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Why Intelligent Supply Chains Will Rule the World
Elizabeth Gasiorowski Denis
Global freight transport is a key component in the trade of goods and materials, but new demands on the transport network are creating fresh challenges for data. Transport companies are endeavoring to meet those new demands, but are they successful? Discover how an adaptive, intelligent supply…
Ensuring the Cybersecurity of Manufacturing Systems
Timothy Zimmerman
Cybersecurity, at this point in the technological age, has become a household word. Every week, almost like clockwork, it seems there is a story in the news about a newly discovered hack or data breach, often made possible by poor cybersecurity practices. Many of these incidents are focused around…
Appreciating U.S. Industry
Mike Richman
Friday, Oct. 6, 2017, is Manufacturing Day, one of the most important events of the year for those of us working within industry. On this occasion, we should all take some time to honor the science and art of manufacturing, an endeavor that has quite literally built our amazing modern society from…
Machine Translation’s Effect on Global Business Communication
Graham Ross
Why doesn’t machine translation (MT) work for all languages? There are currently more than 7,000 languages worldwide. If each of those had four dialects, that would be more than 28,000 language variances. To offer a perspective, Google can translate 37 languages. If you take into account…
Rocks, Riches, Rust
Taran March @ Quality Digest
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in Sri Lanka employed furnaces driven by monsoon winds to produce a high-carbon steel. The Tamils of…
Manufacturing: Creating Opportunity Through Innovation
Beth Colbert
When we think of champions of manufacturing today, we tend to think of some of the big companies such as Boeing, Caterpillar, Hewlett-Packard, and IBM. But companies don’t form themselves, and patents don’t automatically mean innovation—people do. Not all companies have inventors. However, all…
Lean Helps Small Company Do More With Less
GBMP
American Rheinmetall Systems (ARS) LLC, formerly Vingtech, is located in Biddeford, Maine. Established in January 2007, as part of a Norwegian company that had received a supplier contract for the U.S. Army’s CROWS remote weapon station program, the company was acquired by the Rheinmetall Group in…
How AI-Powered Machine Vision Can Improve Your Supply Chain
William Hang, Zihua Liu, Kevin Yang
It seems to happen to every company, big or small, newcomer or seasoned expert. You ship a product design off to a manufacturer, and something goes wrong on the manufacturer’s side. The problem crops up in the design, production, or packaging, and leads to a bad apple in a batch of otherwise great…
What Accelerates Innovation?
Jeffrey Phillips
Lately I’ve been reading about the efforts to build or create innovation accelerators. Universities, businesses, and even cities and regions are talking about innovation and the need to create accelerators or innovation enablers. I’m glad that everyone is excited about innovation, and that they…
Inside Quality Digest Live for Sept. 8, 2017
Dirk Dusharme
Our Sept. 8, 2017, episode of QDL examined a different way to conduct clinical trials, discussed fixing problems before they occur, and in the aftermath of Hurricane Harvey looked at resources for building a more resilient and sustainable infrastructure. “A Better Way to Design Clinical Trials” A…
Wind and Water, Sink or Save
Laurel Thoennes @ QD
There’s nothing like a splash of cold water to wake you up. Imagine what a 33-trillion-gallon splash would do. Maybe 24 hours of wind at 185 miles per hour would sweep you onto your feet. Hurricanes Harvey and Irma said, “Wakey wakey,” and we can’t afford to nod off. How do you recover from…
If It Ain’t Broke, Fix It
Arun Hariharan
In the last week of August 2017, two extreme weather events occurred on opposite sides of the world. Hurricane Harvey brought record-breaking rain and catastrophic flooding to Houston, Texas, causing loss of life, mass evacuation of people, and damage estimated to be in billions of dollars. Around…
A Disaster of Biblical Proportions
Mike Richman
Last week, my friend and colleague, QD editor in chief Dirk Dusharme, wrote an uplifting and important column in this space. Titled “The Day We All Looked for the Same Thing,” Dirk’s article used last week’s solar eclipse, seen in its totality in so many places around the United States, as a motif…
Last Mile Delivery
Thomas R. Cutler
  Flawless order fulfillment from a distribution center or warehouse to the customer’s door is the neglected leg of the supply chain. Ironically, without careful attention to the last mile, e-commerce customers are disappointed with the quality, accuracy, and condition of the products being…
Success Abounds in MIT’s Blended Master’s Program in Supply Chain Management
MIT News
The first of the Massachusetts Institute of Technology’s (MIT) half online, half in-person supply chain management master’s degree programs is making a profit and bringing dozens of new degree-seeking students to campus. The results from the blended program in supply chain management are…
Inside Quality Digest Live for August 11, 2017
Dirk Dusharme
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more. “Climbing Stairs Just Got Easier With Energy-Recycling Steps” These stairs actually help you go up. “The Curious Case of the Fidget Cube” How a product…
How Technology Is Disrupting the After-Sales Service Industry
Ryan E. Day
Innovation within industry is a must to improve processes, products, and customer experience. Although some innovations, like Amazon’s floating distribution center, seem implausible, other sci-fi technology is already revolutionizing and redefining the way employees accomplish tasks. Tales of…
Lessons From the Merchants of Venice
Loic Sadoulet, Giovanni Tassini
Making the most of its position as an important seaport, Venice’s remarkable economic development during the Middle Ages relied on network effects, contractual innovation, and coordination among the players involved in long-distance trade. Companies today still exploit these mechanisms to succeed…
Why the Future Belongs to Standards
Elizabeth Gasiorowski Denis
Change is nothing new. Nobel laureate Bob Dylan sang that “the times they are a-changin’” back in 1964. The difference today is the pace of change. In his book, Thank You for Being Late: An Optimist’s Guide to Thriving in the Age of Accelerations (Farrar Straus & Giroux, 2016), Thomas Friedman…
The Single Biggest Problem in Communication...
Gwendolyn Galsworth
The one complaint—the one problem—that nearly every company puts at (or very near) the top of its list of challenges is communication. George Bernard Shaw, the famous Irish playwright, sets us straight on this when he said: “The single biggest problem in communication is the illusion that it has…
Understanding AS9100 Revision D
Intertek
Sponsored Content As widely useful and broadly applicable as it may be, the ISO 9001 standard covering general requirements for quality management systems (QMS) cannot address all stakeholder needs in every sector. Component functions and operations of discrete industries often require additional…
What Do You Mean My Production Is Wonky?
Laurel Thoennes @ QD
You can be known as a hard worker and counted on to tie up loose ends, but fall behind when co-workers’ tasks are on hold until yours are complete, and you’re perceived as needing an attitude adjustment. What would you want to do? Place blame or work on a remedy? There is a solution: Personal…
We’ll Always Have Paris…
Mike Richman
F unny I should be writing this op-ed at this time, as our friend and colleague, Quality Digest’s editorial director Taran March, is currently traipsing around Paris and its surrounding environs, no doubt enjoying a baguette or brioche or some other culinary delight. Gratefully, that’s about the…
Reflecting on Waste
Bruce Hamilton
For me, Taiichi Ohno and Shigeo Shingo are a bit like the Lennon and McCartney of waste elimination. Together they frame the technical and social sciences of what we call lean today. Taiichi Ohno tells us there are seven wastes that account for 95 percent of the elapsed time between “paying and…
Tides of Change at Ford Motor Co.
Ryan E. Day
I remember my first trip to Michigan in 2012. I was covering the Ford Motor Co.’s annual Trend Conference and had the opportunity to meet Alan Mulally, who gave a compelling presentation explaining the vision, strategy, and implementation of the One Ford plan. I was impressed more with the man…

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