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Successful Digital Transformation Starts With the Customer
Joerg Niessing
I’ve noticed that many companies are using the trendy term “digital transformation” without fully understanding what it means. Leveraging digital technology to make organizational processes and offerings more efficient may increase profit margins in the short term. But a true digital…
Creating a Culture of Innovation in Your Healthcare Organization
James Brewton
The healthcare industry is under pressure to improve performance across strategic measures of performance, including delivery cost, operating revenue, employee engagement, patient safety, patient experience, and patient outcomes. A growing number of organizations turn to innovation as a way to…
Ludicrous Speed
Bruce Hamilton
Mel Brooks fans will remember Spaceballs, his jocular jibe at the Star Wars franchise. In pursuit of a rebel ship, evil Lord Dark Helmet (played by Rick Moranis) orders his crew to accelerate their craft beyond the speed of light to “ludicrous speed.” Although time travel remains within the…
Thinking Outside the Cuvette
NIST
Let’s say you’re a biotechnologist working to develop new medicines or a better test for forensic analysis. You might find yourself frequently using absorbance spectroscopy, a technique that allows researchers to identify even small amounts of a substance (such as DNA) or an antibody based on how…
‘Quick Test’ Station May Speed Photonic Thermometers to Market
Nikolai Klimov
Physicists at NIST’s Physical Measurement Laboratory (PML) have been working on a new class of chip-based photonic thermometers that measure temperature with light. Now the team has reached another key milestone with the creation of a system that tests and packages their photonic thermometers…
Innovation: Out of the File Cabinet, Onto the Agenda
Jeffrey Phillips
Not long ago a new client asked our team to lead an innovation project to create a product. As always with a new client, we did a quick survey. It’s important to understand what the client knows and has attempted in the name of innovation. In this case the client had adopted another consulting…
Davos and the Fourth Industrial Revolution
Kevin McKinley
Walking the snowy streets of the small Swiss town of Davos, it was impressive to know that 40 heads of state and 2,500 leaders from business and society were there to talk about some of the most important global challenges facing us today. In the main congress hall, I saw and met leading…
The Oracle at IBM
Taran March @ Quality Digest
For those awake enough to respond, please supply the Jeopardy question to this answer: “A computer system that won a million dollars in 2011 with access to 200 million pages of content, including the full text of Wikipedia.” If you thought, “What is Watson?” you’d be correct as far as the…
Researchers Outline Physics of Metal 3D Printing
Lawrence Livermore National Laboratory
Although the most common method of metal 3D printing is growing exponentially, moving forward from producing prototypes to manufacturing critical parts will be possible only by reaching a fundamental understanding of the complex physics behind the process, according to a new paper written by…
The Next Layer of Lean Manufacturing
Thomas R. Cutler
Quality professionals in most manufacturing plants still have safety under their area of responsibility. Safety has been a growing concern in the workplace for decades, and in warehouse operations, forklift safety is one of the biggest. OSHA statistics report that more than 100 workers are killed…
Cold Hard Facts of Metrology
NIST
Flu season typically peaks between December and February, but by the time the winter holidays roll around, many of us will have already waited in line at area clinics, grocery stores, and pharmacies to get our annual flu shot. The Centers for Disease Control reports that U.S. vaccination efforts…
Who Have the Skills to Drive Innovation?
Nathan Furr
Hackers and hipsters may be behind the innovative success of today’s startups, but established companies require different skill sets. It’s becoming obvious to the startup world that entrepreneurial teams based on the corporation’s typical structure work poorly. The idea that a team should be…
NIST Launches National Competition to Make Robots More Agile
NIST
Manufacturers, robot suppliers, and researchers, here’s your chance to get in on the ground floor of an upcoming national competition intended to help make robots more handy and nimble on the factory floor. The National Institute of Standards and Technology (NIST) is launching the Agile Robotics…
Building Comprehensive Quality Capabilities
Joe Humm
While contemplating the teachings of Edwards Deming, who is widely known for being vocal on the topics of quality and statistical analysis, I thought I’d delve into a few areas where he was a little less known, but just as passionate and to a certain extent influential: leadership and innovation…
Five Reasons Most Companies Fail at Strategy Execution
Quy Huy
I t’s no longer a secret that most companies struggle with strategy execution. McKinsey research tells us, for example, that 70 percent of change efforts fall short of desired results. The financial losses implied by statistics like these are massive, and corporate leaders have taken notice.…
Purposeful Problem Solving
Jason Furness
We all have problems in life, in business, everywhere. Many of us have “solving problems” as the key component of our daily roles. Management and any form of supervision only exist in order to help solve problems. If problems disappeared, a great many of the structures within our businesses and…
FDA 2015: A Look Back (and Ahead), Part 1
Stephen Ostroff
Since March 2015 it’s been my pleasure to serve as the Food and Drug Administration’s (FDA) Acting Commissioner. The FDA has broad responsibilities, and I’d like to share some important accomplishments during 2015. Tasked with overseeing products that account for about 20 cents of the consumer…
The End of Human Risk Management?
Gilles Hilary, Arnaud Lagarde
Eric (not his real name) was under pressure from his sales department. He was hesitant to close a large financing deal with a Chinese corporation but had little beyond his intuition to back up his position. The company’s stock price had gained a whopping 600 percent in one year. Nevertheless,…
Engineering a Sustainable Future, Part 2
Ryan E. Day
No, they don't manufacture faucets, they don't run a major American airline, and they are not an elite special ops military unit. Headquartered in Taiwan, Delta Products Corp. is a global leader in switching power supply solutions, thermal management solutions, and DC brushless fans. Delta also…
Questions for the Next Design Revolution
Scott Berkun
The first industrial revolution may have been the most dramatic we will ever have. This is an unpopular notion because we suffer from what Tom Standage called “chronocentrism,” which is the belief that the present is the most amazing time ever in history, and our inventions will transform the…
Engineering a Sustainable Future, Part 1
Ryan E. Day
The words “plastic,” “polymers,” and “environmental responsibility” rarely bump consonants in the same sentence, but public sentiment and keen competition can nudge a company into exploring all kinds of plastic substitutes. Of course, a $160 price tag on a barrel of oil is also rather compelling.…
The Boss and the Innovator
Harry Hertz
I feel like I should start this article with something like: “An innovator and a boss walk into a bar....” But I don’t have a punch line to follow it, so I’ll stick to the facts. I recently read a blog post titled, “Think Like an Author, Not an Owner.” I felt the story should be more accurately…
Define First, Innovate Later
Jeffrey Phillips
I’ve written before (and often) about how challenges with clarity and consistency introduce difficulties when corporations try to create new products and services. Notice that for a blog about innovation, I didn’t use the “I” word. That’s because I think corporations confuse the ends with the…
Five Steps to Realizing Value in a Clinical Co-Management Agreement
Healthcare reform has undoubtedly created more integrated delivery and payment models based on a culture of quality-focused and cost-efficient clinical management. In one example, many healthcare systems have begun implementing clinical co-management arrangements (“CCMAs”) to accomplish the…
How to Start a New Endeavor
The Un-Comfort Zone With Robert Wilson
In the early years of running my advertising business, I had my own clients, but I also freelanced for advertising agencies. This was before email, so I delivered my work in person. During those visits I ran into agency copywriters whom I knew, and usually one of them would say, “I wish I could be…

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