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Citizen Satisfaction Rebounds in 2016
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Citizen satisfaction with the federal government reached a four-year high at the end of 2016, according to the American Customer Satisfaction Index (ACSI). Three years of eroding citizen satisfaction culminated in an all-time low score in 2015, but over the course of a…
Call for Papers Launched for 2017 Coordinate Metrology Society Conference (CMSC)
CMSC
(CMS: Weatherford, TX) -- The Coordinate Metrology Society (CMS) today launched its Call for Papers for the 33rd annual Coordinate Metrology Society Conference (CMSC), July 17–21, 2017, to be held in Snowbird, UT. The eminent association for measurement professionals worldwide is once again…
QualityLogic Introduces Integration Test Services
QualityLogic
(QualityLogic: Simi Valley, CA) -- QualityLogic, a leading developer of interoperability test tools for the smart grid industry, is introducing independent integration consulting and testing services to help implement pilots, demonstrations, and full deployments that involve smart grid…
Why Going Green Can Bring in the Green $$$
Andrew Sloan
At times it can be difficult to have a common-sense discussion about the relationship between business and the natural environment. The discourse (maybe argument is a better word) tends to be highly charged, and the opposing camps seem to have lost the ability to listen to each other. The…
Quality Improvement in the Emergency Department
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they require timely patient feedback. Nowhere is this truer, perhaps, than in the high-volume/short-…
How to Strike the Right Balance Between Core Values
Tony Delmercado
Employees who know and understand their company’s core values are 51 times more likely to be engaged fully in their work than those who don’t. That’s an impressive stat that leaders can’t afford to ignore. Your company’s culture is often what sets you apart from the competition, so communicating…
Inside Quality Digest Live for February 17, 2017
Mike Richman
Our most recent episode of QDL from this past Friday offered a nice mix of content covering the pros of regulations, transitioning to ISO 9001, the human case for going slow on artificial intelligence, and some dam risk management. Here’s a closer look: “Deregulation Under Trump Won’t Create a…
AI and the Little Guy
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI would be a great exchange for my pay and complaining, I’d like to present this human-centric survey of…
Signal vs. Noise
Jeffrey Phillips
The attempt to eliminate noise from an operating system or a business process is an interesting and perhaps worthwhile challenge, until one considers the question: What is the real signal? What is creating the noise? In many businesses today, there are several signals, what we might call noise…
FARO Vantage Laser Tracker Line Offers Portability, Mobile Device Control, Ruggedness, and Value
FARO
(FARO: Lake Mary, FL) -- FARO (NASDAQ: FARO), the world’s most trusted source for 3D measurement and imaging solutions for factory metrology, product design, construction BIM/CIM, public safety, forensics, and 3D solutions and services applications, announces the release of a next generation of…
Team Penske and Nikon Metrology Announce Technical Alliance
Nikon Metrology Inc.
(Nikon Metrology: Brighton, MI) -- Team Penske announced today that it has formed a technical alliance with Nikon Metrology, a market leader in metrology instrumentation and technological innovation. The announcement expands upon an already existing relationship between the two companies. Under…
Industrial Automated Laser Radar Application Within Large-Volume Metrology
Alexander Schönberg, Mike Wehn, Alexander Richter
Measurement-assisted assembly has been integrated into the production flow in recent years. Many processes are designed for a high repeatability through fixtures and maximum stiffness. They approach an optimal operating point through iterative processes using measurements. This approach permits…
PrecisionPath Consortium Moves to Dallas for March 2017 Working Meeting
Belinda Jones
The Coordinate Metrology Society, in collaboration with UNC Charlotte, announced the fifth working meeting of the PrecisionPath Consortium for Large-Scale Manufacturing will be held on March 23, 2017, in Dallas, at the Hyatt Regency DFW, Terminal C. The PrecisionPath Consortium has worked steadily…
Coordinate Metrology Society Sets Stage for New Era Through Education
Keith Bevan
To kick off 2017, the Coordinate Metrology Society (CMS) has recently launched a new website and brand refresh with new features and old favorites such as technical papers, presentations, and technical reports, to name but a few. The organization is also in full swing preparing for the 33rd annual…
How Often Do You Need a Machine Alignment Inspection?
George LeGrand
One of the questions our customers ask most frequently is, “How often do I need to have my machine inspected for alignment?” Unfortunately, there isn’t a simple answer. There are a number of factors that can affect the alignment of equipment and these should be taken into consideration when…
Hexagon Enters into Agreement to Acquire MSC Software
Hexagon Manufacturing Intelligence
(Hexagon AB: Surrey, UK) -- Hexagon AB, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications, today announced an agreement to acquire MSC Software (“MSC”), a leading provider of computer-aided engineering…
Silicon Designs Announces Low-Cost, Single-Axis, MEMS VC Accelerometers
Silicon Designs
(Silicon Designs: Kirkland, Washington) -- Silicon Designs, a 100-percent veteran-owned small business and leading industry expert in the design, development and manufacture of highly rugged industrial-grade MEMS capacitive accelerometer chips and modules, today announced the added versatility of…
Increasing Your Customer Base Using Laser Tracker Technology and Large-Volume Metrology Software
Ryan E. Day
Sponsored Content In a TED Talk, Geordie Rose, co-creator of the D-WAVE quantum computer, said, “Humans use tools to do things. If you give humans a new kind of tool, they can do things they couldn’t otherwise do—imagine the possibilities.” Rose was, of course, speaking of quantum computers, but…
Deregulation Under Trump Won’t Create a Windfall for Manufacturers
Peter Bussey
A central tenet of President Trump’s campaign platform was reducing the regulatory burden on businesses, with the desired effect of facilitating business expansion, job creation, and economic growth. This raises questions about how the regulatory landscape will change and the effect on the…
Critical Upgrade for ISO 9001-Certified Organizations
DNV GL
More than a million organizations around the world embrace the ISO 9001 quality management system (QMS) standard to guide their businesses and operate in the most efficient manner possible. The International Organization for Standardization (ISO) has recently updated ISO 9001 from its 2008 version…
SPARK: How to Lead Yourself and Others to Greater Success
Defining a spark: A spark is all about change. Sparks are people who recognize they don’t have to accept what’s given to them. They can do things differently to create the change they’d like to see. Their actions can directly shape their future and they can make things better. A spark is also a…
When the Indicators I Plot Are Common Cause, What Should I Do?
Davis Balestracci
Just curious: Do you have monthly (and/or quarterly and/or even weekly) “How’re we doin’?” meetings like the end-of-year scenario described in my November and December columns last year—about budgets, financials, never events, incidents, near misses, machine downtime, productivity, root cause…
Lean Purchasing for Manufacturers
Roger Jensen
For several decades, manufacturers have been pursuing lean on their shop floors to reduce costs and improve lead times through waste elimination and process improvement. They have been less successful, however, in reaping lean’s potential benefits in their purchasing, planning, and supply chain…
Key Challenges for Risk Management in Medical Device Development
Jon Speer
If you’re in the business of developing medical devices, then risk and risk management become terms synonymous with your daily operations. Your overall task is to bring a device to market that not only provides a needed function to a patient, but is also proven to be safe to use—maybe even used by…
Inside Quality Digest Live for February 10, 2017
Dirk Dusharme @ Quality Digest
Do we have another automotive cheating scandal? Could helping our economy be as easy as just paying our vendors faster? Last week’s Quality Digest Live contained answers to those questions and a discussion between myself and my co-host, Quality Digest publisher Mike Richman. During the show, we…

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