onto and off of) the part. The unit…
47th Maintenance Platoon Has Quality Assurance and Quality Control
(NewsBlaze: Al Asad Airbase, Iraq) -- The Maintenance Platoon with the 47th Transportation Company, 751st Combat Sustainment Support Battalion, 10th Sustainment Brigade, from Fort Bliss, Texas, keeps the missions moving. The company’s Maintenance Platoon supports a fleet of 125 pieces of…
Event: Global Celebration of Peter Drucker’s 100th Birthday
(CGU: Claremont, CA) -- The Peter F. Drucker and Masatoshi Ito Graduate School of Management and The Drucker Institute have announced the details of the global commemoration and celebration of the life of the late Peter F. Drucker, eminent author, winner of the Presidential Medal of Freedom, and…
UI Business Researchers Help Health Care Organizations Control Costs
(UI: Iowa City, IA) -- A group of researchers at the University of Iowa’s Tippie College of Business is using the principles of more efficient manufacturing processes in an effort to help contain ever-increasing health care costs. “Whether you’re talking about health care or manufacturing, lean…
Product News: World’s Most Accurate Large Volume Laser Tracker Unveiled
(FARO Technologies Inc.: Lake Mary, FL) -- FARO Technologies Inc., the world’s leading provider of portable measurement and imaging solutions, recently announced the release of their latest 3-D measurement system, the FARO Laser Tracker ION. The FARO Laser Tracker ION is the most advanced,…
Product News: Z Corp. Unveils World’s Most Affordable Portable 3-D Laser Scanner
(Z Corp.: Burlington, MA) -- Z Corp. recently introduced the world’s most affordable portable 3-D laser scanner, providing high-resolution 3-D data capture to a broad base of users at an economical price. The ZScanner 600 extends Z Corp.’s fast-growing line of unique hand-held, self-…
Product News: New OGP Projector Offers Video Measurement Capability
(OGP: Rochester, NY) -- Optical Gaging Products Inc. (OGP) introduces the new Focus Advance 16-inch Horizontal Contour Projector, continuing its longstanding tradition of supplying state-of-the-art optical comparators to the industrial marketplace. The new Focus Advance is a premium bench top…
Innovative Automotive Supplier Excels With the XC50-LS
Top-100 automotive supplier, Kautex, relies on Metris XC50-LS Cross Scanner on LK CMM to verify the production quality of composite fuel tanks. Kautex engineers set up and execute automatic measurement routines that speed up the serial inspection process for fuel tank by 30 percent. Incorporating…
Product News: Snap-on Tools Announces the New Digital Image Capturing Borescope
(Snap-on Tools: Kenosha, WI) -- Snap-on Tools Co.’s new Digital Image Capturing Borescope (BK6000) solves the case of inspecting hard-to-see places. With the Digital Borescope, professional technicians can diagnose problems more accurately and quickly, avoiding disassembly when not…
Product News: Manufacturing Cleanliness with Automated Filter and Particle Analysis System Available
(Olympus America Inc.: Center Valley, PA) -- In fields as diverse as aerospace, pharmaceuticals, heavy machinery, and medical devices, the inspecting and analyzing of residue on filters is key for documenting the purity and cleanliness of the manufacturing process and analyzing particles found…
Database on Toxic Chemicals Reveals Hazardous Substances in Everyday Products
(HealthyStuff.org: Ann Arbor, MI) -- A nonprofit environmental research organization recently released results on more than 900 common products tested for toxic chemicals including lead, cadmium, mercury, bromine, chlorine (PVC), and arsenic. Using an XRF analyzer, researchers at the Ecology…
Sustainability—Understanding the Triple Bottom Line
In my last article, I discussed sustainability in generic terms, focusing mostly on environmental issues. This month, we’re going to look at how sustainability is reported externally.  Why do we care about how sustainability is being reported? It’s a hot topic! In The New York Times, Sept. 14,…
Product News: ASQ Future of Quality Report Released
(ASQ: Milwaukee) -- Business, industry, and nongovernmental organization leaders addressed quality opportunities and crises in the 21st century in a dialogue, hosted by American Society for Quality (ASQ) and the Baldrige National Quality Program at the National Institute of Standards and…
Product News: Zemetrics Releases ZeMapper Noncontact 3-D Surface Measurement System
(Zemetris: Tucson, AZ) -- Zemetrics, an optical metrology product company founded last year to provide new concept surface metrology systems, has brought its first system, ZeMapper, to the precision engineering and research and development (R&D) market. The ZeMapper interferometric optical…
Detecting the Clues of Productivity Killers
When first hearing the word “clues,” your mind might start envisioning great fictional detectives such as Sherlock Holmes or Miss Marple, but in the business world it is essential for every leader to be prepared to recognize and address the dangerous signs that lead to lowered productivity and…
Why Doesn’t SPC Work, Part 4
If you have been following my articles over the last few months, you have seen that even though statistical process control (SPC) charts are very powerful tools for examining a process, it turns out that there are a lot of ways to mess up SPC. This month, I am going to finish up with a few more…
Catching Your Airplane Using Lean and Six Sigma
We have all had to plan a trip to the airport. Sometimes it goes well and sometimes not so well. One of the problems we have is dealing with the variation in the trip time to the airport. Since I travel to the airport a lot and like analyzing data, I keep track of my travel time to the airport.…
Product News: Plex Online SaaS ERP With Configurable Dashboard
(Plex Systems: Auburn Hills, MI) -- Plex Systems Inc., provider of the No. 1-rated enterprise resource planning (ERP) software for manufacturers, recently announced enhanced configurable dashboard features that increase productivity and efficiency from the shop floor to the top floor. Users…
Product News: Baumer GigE Cameras With Enhanced Lighting Control
(Baumer Group: Southington, CT) -- To increase the flexibility of machine vision systems and allow control over custom-designed LED illumination, Baumer has introduced advanced gigabit Ethernet (GigE) cameras outfitted with four independent input/output (I/O) ports located adjacent to the trigger…
Product News: New MarSurf M 300 Features Bluetooth Wireless Drive Unit
(Mahr Federal: Providence, RI) -- Mahr Federal has introduced the next generation of portable surface finish measuring instruments with the new MarSurf M 300. The first surface finish instrument to offer cable-free Bluetooth connection between drive and evaluation units, the new MarSurf M 300 also…
Event: International Conference on Surface Metrology
(Olympus America: Center Valley, PA) -- The study of surface roughness, which can affect everything from the way a coating adheres to a pill to the way light travels through solar panels, is one of the fastest growing areas of industrial research and development. To explore surface metrology and…

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