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The Beauty of Difference: Why Every Organization Needs to Embrace Diversity and Inclusion
Clare Naden
We all know that like attracts like, but when it comes to the workplace, differences can be a very good thing. Numerous studies have shown that workplace diversity and inclusion can drive innovation and lead to new markets and financial benefits. There is also evidence that when employees feel…
Want to Teach Older Workers New Skills?
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly intern to chief of general surgery, learning from the presiding residents and older surgeons along the…
Want to Become a Better Leader?
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to manage people in a modern workplace and embrace new…
Is Quality a Factor in Considering Your Company’s Organizational Health?
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant. The friend went on for several minutes explaining that organizational health was all about six…
Three Steps to Prepare for Data and AI Leadership
Caroline Zimmerman
With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and their career. However, doing so carries a heavy intimidation factor for most leaders, and this is…
Are We Problem Solving or Just Going Through the Motions?
James Wells
I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it. She then related how one of her colleagues protested that she should have used some Six…
Iron University
Enterprise Minnesota
Based in Winona, Minnesota, Alliant Castings is a foundry manufacturing abrasion and impact-resistant castings for a variety of heavy-duty industries. Utilizing the latest technologies, they create custom, proprietary materials to meet their clients' needs for demanding and extreme performance. In…
Simple Rules for the Post-Pandemic World
Nathan Furr
As soon as South Korea confirmed its first case of Covid-19 on January 20, 2020, the government set in motion a disease control protocol that was to become the envy of other developed nations. By the end of March 2020, South Korea had done more than 300,000 tests, more than 40 times higher per…
Addressing the Cybersecurity Skills Gap
Clare Naden
The internet has been one of the biggest winners in the past year’s pandemic, with traffic and transactions reaching unprecedented levels in 2020. Unsurprisingly, the number of malicious attacks and activity has risen with it. According to INTERPOL Secretary-General Jürgen Stock, “Cybercriminals…
Can Managers Who Wear Many Hats Be Trusted?
Henrich Greve
In March 2001, publishing executive Ann Godoff—then in her third year as president, publisher, and editor-in-chief of Random House Trade Publishing Group (RHTPG)—was the subject of a gushing profile in New York Magazine. Laced with tributes from authors and peers (“She’s the real deal,” rhapsodized…
America Works: An Innovative Approach to Workforce Development
Matt Fieldman
What is America Works, and why is it important to the future of American manufacturing? The American manufacturing industry is at a crossroads, facing growing competition from foreign countries while struggling to develop a skilled, dedicated workforce here at home. American manufacturers are…
How to Tame a Belligerent Colleague
Manfred Kets de Vries
Serge faced a conundrum. One of his business partners was in a legal dispute with Serge’s father, Charlie, and asked for his help. Serge knew that his father was prone to suing everyone who crossed his path—including family members. The business partner had repeatedly tried to end this legal fight…
Differential Privacy for Privacy-Preserving Data Analysis
Joseph Near, David Darais, Kaitlin Boeckl
Does your organization want to aggregate and analyze data to learn trends, but in a way that protects privacy? Or perhaps you are already using differential privacy tools, but want to expand (or share) your knowledge? In either case, NIST’s blog series on differential privacy is for you. Why are…
Not Everyone Can Be Agile
Yves Doz
There is no getting around the hype surrounding agile, the organizational concept originally codified by software developers in 2001. Powered by the demands of a fast-changing consumer landscape in recent years, agile’s reach has stretched beyond software development and now extends to customer…
Webinar Preview: Managing Change in a Digital Transformation
Quality Digest
Digital transformation is the integration of technology into all areas of a business, which fundamentally changes how organizations operate and deliver value to their customers. But what does success look like in a digital transformation? Project is on time and budget? Stakeholders are engaged…
Respect As a Lean Agile Lens
Jim Benson
Respect is an abused word. Weak minds use it as a placeholder for fear. Weak egos will demand it up front. Weak hearts will use it to attach themselves to people of bluster, wishing they could be so outspoken. We could do with a few more conversations about respect. We can see here, sadly, that…
Pandemic Makes Plain the Need for Manufacturing Workforce
Mark Schmit
During the Sept. 18, 2020, session of the “National Conversation with Manufacturers,” our three West Coast manufacturing leaders on the panel kept coming back to their critical need for skilled workers. The conversation was one in a series of 11 virtual listening sessions hosted by the National…
Is Your Company Culture a Thermostat or Thermometer?
Jason V. Barger
Too many teams and leaders operate in thermometer mode. Without clarity of the type of culture they are trying to create and leaders they need to be, the culture they end up experiencing is purely reactionary. The temperature just goes up and down, depending on who is in the room or what is…
Four Things President Biden Can Do to Expand Apprenticeships
Nicholas Wyman
It’s a new year, with a new president and new opportunities to boost modern apprenticeship programs in the United States that can help get people back to work and stimulate the economy. Getting people into apprenticeships has never been more vital, as job losses caused by the pandemic continue to…
Wonderful
Bruce Hamilton
At the tender age of 21, living in a universe with far too many parallels to present day, I took a job—which turned out to be more than a job—to support myself in college by working as a caregiver, cook, driver, and constant companion to a man who as a young adult had been infected by the awful…
Getting a Grip on What’s Next for Robotics in Manufacturing
Andrew Peterson
Manufacturing robotics is to some extent following a similar path of advances to those in machining and fixed automation systems. Though the ROI is most easily measured in efficiency and cost savings, manufacturers are looking for robotic technology to help them resolve a pain point in their…
Three Simple Rules for Easy, Transparent, Positive Performance Discussions
Liz Uram
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? Maybe you avoided it, hoping it would improve on its own? If so, you are not alone. Most managers would agree that one of their least favorite tasks is talking to an employee about poor…
Teams in Evolution—and Revolution—After the Pandemic
Henrik Bresman
Right now it seems far away, but a post-Covid world is coming. Is it closer to us than the start of the pandemic? We can’t say with any certainty, but we must think about how we will work in the future. The sudden changes of early 2020 showed us how we are capable of extraordinary transformations…
What Servant Leadership Is Not
Renita Kalhorn
Steffen Heilmann is a firm believer in empowering his people and giving them opportunities to grow. During his early weeks as CTO at Aroundhome, he and his staff were heading into an important negotiation with their data center provider to take over responsibility of a mission-critical database.…
10 Tips to Avoid Making Your Projects As Painful As a Root Canal
Michelle LaBrosse
Do you find the idea of having to do project management almost as much fun as getting a root canal? If so, you’re not alone. But it doesn’t have to be as bad as a painful dental procedure to adopt more effective ways of managing your projects. Nor does it have to be extremely boring or some type…

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