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Innovation

Webinar Preview: Managing Change in a Digital Transformation

March 30, 2021, at 11 a.m. Pacific

Published: Monday, March 22, 2021 - 11:00

Digital transformation is the integration of technology into all areas of a business, which fundamentally changes how organizations operate and deliver value to their customers. But what does success look like in a digital transformation? Project is on time and budget? Stakeholders are engaged early and often? Business objectives are met by implementing a digital solution? Stakeholders and end users are able to function in their jobs after go-live? Answer: All of the above!

All too often, change management is limited to communications or training. Although these activities are vital to a successful transformation, they are only components of a change management strategy that is focused on creating awareness, surfacing barriers to change, and achieving and sustaining end user adoption. The transformation is not complete at the time a digital solution is implemented. In many respects, the change is just beginning. A comprehensive change management program will continue to measure user adoption by monitoring quantitative and qualitative success metrics defined in the strategy.

In this March 30, 2021, presentation from Intelex, Dennis Veltre, OCM principal in the Arcadis digital environmental health, safety and security (EHS&S) practice, will discuss the objectives, discrete activities, and business benefits of developing a pragmatic, structured change management strategy early in the implementation of a digital solution. These transformations bring about a cultural change in how a business operates, and success is achieved with the buy-in and engagement of an educated and supportive user community. A comprehensive change management strategy lays a solid foundation for identifying the process prior to, during, and after a digital initiative to ensure that the transformation will be both successful and sustainable.

Register now for “Managing Change in a Digital Transformation,” which takes place March 30, 2021, at 11 a.m. Pacific, 2 p.m. Eastern.

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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.