Content by Mike Richman

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Mike Richman
The life of a man, especially a man like Quality Digest founder Don Dewar, is punctuated by a series of events that shape not only him, but those he touches as he moves through his life. ...
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Mike Richman
Those of us in the media get into our careers for various reasons and in many different ways, but one thing that we all have in common is our love of a good story. Finding the narrative,...
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Mike Richman
Anyone, in any business, wants to have a culture of quality, and everyone, in a sense, does. But is that quality good or bad? Even more to the point, especially for top managers trying to inculcate...
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Mike Richman
The foundations of the quality industry go back decades, centuries, even millennia. In that course of time, men and women of various backgrounds and nationalities contributed wisdom distilled from...
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Mike Richman
The wisdom of Joseph M. Juran continues to inform and enlighten the quality industry here in the United States and around the world. Juran, who passed away at the age of 103 in 2008, stands as one...
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Mike Richman
World Metrology Week is a good time to think about how the science of test and measurement affects our lives. From reducing the time and cost of large-volume manufacturing and assembly to helping...
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Mike Richman
The recently released book, Value Stream Mapping, by Karen Martin and Mike Osterling (McGraw-Hill, 2013), necessarily emphasizes using a tool, in this case the value stream map, to unlock...
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Mike Richman
For those working in quality or regulatory environments, waste is a mortal enemy. The Japanese call it muda, which in my own oddly mnemonic fashion I’ve always associated with mud slung into high-...
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Mike Richman
We are data-driven animals, and by “we” I mean all human beings, not just quality professionals. It starts from the moment we are born. The brains of babies are wired for exploration, surprise,...
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Mike Richman
It’s been said that supply chain risk today is riskier than ever before. Why? Well, there are several reasons. Supply chains are lengthier. Almost everyone manufacturing anything today must...