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The tide of popular opinion seems to have turned against multitasking. Recent articles scoff at the notion that people could satisfactorily complete more than one activity at a time, labeling it a myth and a fallacy. This purist pushback in the press mirrors common resentment among professionals…
The complexity, connectivity, and pace of business today demand that employees and leaders understand their work like never before.
This goes beyond “corporate speak’ and buzzword vocabulary; everyone in today’s organizations must have a working knowledge of the strategy and how that translates…
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My wife and I purchased a new car this year. The employee handling the closing paperwork gave a compelling presentation concerning the extended warranty, which we also purchased. His presentation included a litany of high-tech components and even higher-tech systems that could…
(Ford Motor Co.: Dearborn, MI) -- As manufacturing continues to become greener, Ford Motor Co. is going further to shrink its environmental footprint by sharing even more leading sustainability practices with its suppliers around the globe.
The Partnership for A Cleaner Environment (PACE) is part…
A recent question from a statistician in Germany led me to the realization that the F-test of analysis of variance (ANOVA) fame is in serious need of an update.
What the F-ratio does
The F-ratio, created by Sir Ronald Fisher around 1925, is a generalization of Student’s t-test for comparing two…
Logan (a/k/a the Wolverine for the uninitiated) isn’t just a badass comic book character. He’s a leader who can teach us all about sacrifice, perseverance, and how to productively channel anger.
Have you seen Logan yet? If not, go. Now. I’ll wait. It’s required watching if you are a reader of my…
Everyone is looking to do more with less these days. When you compare the cost of postal mail—about a dollar a piece—to the cost of email —about a penny a piece—any B2B marketer is going to prefer using email as the medium for staying in touch with current customers and inquirers. No brainer,…
For as long as humans have been humans (and for perhaps a million years before then, give or take), we’ve been tool users and toolmakers. Short of the occasional Ned Ludd supporter, most of us enthusiastically adopt new technologies to make our lives easier, more productive, or just more fun.…
The measurement of people’s efficiency has a long history in manufacturing industries. Design and production engineers calculate the time required to manufacture a product or batch of products. Each time the product is made, the “actual time” is measured and recorded. The efficiency of the…
The notion of a successful distributed team seems like a wonderful yet unobtainable dream.
But stop and think: How often are your nondistributed teams successful? When have they been successful, and why? It’s never because of your plan, or because you hired the best people. It’s not because you…
The largest problems facing businesses isn’t competition, globalization, or access to capital. It is something else, something embedded in the fabric of organizations as their most important asset. Human capital, the people who make organizations work, is one of the largest single issues being…
In a startup’s early days, innovation is the name of the game. But once companies gain size and recognition, they go into maintenance mode, unwilling to let new approaches take hold. When the CEOs of these larger corporations do seek innovation or change, they expect a seamless execution.
Here’s…
Believe it or not, I love to grocery shop. Besides getting to pick all my favorite foods, I love the challenge of getting the best deals—and a challenge it can sometimes be. Without a doubt, I have found that the best tool available to enable price and value comparison is unit pricing—you know,…
(MIT Sloan School of Management: Cambridge, MA) -- At the ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) held in Portland, Oregon, MIT Sloan professor Thomas W. Malone presented a new research paper highlighting the potential of web-based contests to address…
Two years ago, the marketing research division of Florida-based TR Cutler Inc. interviewed CEOs of privately held manufacturing operations in North America and reported that their top fear was a lack of communication with employees due to the inability to motivate or inspire the workforce. That…
If you’re in the medical device industry, you may think that design controls are a confusing imposition on your processes. But they’re a necessary part of your requirements as a medical device developer, and I’ve noticed that this area tends to be rife with misconceptions, confusion, and generally…
Digital disruption is reaching beyond technology to engulf a variety of industries, including manufacturing, transportation, energy, healthcare, and construction, that constitute a significant portion of the global economy. Manufacturing alone accounts for 12 percent of the U.S. GDP, according to…
Digital disruption is reaching beyond technology to engulf a variety of industries, including manufacturing, transportation, energy, healthcare, and construction, that constitute a significant portion of the global economy. Manufacturing alone accounts for 12 percent of the U.S. GDP, according to…
(New Electronics: Hawley Mill, England) -- One bit of digital information can now be successfully stored in an individual atom, according to a study published by the Center for Quantum Nanoscience, within the Korean Institute of Basic Science and the U.S. IBM Almaden Research Center. This…
(Accuride: Evansville, IN) -- Accuride Corp., a leading supplier of components to the North American and European commercial vehicle industries, has published its first book, Lean Management 50-50-20,which is now available on Amazon. The book demonstrates how Accuride successfully applied lean…
When Frederick Winslow Taylor advanced the principles of “scientific management” in 1909, he was hailed as a master of efficient production. In the context of the new century’s focus on science, his principles were met with the approval of manufacturers, who saw opportunities to improve…
Risk-based thinking can be considered the fundamental change in ISO 9001:2015. Compared to ISO 9001:2008, where preventive action (PA) held a spot in the “act” phase of the plan, do, check, act (PDCA) cycle, risk now appears in the “plan” phase and at each stage thereafter. This change formalizes…
How well does your decision-making process work for you? Are you able to go from decision to solution to action with ease?
This is the second part of my two-part series on Peter Drucker’s five phases of decision making, which he outlines in his book, The Practice of Management (HarperBusiness,…
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap:
“Winners Selected for the 2017 InVenture Prize” Colloquially known as “American Idol for Nerds,” the InVenture Prize offered by…
This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in the face of increasing automation.
Here’s a look at the stories we covered:
Book review:…