Content by Mike Richman

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Mike Richman
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap: “Winners Selected for the...
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Mike Richman
This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in...
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Mike Richman
If there’s one thing that separates those who do things in an average way and those who do those same things in an extraordinary way, it’s passion. This sense of intense interest, excitement, and...
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Mike Richman
When we put together each episode of QDL, we strive to offer a balanced mix of topics that represents our weekly perspective on all things quality. Sometimes we hit, and sometimes we miss... but this...
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Mike Richman
The U.S. national debt currently stands at approximately $20 trillion. In the time it will take you to read this article, the debt will increase by a couple of million dollars more. Regardless of...
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Mike Richman
Our most recent episode of QDL from this past Friday offered a nice mix of content covering the pros of regulations, transitioning to ISO 9001, the human case for going slow on artificial...
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Mike Richman
The first QDL episode of February was filled to the brim with timely news items, thought-provoking articles, and a great interview with Pam Bethune of DEKRA, who chatted with us about the meaning of...
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Mike Richman
We were back to a full complement of hosts on this week’s episode of QDL, as I returned from vacation to an action-package show with lots of interesting content. In case you missed it, this past...
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Mike Richman
Happy New Year one and all! In case you missed it, our first 2017 episode of Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest editor in...
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Mike Richman
Before I dive into this column, a quick programming note: You may have noticed some formatting changes in today’s issue of Quality Digest. Starting today, on each Thursday we will present a special...