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In a visual workplace, information is converted into simple, universally understood visual devices and installed in the process of work itself, as close to the point of use as possible. The result transforms a formerly mute work environment into one that speaks, eloquently and precisely, about how…
A production part approval process (PPAP) is used by companies to establish confidence and rules in a production process. In a sense, it gives customers a view into their suppliers’ manufacturing capabilities.
A PPAP is required when there is a new part, engineering changes, tooling changes,…
In my last article about the future of cutting tools, I discussed a vision and road map that I created by imagining what a manufacturing ideal might look like using what we know to be technically possible today. Here, I’m going to describe a vision for a futuristic production management system…
The United State Occupational Safety and Health Administration (OSHA) estimates that $60 billion is lost annually from workplace injuries and illness. Using the administration’s $afety Pays Program calculator, 20 carpal tunnel syndrome injuries will cost a company $1,260,000 in direct and indirect…
Editor’s note: This is part one of a four-part series offering the author’s perspective on how different aspects of manufacturing may be affected in the future. Part two covers production management; in part three, inventory management; and in part four, product quality.
Some time ago, I made a…
Healthcare professionals have a long history of caring for their patients and improving the quality of their services. During the Crimean War (1853–1856), British nurse Florence Nightingale realized that the mortality rate of soldiers was far too high. A visionary statistician as well as a…
Until recently, if a company wanted the best measurements in the world for the physical dimensions of one of its dimensional standards, it had to book time on the NIST Physical Measurement Laboratory’s (PML) Moore M48 coordinate measuring machine (CMM). Operating at NIST since 2000, this CMM—…
One of Shigeo Shingo’s popular status quo targets was engineers, whom he placed in three categories: table engineers, those who just sit around a table and talk about problems; catalog engineers, those who think the solution to every problem can be found in a catalog; and nyet engineers, those who…
T he following is for mature quality audiences only. Is it unwise to take people who are new to lean on a tour of a Toyota facility running at top efficiency? Is the sight of a glossy, mature lean factory a kind of pornography for young engineers, new leaders, and even seasoned managers seeking to…
(Quality Digest: Chico, CA) -- Upon release from detainment following allegations involving personal investments in a Norwegian company, Ola Rollén has resumed his duties as Hexagon president and CEO as of Nov. 7, 2016.
The Norwegian Economic Crime Authority decided not to file for an extension of…
American mining production increased earlier this decade as industry sought to reduce its reliance on other countries for key minerals, such as coal for energy and rare-earth metals for use in consumer electronics. But mining is dangerous—working underground carries risks of explosions, fires,…
It’s time to get your compliance programs in order to meet some looming international regulatory compliance demands, experts including former Food and Drug Administration officials say. Having a firm grip on quality management processes—especially document management and change control—will be…
Now we come to the sixth way to use a process behavior chart. Here we are going to look at how one group of workers used their average and range chart to improve their process. Their part had only one critical dimension, and this dimension had a standard deviation of only 15 microns. What kind of…
Handheld X-ray fluorescence (XRF) analyzers are proven analytical tools commonly used for the fast, easy, accurate, and nondestructive identification and analysis of metals and alloys. Common applications include metal alloy identification for quality control, scrap sorting and positive material…
Changes to the global economy during the last two decades have dramatically altered the landscape of business and industry. Globalization has enabled an ever-lengthening supply chain, which confers greater complexity and risk to every step of the process, whether for material goods or for services…
Acronyms. The world, and especially the government, is overflowing with them. You’d be hard-pressed to pick a favorite. People might even look at you funny if you suggested that you had one. I’m lucky enough to have my favorite one on my business card: NICE—the National Initiative for…
As I noted in the first article in this series, organizational agility is becoming more important as organizations have to deal with more turbulence in their business environment than they did three years ago due to disruptive technologies, the internet of things, more demanding customers, and …
I had a conversation recently with a quality professional from another organization. The topic somehow drifted to the strict quality standards in Japan. The person talked about how his product is rejected by his Japanese counterparts for “defects” such as small blemishes and debris. The defects…
When Congress passed the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), “risk” moved front and center as a feature of provider reimbursement models. These days, terms such as “at risk” and “risk-based” are used more and more, but what do they really mean? And why should healthcare…
The business environment is fraught with more threats and opportunities than three years ago, due to disruptive technologies, the internet of things, more demanding customers, and increasing regulations. Organizations, which must keep pace with these developments, are concerned with their ability…
One of the most important roles for a leader is making sure that all your staff are being managed properly, and an area that can be particularly difficult is how to manage entry-level employees. This could be one of the biggest problems facing older managers, as Millennials (aka Generation Y) are…
Should an organization embrace risk or spend millions of dollars a year to avoid it? How do you know when a particular strategy is best?
Considerations for such thinking are covered in the Baldrige Excellence Framework, and the topic was recently explored by Brennan McEachran in an Innovation…
This year, 2016, marks the 100th anniversary of the founding of the U.S. Metric Association (USMA). Our mission is to help the United States complete its transition to the metric system. Although we’ve always expected that the adoption of the metric system here was just around the corner, all…
(ACSI: Ann Arbor, MI) -- Manufactured nondurable goods include household products that consumers typically use every day. This sector as measured by the ACSI is comprised of food manufacturing, personal care and cleaning products, soft drinks, breweries, apparel, and athletic shoes. According to…
“Things which matter most must never be at the mercy of things which matter least.”
—Johann Wolfgang von Goethe
Like most people, I maintain a fairly long to-do list of personal and professional projects. It’s a few pages long—especially the honey-do portion. Because the list can be intimidating,…