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AIAG/VDA’s FMEA Manual Is a Major Advance
William A. Levinson
The Automotive Industry Action Group’s (AIAG’s) and German Association of the Automotive Industry’s (VDA’s) new Failure Mode and Effects Analysis Handbook (AIAG, 2019) offers significant advances over FMEA as practiced 15 or 20 years ago.1 The publication is definitely worth buying because the new…
Flexing Your Leadership Courage
Steve Yacovelli
Remember in The Wizard of Oz how the Cowardly Lion, when he finally got to see the wizard, was like, “What? I already had courage? WTH?” It was kind of not cool that the wizard made the poor guy go all the way through that drama, only to say, “That gift you want? You already got it!” Well,…
Seven Behaviors for Boosting Change Readiness
Liana Burtsava
Resistance to change is baked into our biology, but the ability to overcome it can be strengthened with the right regimen. When you change your mind, you change your habits. When you change your habits, you change your life. When Greek philosopher Heraclitus said, “The only constant is change”…
Five Signs Your Company Is in Dire Need of Root Cause Analysis and Corrective Action Training
Miriam Boudreaux
If you are wondering whether your organization could benefit from formal root cause analysis (RCA) and corrective action training, read on to see if any of these issues are present in your day-to-day operations. RCA and corrective actions are some of the most useful tools for continual improvement…
Why You Know More About Industry 4.0 Than You Think
Aaron Fox
If industrial manufacturing had a buzzword of the decade, it might be “Industry 4.0.” The concept is inescapable, yet it can be hard to define, especially for small and medium-sized manufacturers (SMMs). After all, SMMs’ capabilities, needs, and budgets look very different from the large companies…
Quality Is Everything
Dirk Dusharme @ Quality Digest
What a year. No matter your job, your industry, or your political beliefs, this year has been a heck of a ride. The (still ongoing) trade war with China, manufacturing gains (and losses), the 737 MAX, Hong Kong riots, North Korea, Brexit, impeachment. What a mixed bag of ups and downs that has…
Quality Digest Top Stories for 2019
As usual with Quality Digest’s diverse audience, this year’s top stories covered a wide range of topics applicable to quality professionals. From hardware to software, from standards to risk management, from China trade to FDA regulations. It’s always fun to see what readers gravitate to, and this…
Visualizing Interactions in Complicated Work
Jim Benson
When we look at a Personal Kanban, its simplicity belies its power. Visualizing our work as individuals, as teams, and even as teams of teams creates trust, reliability, and understanding. When we want to coordinate work, these are serious prerequisites. The image below is from a construction…
An Action Plan for Work-Family Balance
Anat Amit-Eyal
Eric, a 40-something married father of three, runs a successful startup. Given his demanding career, he and his wife decided she would be a stay-at-home mum. Eric believed the attention he devoted to his family was adequate, and that he had fully harmonized his work as CEO and life as a family man…
Leverage Technology to Drive your Ergonomics Process
Christy Lotz
After being an ergonomist for almost 15 years, I can honestly say I have never been more excited about the future of this field. When I first began working at Humantech and would do wall-to-wall assessments every week, I didn’t think I would last. The pen and paper-based methods we used were often…
The MEP National Network Connects With Minority-Owned Manufacturers
Nico Thomas
Earlier this year, the Minority Business Development Agency (MBDA), a part of the U.S. Department of Commerce, celebrated its 50th anniversary. The recognition is much deserved for an agency that has worked hard to strengthen minority-owned businesses. Through a network of centers and partners not…
Employees As Social Media Influencers
Pawel Korzynski
Dell is doing it. MasterCard, too. Even universities, not exactly bastions of social media influence, are embracing it. Employee advocacy in social media is gaining currency as an effective way to promote an organization by the very people who work in it. Rather than creating ads or hiring social…
Weekly Quizzes for Current Good Manufacturing Practices Training Credit
The QA Pharm
Weekly CGMP Quiz 1: Part 210 & 211 Subpart A General Provisions. Use with your team for training credit! This is the first of eleven quizzes on CGMPs that will appear weekly on QA Pharm. Try it yourself, and use it as a discussion tool for your staff groups. Also, each quiz will have one…
What We Know: Honne. What We Say: Tatemae
Jim Benson
Editor’s note: This is episode two in the Respect for People series. Click here for episode one. When we build any working system, we need to understand and appreciate how people naturally exchange information. They withhold some things, say some other things. Some of this is fear, some is…
Tours R Us
Bruce Hamilton
After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking. Hardly a week went by when there was not a visit from a distinguished visitor, Fortune 500 company, professional organization, or college class. Initially, we accepted the visits because of…
What Electronic Games Can Teach Us
Kendall Powell, Knowable Magazine
This story was originally published by Knowable Magazine. When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen time they've already had for the week and…
How to Improve New Product Introduction (NPI) in Three Steps
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue, maintaining competitive differentiators, and improving customer experiences are especially challenging…
Lessons From Mt. Stupid
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX), a division of IQPC. Although that was a lot to ask of me, the lineup of speakers and content was…
The Divergent Paths of Old Lean Dudes
Kevin Meyer
I have been immersed in the lean world for more than a quarter century. From the start, when some folks from the Association for Manufacturing Excellence showed me how quick changeover could save my injection-molding operation (and probably my job) from imminent destruction, to now, when I can…
How to Be an Effective Organizational Maverick
Scott Cowen
It was a year ago that our country lost one of its most well-known and respected mavericks in recent political history. After John McCain passed away, many felt that his death left a void that would be hard to fill and wondered whether nonconformist leaders like him, who usually worry more about…
How to Make Your First Robot Integration a Success
Matt Minner
Across the United States, small and medium-sized manufacturers are contemplating integrating industrial robots into their facilities. There is a growing awareness that increasingly flexible and affordable robotics systems can help existing workers in a variety of different ways, taking on…
Social Media Strategy for David and Goliath
Jamie Seo Yeon Song
The internet has radically democratized the means of marketing cultural products. Enormous advertising budgets are no longer necessary to get the word out about a new release; companies can connect directly with vast numbers of current or potential consumers through Twitter, Facebook, or whatever…
Pros and Cons of Virtual Reality-Based Learning
Anthony D. Burns
Not long ago, we had a client inquire about virtual reality (VR) and quality training. VR and its close relative, augmented reality (AR), are hot technologies right now, not just in entertainment, but also in industry, including their use in training. So it’s no surprise that clients inquire about…
What Climbing Expeditions Tell Us About Teamwork
Dylan Walsh
In principle, the mountaineer’s work is simple: “To win the game he has first to reach the mountain’s summit,” said George Mallory, who took part in Britain’s first three attempts on Everest during the 1920s. “But, further, he has to descend in safety.” The tension between these two goals—…
How Purchasing Departments Should Operate Abroad
David Midgley
Ask any manager at a large organization why the purchasing department matters, and the first factor he will mention will probably be costs. But cost control, though a core competency, is far from the only way purchasing affects firm performance.Every contract signed with a supplier represents a…

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