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Baldrige Program Seeks Candidates for 2017 Baldrige Executive Fellows Program
(NIST: Gaithersburg, MD) -- The Baldrige Program is seeking qualified candidates for the 2017 Baldrige Executive Fellows Program, which is a one-year, nationally ranked leadership development experience designed to facilitate dialogue on all aspects of leadership and how it relates to a visionary…
The Simple Leader: Remove Distractions
When many people go into the office, they start their day by chatting with some colleagues, checking their email, and surfing the net for a while. Then they start working on whatever project is due that day. Soon, however, they hear the sound of a new email arriving, which they promptly open,…
Streamlined Workflows Deliver Ease of Use for 3D Inspection
Sponsored Content The new Geomagic Control X inspection product from 3D Systems offers a computer-aided design (CAD)-like interface and an improved workflow for Geomagic Control users. By including extended product manufacturing information support, users of popular CAD systems can now seamlessly…
Process Management First, Tools Second
Since  we at Humantech developed an entire software-as-a-service (SaaS) offering to help our clients streamline the ergonomics process, a recent article in the Harvard Business Review gave me the opportunity to reflect on how our clients successfully implement ergonomics from a process management…
Workplace Excellence Can Be Contagious
Big data is helping us learn much more about what drives sales in the digital environment. The traditional service sector, however, remains very much a “black box.” A physical sales environment, such as a clothing store or restaurant, is subject to even more intangible elements than e-commerce…
Moving From Manual to <em>eKanban</em> Creates Right-Sized Inventory
Manufacturers’ waste-reduction initiatives are rarely as effective as they could be. When reducing waste, inventory is often the main target. But how do you right-size inventory in an environment of constant variability? In a word: kanban. Electronic kanban signals keep product moving throughout…
Bridging the Industry 4.0 Innovation Gap
Manufacturing in the United States and Canada is marked by negative stereotypes left behind from 1955. Repetitive and simplistic duties in grimy workplaces, without a chance to change or advance a career, are the images most people see when they imagine what it means to work in a factory. But, a…
Teaching an Old Hospital New Tricks
Ellis Medicine is a 438-bed community and teaching healthcare system serving New York’s capital region. With four main campuses, five additional service locations, more than 3,300 employees, and more than 700 medical staff, Ellis Medicine offers an extensive array of inpatient and outpatient…
Where to Begin With Integrated Management System Implementation
For companies that are registered to more than one management system, integrating them makes a lot of sense. Combining your management systems provides greater benefit than running separate management systems in parallel. An integrated management system (IMS) can help reduce duplication and…
World Market for NDT Equipment to Reach $1.85 Billion in 2020
(AATA: Los Angeles, CA) -- The American Aerospace Technical Academy (AATA), a nonprofit that provides low-cost nondestructive testing (NDT) classroom instruction to veterans, minorities, and women, has researched and profiled more than 120 NDT equipment manufacturers to provide a comprehensive…
Mr. Stumpf Goes to Washington
I hate banks. I’ve hated them since I was a drifty teenager who had a volatile relationship with math and trouble coming up with the required documents proving my adultness. My first checking account had less to do with the paltry sum I owned than it did with running head-on into the vast and…
Three Stories You Need Potential Customers to Tell
It’s hard to turn the pages of any business or leadership magazine these days without coming across something about the value of storytelling. Whether it’s for leadership, marketing, sales, or some other purpose, the benefits of telling stories in business is well documented. What’s more often…
The 5 Whys: Getting to the Root of the Matter
How are you getting to the root cause of any issue you or your customers are having? What types of root cause analyses are you conducting? Are you even thinking about root cause analysis? Conducting some sort of root cause analysis (and there are many different types) any time you experience an…
ECHO FD Flaw Detector Now Available
(Danatronics: Danvers, MA) -- Danatronics, developer and manufacturer of ultrasonic testing equipment, announces the ECHO FD, a handheld, digital, ultrasonic flaw detector. ECHO FD is extremely affordable, light weight, and easy to use. It is equipped with a 3.5-in. sunlight readable color display…
Have You Heard of Freight Invoice Auditing?
If your company ships anything on a regular basis, you should know about freight invoice auditing. This is the method that shippers have used for 60 years to cut the costs charged by carriers and to make deliveries more efficiently to their end users. Auditing does more than save on shipping…
Quality Assurance: Cops or Lifeguards?
In manufacturing facilities many employees view the quality personnel as cops. “Their whole job is to come out and beat us up when processes don’t produce quality products,” they complain. “We can’t help it. Why are they always on our backs?” There’s some truth to that mindset. If a process is…
Thinking Differently: Predictive Measurement in Industrial Manufacturing
Picture this: Your coordinate measuring machine (CMM) has crashed for the umpteenth time, and now it’s out of commission because you need to replace the probe head. Does this sound familiar? Across the world, manufacturers are facing the same problem: A situation occurs, you have to call the CMM’s…
Loving Yourself: a How-to Guide
Over the years, I’ve beaten myself up over business breakdowns, lost relationships, and countless other failures. I would only look at what I’d done wrong and where I was at fault. And, of course, this would only make me feel worse. People would tell me, “Rob, you need to love yourself.” Wow,…
Bringing a Systems Approach to U.S. Population Health
Every year a new cohort of Baldrige Executive Fellows gains intensive knowledge about leading organizations to excellence through cross-sector, peer-to-peer learning hosted at the sites of Baldrige Award recipients. Every Baldrige Fellow completes a capstone project as part of the executive…
Metrology Annotation Pro for Manufacturing Facilities, Large <em>and</em> Small
(Dynamic Metrology Solutions: Duncan, SC) -- MAP stands for Metrology Annotation Pro, a software tool for rapid “ballooning” of drawings for manufacturing that can save substantial time over manual ballooning or other methods of annotating drawings. MAP opens most 2D drawing files, including Adobe…
The Relationship Between Reliability Goals and Statistical Confidence
We establish reliability goals and measure reliability performance. Goals and measures can be related; however, they’re not the same, and neither do they serve the same purpose. Recently, I’ve seen a few statements that seem to confuse the role of statistical confidence when establishing a goal.…
When Leaders React Rather Than Manage
RED FLAG. This was the text I received from a woman I’d been mentoring for a year or so. She had recently been promoted to a senior management position in the software division of a large technology company. We had developed our own language for when she had a serious professional problem. Texting…
The Birth of In-Process Testing
There was a time when manufacturers thought that “hot test”—a test at the end of the assembly line of a fully functional engine—was the only way to ensure that each unit had been assembled to perform as expected. A lot has changed during the past 20 years. Manufacturers, from automotive to…
The IIoT Journey, Part 1
By 2020, research shows that the number of connected industrial devices will grow 285 percent from 2015. If you’re like some industrial leaders who feel the industrial internet of things (IIoT) is more hype than real, you’re taking a wait-and-see approach. But if you’re like many of the leaders we…
Speed Isn’t Everything, Part 1
Summer with its balmy evenings and long talks with good friends, lemonades in hand, is over. Let’s set the groundwork for this new season and get our definitions in place, once again—the difference between visual and lean. What is lean? Technically speaking, lean is a predetermined set of…

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