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All Features

Upskill the Upskillers
Nadia Naffi, Ann-Louise Davidson, Houda Jawhar
Today, the survival of many organizations depends on their plans to leverage cutting-edge artificial intelligence (AI) technologies to transform their workplaces into augmented environments. A recent IBM study found that, as a result of AI and intelligent automation, 120 million workers will need…
Controlling Attention With Brain Waves
Anne Trafton
Having trouble paying attention? MIT neuroscientists may have a solution for you: Turn down your alpha brain waves. In a new study, the researchers found that people can enhance their attention by controlling their own alpha brain waves based on neurofeedback they receive as they perform a…
Seven Behaviors for Boosting Change Readiness
Liana Burtsava
Resistance to change is baked into our biology, but the ability to overcome it can be strengthened with the right regimen. When you change your mind, you change your habits. When you change your habits, you change your life. When Greek philosopher Heraclitus said, “The only constant is change”…
Tesla’s Business Strategy Isn’t Chaotic
Nathan Furr
Few companies and CEOs have attracted as much praise, derision, skepticism, and enthusiasm as Telsa Motors and its founder Elon Musk. Having interviewed Musk and the Tesla leadership as part of my research, one of the questions I’m asked most frequently is: How can you make sense of Tesla’s wild…
Quality Is Everything
Dirk Dusharme @ Quality Digest
What a year. No matter your job, your industry, or your political beliefs, this year has been a heck of a ride. The (still ongoing) trade war with China, manufacturing gains (and losses), the 737 MAX, Hong Kong riots, North Korea, Brexit, impeachment. What a mixed bag of ups and downs that has…
Quality Digest Top Stories for 2019
As usual with Quality Digest’s diverse audience, this year’s top stories covered a wide range of topics applicable to quality professionals. From hardware to software, from standards to risk management, from China trade to FDA regulations. It’s always fun to see what readers gravitate to, and this…
When an 80-Hour Work Week Helps
Andrea Canidio
The culture of overwork—with the expectation of incredibly long hours and interrupted vacations—is often criticized for its negative impact on workers and organizations. Workers suffer from burnout, are not as productive as they think they are, and make mistakes, as research has made overwhelmingly…
The MEP National Network Connects With Minority-Owned Manufacturers
Nico Thomas
Earlier this year, the Minority Business Development Agency (MBDA), a part of the U.S. Department of Commerce, celebrated its 50th anniversary. The recognition is much deserved for an agency that has worked hard to strengthen minority-owned businesses. Through a network of centers and partners not…
Exploring the Human Side of Artificial Intelligence
Clifton B. Parker
An underlying theme emerged from the Stanford Institute for Human-Centered Artificial Intelligence’s fall conference: Artificial intelligence (AI) must be truly beneficial for humanity and not undermine people in a cold calculus of efficiency. Titled “AI Ethics, Policy, and Governance,” the event…
Why a Measured Transition to Electric Vehicles Would Benefit the United States
David Hart
Climate plans are the order of the day in the presidential primary campaign because carbon pollution is a global threat of unique proportions. But it’s worth asking whether candidates’ plans are based in the reality of the climate, the economy, and the election. All three dimensions must come…
Quality Means Never Being Out of Stock
Thomas R. Cutler
Quality control and inventory control are equally important to the ongoing success of all manufacturing businesses. Both form the basis of an efficient organization that operates at high productivity levels, minimizes waste, and delivers quality products to meet or exceed consumers’ expectations.…
Employees As Social Media Influencers
Pawel Korzynski
Dell is doing it. MasterCard, too. Even universities, not exactly bastions of social media influence, are embracing it. Employee advocacy in social media is gaining currency as an effective way to promote an organization by the very people who work in it. Rather than creating ads or hiring social…
Flexible Yet Sturdy Robot Is Designed to ‘Grow’ Like a Plant
Jennifer Chu
In today’s factories and warehouses, it’s not uncommon to see robots whizzing about, shuttling items or tools from one station to another. For the most part, robots navigate pretty easily across open layouts. But they have a much harder time winding through narrow spaces to carry out tasks such as…
How to Unlock the AI Promise
ISO
As artificial intelligence (AI) becomes increasingly ubiquitous in various industry sectors, establishing a common terminology for AI and examining its various applications is more important than ever. In the international standardization arena, much work is being undertaken by ISO/IEC’s joint…
21st-Century Document Management Systems
Chad Kymal
With the advent of the internet, cloud, and electronic workflows, what is the future of documented management systems? Do we continue with a structure of quality manual, processes, work instructions, and forms and checklists? How do we imagine the future of documented management systems? For…
Turning the Pharmaceutical Model Upside Down
The company Grace Science was born through an inversion of the normal business sequence. Typically, if an entrepreneur launches a startup and it succeeds, the founders will create a nonprofit, declaring, “We want to give back.” In this case, the nonprofit spawned the startup. The company’s…
The Machine-Health Tipping Point Is Here
Brian Charles
It’s often difficult to pinpoint the exact moment when things change, but it usually happens faster than one imagines. Old technology gets replaced by new innovations; first by early adopters, and then, suddenly, by everyone. A century ago silent movies reigned, then talkies, and now 3D and virtual…
Big Food Is Ripe for a Revolution
Boris Liedtke
In May 2019, a California jury found Monsanto’s weed killer, Roundup, to be a “substantial factor” in the cancer suffered by a couple and ordered the U.S. agrochemical company to pay them $2 billion in damages. This was the third and largest verdict against Monsanto, now owned by German…
Avoiding the Crack of Doom
NIST
Just as a journey of 1,000 miles begins with a single step, the deformations and fractures that cause catastrophic failure in materials begin with a few molecules torn out of place. This in turn leads to a cascade of damage at increasingly larger scales, culminating in total mechanical breakdown.…
Preparing Your Firm for AI
Theodoros Evgeniou
It seems that every week, AI technology has learned to do something humans do, but faster and better. From detecting cancers and eye conditions to predicting floods; or analyzing the language, tone, and facial expressions of candidates during recruitment processes, AI is now at the stage where it…
Growing the IoT Into a Safe and Responsible Member of Your Household
Michael Fagan
Technology is supposed to help us, but sometimes it feels like for every step forward, we take two steps back. Like many people (and despite my resistance), my family has accumulated a few internet of things (IoT) devices in our home. Our motivation for acquiring them has been to streamline our…
Putting the Customer First in Prosthetic Device Development
David Moser
Technology companies are frequently driven by their engineering processes. Of course product quality is regarded as most important, and that quality can be tested and measured with numbers and data. Such companies also frequently align their core identity with the engineering that belies their…
What Are Makerspaces, and How Do They Benefit Manufacturers?
Steven Brand
If you remember the woodworking, metalworking, and auto shop classes that used to be taught in high school, you already have an idea of what a makerspace is. Makerspaces, sometimes called Maker Labs, are defined as “a place in which people with shared interests can gather to work on projects while…
What Electronic Games Can Teach Us
Kendall Powell, Knowable Magazine
This story was originally published by Knowable Magazine. When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen time they've already had for the week and…
How to Improve New Product Introduction (NPI) in Three Steps
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue, maintaining competitive differentiators, and improving customer experiences are especially challenging…

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