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Employees As Social Media Influencers
Pawel Korzynski
Dell is doing it. MasterCard, too. Even universities, not exactly bastions of social media influence, are embracing it. Employee advocacy in social media is gaining currency as an effective way to promote an organization by the very people who work in it. Rather than creating ads or hiring social…
Flexible Yet Sturdy Robot Is Designed to ‘Grow’ Like a Plant
Jennifer Chu
In today’s factories and warehouses, it’s not uncommon to see robots whizzing about, shuttling items or tools from one station to another. For the most part, robots navigate pretty easily across open layouts. But they have a much harder time winding through narrow spaces to carry out tasks such as…
How to Unlock the AI Promise
ISO
As artificial intelligence (AI) becomes increasingly ubiquitous in various industry sectors, establishing a common terminology for AI and examining its various applications is more important than ever. In the international standardization arena, much work is being undertaken by ISO/IEC’s joint…
21st-Century Document Management Systems
Chad Kymal
With the advent of the internet, cloud, and electronic workflows, what is the future of documented management systems? Do we continue with a structure of quality manual, processes, work instructions, and forms and checklists? How do we imagine the future of documented management systems? For…
Turning the Pharmaceutical Model Upside Down
The company Grace Science was born through an inversion of the normal business sequence. Typically, if an entrepreneur launches a startup and it succeeds, the founders will create a nonprofit, declaring, “We want to give back.” In this case, the nonprofit spawned the startup. The company’s…
The Machine-Health Tipping Point Is Here
Brian Charles
It’s often difficult to pinpoint the exact moment when things change, but it usually happens faster than one imagines. Old technology gets replaced by new innovations; first by early adopters, and then, suddenly, by everyone. A century ago silent movies reigned, then talkies, and now 3D and virtual…
Big Food Is Ripe for a Revolution
Boris Liedtke
In May 2019, a California jury found Monsanto’s weed killer, Roundup, to be a “substantial factor” in the cancer suffered by a couple and ordered the U.S. agrochemical company to pay them $2 billion in damages. This was the third and largest verdict against Monsanto, now owned by German…
Avoiding the Crack of Doom
NIST
Just as a journey of 1,000 miles begins with a single step, the deformations and fractures that cause catastrophic failure in materials begin with a few molecules torn out of place. This in turn leads to a cascade of damage at increasingly larger scales, culminating in total mechanical breakdown.…
Preparing Your Firm for AI
Theodoros Evgeniou
It seems that every week, AI technology has learned to do something humans do, but faster and better. From detecting cancers and eye conditions to predicting floods; or analyzing the language, tone, and facial expressions of candidates during recruitment processes, AI is now at the stage where it…
Growing the IoT Into a Safe and Responsible Member of Your Household
Michael Fagan
Technology is supposed to help us, but sometimes it feels like for every step forward, we take two steps back. Like many people (and despite my resistance), my family has accumulated a few internet of things (IoT) devices in our home. Our motivation for acquiring them has been to streamline our…
Putting the Customer First in Prosthetic Device Development
David Moser
Technology companies are frequently driven by their engineering processes. Of course product quality is regarded as most important, and that quality can be tested and measured with numbers and data. Such companies also frequently align their core identity with the engineering that belies their…
What Are Makerspaces, and How Do They Benefit Manufacturers?
Steven Brand
If you remember the woodworking, metalworking, and auto shop classes that used to be taught in high school, you already have an idea of what a makerspace is. Makerspaces, sometimes called Maker Labs, are defined as “a place in which people with shared interests can gather to work on projects while…
What Electronic Games Can Teach Us
Kendall Powell, Knowable Magazine
This story was originally published by Knowable Magazine. When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen time they've already had for the week and…
How to Improve New Product Introduction (NPI) in Three Steps
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue, maintaining competitive differentiators, and improving customer experiences are especially challenging…
Lessons From Mt. Stupid
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX), a division of IQPC. Although that was a lot to ask of me, the lineup of speakers and content was…
Five Problems With Data in a Data-Intense World
Derek Benson
As a quality professional, you’ve probably heard the famous quote from W. Edwards Deming, “In God we trust; all others bring data.” Thanks to technological advancements in our industry, data exist more abundantly than ever. This presents a new challenge for those tasked with extracting and…
How Innovation Drives Economic Growth
Bill Snyder
In 1500, China’s economy was the strongest in the world. But by the 19th century, the United States, Western Europe, and Japan had leapfrogged over China by churning out goods and services in vast quantities while the former superpower stalled. Why? Some economists argue that China’s lack of free…
Meet the Algorithms Planning Your Next Online Purchase
Pavel Kireyev
Good salespersonship is a species of street smarts. It’s about quickly sizing up your customers and pitching your wares in terms that reverberate with their unspoken needs and desires. As artificial intelligence (AI) and machine learning increasingly intersect with e-commerce, these priceless human…
The Power of Brands, Conscious and Unconscious
Ian Chipman, Knowable Magazine
Imagine yourself in your local supermarket, doing your usual grocery run. In aisle after aisle, countless brands vie for your dollars and attention. Colgate, Crest, and Aquafresh toothpaste. Smucker’s, Welch’s, and Dickinson’s strawberry jam. Coke, Pepsi, and RC Cola soft drinks. Like most…
Extended Reach
Alberto Castiglioni
Ensuring the quality of a car’s performance and design, FARO 3D measurement technology solutions provide simple yet accurate ways of taking contact and noncontact measurements for quality control in automobile manufacturing and assembly. Portable CMMs such as articulated arms can be used for rapid…
How to Be an Effective Organizational Maverick
Scott Cowen
It was a year ago that our country lost one of its most well-known and respected mavericks in recent political history. After John McCain passed away, many felt that his death left a void that would be hard to fill and wondered whether nonconformist leaders like him, who usually worry more about…
Telling Production What to Do
Jody Muelaner
How would you like to go hands-free, maintain visual focus, and save time? These are just some of the benefits of using voice command to control machinery. Increasingly sophisticated natural language processing, based on artificial intelligence, also means that it is becoming possible to issue…
It’s a Mistake to Assume Technology Drives Disruption
Suman Sarkar
Most people attribute business disruption to technology, thinking of the iPhone, 3D printing, robotics, and artificial intelligence. However, technology alone does not cause disruption. The iPhone didn’t succeed because of its technology; it succeeded because it met customer needs better than any…
How to Make Your First Robot Integration a Success
Matt Minner
Across the United States, small and medium-sized manufacturers are contemplating integrating industrial robots into their facilities. There is a growing awareness that increasingly flexible and affordable robotics systems can help existing workers in a variety of different ways, taking on…
Ma: Finding Cognitive Space
Jim Benson
Editor’s note: Read episode two in the Respect for People series here. I was standing in a back room of the Honolulu Museum of Art that was off limits to the public. In this one room, protected from bugs, humidity, and light, was the world’s largest collection of Japanese woodblock prints. (My…

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